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Hello everyone! In this video, we will teach you how to improve your English conversation skills for phone calls by simulating real-life situations.
We will cover a variety of common scenarios, including inviting friends, leaving messages, dialing the wrong number, making restaurant reservations, making doctor's appointments, ordering pizza, and more. Through interactive exercises and role-playing, you will learn how to communicate effectively and confidently in English over the phone.
We will provide you with useful phrases and expressions commonly used in phone conversations, such as how to introduce yourself, ask to speak to someone, confirm details, clarify misunderstandings, and make polite requests.
By the end of this video, you will have gained more confidence and fluency in your English phone conversations, and you will be able to handle different situations with ease. We hope this video will help you improve your English skills and enhance your communication abilities in both personal and professional settings.
Listen and practice.
Phone conversation in English.
Dialogue 1
Phone conversation in English.
Hello. This is Chandler. Is Monica there?
This is she. How's it going?
I've been trying to call you all day.
Sorry about that. I was cleaning up. What's up?
No worries. I was wondering if you could meet me tomorrow for lunch.
Sure. Where did you have in mind?
How about the new Mexican place by the park?
Oh, I've been wanting to try that place. Let's go there.
Fine then. I'll meet you around twelve.
I'll see you there. Look forward to it.
Hello. This is Chandler. Is Monica there?
This is she. How's it going?
I've been trying to call you all day.
Sorry about that. I was cleaning up. What's up?
No worries. I was wondering if you could meet me tomorrow for lunch.
Sure. Where did you have in mind?
How about the new Mexican place by the park?
Oh, I've been wanting to try that place. Let's go there.
Fine then. I'll meet you around twelve.
I'll see you there. Look forward to it.
Hello. This is Chandler. Is Monica there?
This is she. How's it going?
I've been trying to call you all day.
Sorry about that. I was cleaning up. What's up?
No worries. I was wondering if you could meet me tomorrow for lunch.
Sure. Where did you have in mind?
How about the new Mexican place by the park?
Oh, I've been wanting to try that place. Let's go there.
Fine then. I'll meet you around twelve.
I'll see you there. Look forward to it.
Good afternoon. This is Vibe English. What can I do for you?
Hello. Can I speak to Ross Geller, please?
May I ask who's calling?
This is Rachel Green. I'm a friend of Ross's.
I'm afraid he's in a meeting at the moment. Can I take a message?
Yes, please. Could you ask him to give me a call?
My number is 900-987-2245.
Could you repeat that, please?
Certainly. That's 900-987-2245.
Okay. I'll make sure Mr. Geller gets your message.
Thank you so much.
You're very welcome. Thank you for calling Vibe English. Have a good day.
Good afternoon. This is Vibe English. What can I do for you?
Hello. Can I speak to Ross Geller, please?
May I ask who's calling?
This is Rachel Green. I'm a friend of Ross's.
I'm afraid he's in a meeting at the moment. Can I take a message?
Yes, please. Could you ask him to give me a call?
My number is 900-987-2245.
Could you repeat that, please?
Certainly. That's 900-987-2245.
Okay. I'll make sure Mr. Geller gets your message.
Thank you so much.
You're very welcome. Thank you for calling Vibe English. Have a good day.
Good afternoon. This is Vibe English. What can I do for you?
Hello. Can I speak to Ross Geller, please?
May I ask who's calling?
This is Rachel Green. I'm a friend of Ross's.
I'm afraid he's in a meeting at the moment. Can I take a message?
Yes, please. Could you ask him to give me a call?
My number is 900-987-2245.
Yes, please. Could you ask him to give me a call?
My number is 900-987-2245.
Could you repeat that, please?
Certainly. That's 900-987-2245.
Okay. I'll make sure Mr. Geller gets your message.
Thank you so much.
You're very welcome. Thank you for calling Vibe English. Have a good day.
Good afternoon. This is Vibe English. What can I do for you?
Hello. Can I speak to Ross Geller, please?
May I ask who's calling?
This is Rachel Green. I'm a friend of Ross's.
