The Founder’s Story Part One

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Part One: Our Beginning. Four Seasons Founder and Chairman Isadore Sharp on the beginnings of what would become the world’s leading luxury hospitality company.
I've always been a believer that much of our lives are circumscribed by chance events,
things that occur that opens up your mind to an opportunity, as it happened to me to get into this
business. As you know, I'm not a hotelier. My background is construction. I couldn't even get
a job on the front desk here if I wanted to because that's not my background. But I'm a
builder by trade, and I was building a motel for a friend. In the course of finishing it,
I thought, gee, if this is something that worked here in the middle of nowhere,
wouldn't the idea that was so successful there work better if it was downtown?
Tried a second at work. That led on to a third. I decided we're going to try to make our service
a distinguishing feature. That's going to be coming from the people who are going to work
meeting the customers day in and day out. So that was the beginning.
That's what started me into the hotel business.