I'm afraid he's in a meeting at the moment. Can I take a message?
Yes, please. Could you ask him to give me a call?
My number is 900-987-2245.
Could you repeat that, please?
Certainly. That's 900-987-2245.
Okay. I'll make sure Mr. Geller gets your message.
Thank you so much.
You're very welcome. Thank you for calling Vibe English. Have a good day.
Dialogue 3.
Hello?
Hi. Is this Chandler?
I'm afraid you have the wrong number.
Chandler, I know it's you.
Why are you pretending to be someone else?
May I ask what number you are dialing?
It's 909-020-1245, isn't it?
Yes, it is. But there's no one here by that name.
Oh, I'm sorry. I thought this was Chandler's number.
No, this is the new owner of the number.
The previous owner changed their number.
Oh, I see. Do you know what Chandler's new number is?
I'm afraid I don't. Sorry about that.
It's okay. Sorry to bother you.
No problem. Have a good day.
Hello?
Hi. Is this Chandler?
I'm afraid you have the wrong number.
Chandler, I know it's you.
Why are you pretending to be someone else?
May I ask what number you are dialing?
It's 909-020-1245, isn't it?
Yes, it is. But there's no one here by that name.
Oh, I'm sorry. I thought this was Chandler's number.
No, this is the new owner of the number.
The previous owner changed their number.
Oh, I see. Do you know what Chandler's new number is?
I'm afraid I don't. Sorry about that.
It's okay. Sorry to bother you.
No problem. Have a good day.
Hello?
Hi. Is this Chandler?
I'm afraid you have the wrong number.
Chandler, I know it's you.
Why are you pretending to be someone else?
Chandler, I know it's you.
Why are you pretending to be someone else?
May I ask what number you are dialing?
It's 909-020-1245, isn't it?
Yes, it is. But there's no one here by that name.
Oh, I'm sorry. I thought this was Chandler's number.
No, this is the new owner of the number.
The previous owner changed their number.
Oh, I see. Do you know what Chandler's new number is?
I'm afraid I don't. Sorry about that.
It's okay. Sorry to bother you.
No problem. Have a good day.
Hello?
Hi. Is this Chandler?
I'm afraid you have the wrong number.
Chandler, I know it's you.
Why are you pretending to be someone else?
May I ask what number you are dialing?
It's 909-020-1245, isn't it?
Yes, it is. But there's no one here by that name.
Oh, I'm sorry. I thought this was Chandler's number.
No, this is the new owner of the number.
The previous owner changed their number.
Oh, I see. Do you know what Chandler's new number is?
I'm afraid I don't. Sorry about that.
It's okay. Sorry to bother you.
No problem. Have a good day.
Dialogue 4
Hello. Vibe English's Restaurant. How may I help you?
Hi. I'd like to reserve a table, please.
Certainly. Can you tell me when you will be coming?
We will be coming to your restaurant on Tuesday night.
What time would you like the reservation for?
I would prefer 8 o'clock or 7.30.
How many people are there in your party?
There will be six of us.
I can seat you at 7.30 on Tuesday.
Can you tell me the name on the reservation?
The last name is Buffet.
We'd like a table by the window.
Would that be possible?
We can't guarantee a window table, but I'll note your preference.
Okay. That's fine. Thank you.
See you at 7.30 this Tuesday, Mrs. Buffet.
Thank you for your reservation.
Thank you so much. I appreciate your help.
Hello. Vibe English's Restaurant. How may I help you?
Hi. I'd like to reserve a table, please.
Certainly. Can you tell me when you will be coming?
We will be coming to your restaurant on Tuesday night.
What time would you like the reservation for?
I would prefer 8 o'clock or 7.30.
How many people are there in your party?
There will be six of us.
I can seat you at 7.30 on Tuesday.
Can you tell me the name on the reservation?
The last name is Buffet.
We'd like a table by the window.
Would that be possible?
We can't guarantee a window table, but I'll note your preference.
Okay. That's fine. Thank you.
See you at 7.30 this Tuesday, Mrs. Buffet.
Thank you for your reservation.
Thank you so much. I appreciate your help.
Hello. Vibe English's Restaurant. How may I help you?
Hi. I'd like to reserve a table, please.
Certainly. Can you tell me when you will be coming?
We will be coming to your restaurant on Tuesday night.
What time would you like the reservation for?
I would prefer 8 o'clock or 7.30.
How many people are there in your party?
There will be six of us.
I can seat you at 7.30 on Tuesday.
Can you tell me the name on the reservation?
The last name is Buffet.
We'd like a table by the window.
Would that be possible?
The last name is Buffet.
We'd like a table by the window.
Would that be possible?
We can't guarantee a window table, but I'll note your preference.
Okay. That's fine. Thank you.
See you at 7.30 this Tuesday, Mrs. Buffet.
Thank you for your reservation.
See you at 7.30 this Tuesday, Mrs. Buffet.
Thank you for your reservation.
Thank you so much. I appreciate your help.
Hello. Vibe English's restaurant. How may I help you?
Hi. I'd like to reserve a table, please.
Certainly. Can you tell me when you will be coming?
We will be coming to your restaurant on Tuesday night.
What time would you like the reservation for?
I would prefer 8 o'clock or 7.30.
How many people are there in your party?
There will be six of us.
I can seek you at 7.30 on Tuesday.
Can you tell me the name on the reservation?
The last name is Buffet.
We'd like a table by the window.
Would that be possible?
We can't guarantee a window table, but I'll note your preference.
Okay. That's fine. Thank you.
See you at 7.30 this Tuesday, Mrs. Buffet.
Thank you for your reservation.
Thank you so much. I appreciate your help.
Dialogue 5.
Vibe English's pizza. How can I help you?
Hi. I'd like to order a pizza, please.
Sure thing. What would you like to order?
I'd like a large pepperoni pizza with extra cheese
and a side of garlic bread, please.
Great choice. Can I have your name and address?
Can I have your name and delivery address, please?
Oh, sure. This is Joey Tribbiani.
My address is 90 Bedford Street.
Thank you. Your order will be delivered in about 30 minutes.
Is there anything else I can help you with?
No, that's all for now. Thank you.
Perfect. Your total comes to $18.50.
Thank you for choosing Vibe English's pizza.
Have a great day.
Vibe English's pizza. How can I help you?
Hi. I'd like to order a pizza, please.
Sure thing. What would you like to order?
I'd like a large pepperoni pizza with extra cheese
and a side of garlic bread, please.
Great choice. Can I have your name and delivery address, please?
Oh, sure. This is Joey Tribbiani.
My address is 90 Bedford Street.
Thank you. Your order will be delivered in about 30 minutes.
Is there anything else I can help you with?
No, that's all for now. Thank you.
Perfect. Your total comes to $18.50.
Thank you for choosing Vibe English's pizza.
Have a great day.
Vibe English's pizza. How can I help you?
Hi. I'd like to order a pizza, please.
Sure thing. What would you like to order?
I'd like a large pepperoni pizza with extra cheese
and a side of garlic bread, please.
I'd like a large pepperoni pizza with extra cheese
and a side of garlic bread, please.
Great choice. Can I have your name and delivery address, please?
Oh, sure. This is Joey Tribbiani.
My address is 90 Bedford Street.
Oh, sure. This is Joey Tribbiani.
My address is 90 Bedford Street.
Thank you. Your order will be delivered in about 30 minutes.
Is there anything else I can help you with?
Thank you. Your order will be delivered in about 30 minutes.
Is there anything else I can help you with?
No, that's all for now. Thank you.
Perfect. Your total comes to $18.50.
Thank you for choosing Vibe English's pizza.
Have a great day.
Perfect. Your total comes to $18.50.
Thank you for choosing Vibe English's pizza.
Have a great day.
Vibe English's pizza. How can I help you?
Hi. I'd like to order a pizza, please.
Sure thing. What would you like to order?
I'd like a large pepperoni pizza with extra cheese and a side of garlic bread, please.
Great choice. Can I have your name and delivery address, please?
Oh, sure. This is Joey Tribbiani.
My address is 90 Bedford Street.
Thank you. Your order will be delivered in about 30 minutes.
Is there anything else I can help you with?
No, that's all for now. Thank you.
Perfect. Your total comes to $18.50.
Thank you for choosing Vibe English's pizza.
Have a great day.
Dialogue 6.
Thank you for calling Vibe English Medical Clinic.
Phoebe speaking. How may I help you?
I'd like to make an appointment to see the doctor.
Certainly. May I ask what the reason for your visit is?
Yes. I'm suffering from constipation.
All right. I have an opening tomorrow afternoon. Would that work for you?
Yes. Tomorrow afternoon is good.
How about 2.30 p.m.?
Yes. That's perfect.
May I have your name?
Yes. It's Ross Geller.
Have you seen Dr. Green before?
Yes. I had a physical exam last year.
All right. Thank you.
I have you down for a 2.30 p.m. appointment with Dr. Green tomorrow.
Please arrive 15 minutes early and bring your insurance card and ID with you.
Thank you for the reminder. I'll be there on time.
Great. See you tomorrow, Ross.
Thank you. Bye.
Thank you for calling Vibe English Medical Clinic.
Phoebe speaking. How may I help you?
I'd like to make an appointment to see the doctor.
Certainly. May I ask what the reason for your visit is?
Yes. I'm suffering from constipation.
All right. I have an opening tomorrow afternoon. Would that work for you?
Yes. Tomorrow afternoon is good.
How about 2.30 p.m.?
Yes. That's perfect.
May I have your name?
Yes. It's Ross Geller.
Have you seen Dr. Green before?
Yes. I had a physical exam last year.
All right. Thank you.
I have you down for a 2.30 p.m. appointment with Dr. Green tomorrow.
Please arrive 15 minutes early and bring your insurance card and ID with you.
Thank you for the reminder. I'll be there on time.
Great. See you tomorrow, Ross.
Thank you. Bye.
Thank you for calling Vibe English Medical Clinic.
Phoebe speaking. How may I help you?
Thank you for calling Vibe English Medical Clinic.
Phoebe speaking. How may I help you?
I'd like to make an appointment to see the doctor.
Certainly. May I ask what the reason for your visit is?
Yes. I'm suffering from constipation.
All right. I have an opening tomorrow afternoon.
Would that work for you?
All right. I have an opening tomorrow afternoon.
Would that work for you?
Yes. Tomorrow afternoon is good.
How about 2.30 p.m.?
Yes. That's perfect.
May I have your name?
Yes. It's Ross Geller.
Have you seen Dr. Green before?
Yes. I had a physical exam last year.
All right. Thank you.
I have you down for a 2.30 p.m. appointment
with Dr. Green tomorrow.
All right. Thank you.
I have you down for a 2.30 p.m. appointment
with Dr. Green tomorrow.
Please arrive 15 minutes early
and bring your insurance card and ID with you.
Please arrive 15 minutes early
and bring your insurance card and ID with you.
Thank you for the reminder.
I'll be there on time.
Thank you for the reminder.
I'll be there on time.
Great. See you tomorrow, Ross.
Thank you. Bye.
Thank you for calling Vibe English Medical Clinic.
Phoebe speaking.
How may I help you?
I'd like to make an appointment to see the doctor.
Certainly.
May I ask what the reason for your visit is?
Yes. I'm suffering from constipation.
All right. I have an opening tomorrow afternoon.
Would that work for you?
Yes. Tomorrow afternoon is good.
How about 2.30 p.m.?
Yes. That's perfect.
May I have your name?
Yes. It's Ross Geller.
Have you seen Dr. Green before?
Yes. I had a physical exam last year.
All right. Thank you.
I have you down for a 2.30 p.m. appointment with Dr. Green tomorrow.
Please arrive 15 minutes early and bring your insurance card and ID with you.
Thank you for the reminder. I'll be there on time.
Great. See you tomorrow, Ross.
Thank you. Bye.