Latest Updates on Private + Federal Student Loans

Loan Masters
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In this update episode of the Escape Student Loan Debt podcast, host Brenton Harrison discusses important news related to both private and federal student loans.
Key topics include a little-known private student loan forgiveness program for Navient borrowers, transitions in student loan servicers, and the impact these changes might have on your loans.
Additionally, Brenton dives into the MOHELA servicer transition and the temporary blackout period related to Public Service Loan Forgiveness applications.
Stay tuned for essential dates, updates, and how they affect your student loan management.
And if you haven't already, subscribe to the Escape Student Loan Debt newsletter at escapestudentloandebt.com!
In this episode, we tell you news you need to know
about the state of your private and federal student loans.
Let's get started.
Are your student loan payments or loan balances
a major obstacle in your financial life?
Then tune in and let's escape student loan debt.
Hello, my name is Brenton Harrison
of Escape Student Loan Debt
and your host for the Escape Student Loan Debt podcast.
This episode is an update episode.
I was in a content creation meeting
that Danielle and I typically have,
and we were talking about what we want to cover
on the podcast on this biweekly period,
and one of the things that she said is,
you know, I think a lot of people
who listen to the podcast would appreciate,
even if it's not a deep dive into certain topics,
literally just an update episode
where you tell them about different things
they need to know as it relates to their loans.
So moving forward, every once in a while,
we're gonna do these types of episodes now
where we're not going deep into a topic,
we're just keeping it high level,
telling you some dates you need to know
and some comings and goings that might be helpful.
So to get started, if you're looking on screen,
and we'll put these articles in the show notes,
you're looking at an article from the New York Times
that says there's a program to cancel private student debt,
but most don't know about it.
On this podcast, most of the time, I would say,
matter of fact, to this point, 100% of the time
that we're talking about having student loans forgiven
for reasons other than death or disability,
we're talking about federal student loans
through income driven repayment forgiveness
or public service loan forgiveness,
even Perkins Loan Forgiveness and the like.
But this program that this article is referencing
has to do with private student loans
specifically held by the loan servicer Navient.
And what it's describing
is a private student loan forgiveness program
that Navient borrowers with private loans
could be eligible for,
but this program is very similar
to the borrower defense loan discharge
that you see with the federal government.
Without going too deep into the details,
with the borrower defense loan discharge,
if you can make a case that your school defrauded you,
misled you for various reasons,
it could be that they gave you false statistics
on their career placement,
it could be that you feel that they duped you
into having a loan,
it could just be that the school itself has closed
and it was found that they manipulated
and deceived all of their students,
you can submit an application
and have your federal student loans forgiven.
We've seen a number of people have these forgiven
who went to schools like the Art Institute.
As a matter of fact,
if you're looking at the article from the New York Times,
it tells the story of a woman
who had about $40,000 forgiven
after she went to the New England Institute of Art.
There's also people who went to ITT Tech
who have had their loans forgiven on the federal side.
Navient has a number of borrowers
who were also taking out private student loans
to go to these schools
that may not have been eligible at a certain time
for their students to take out federal student debts
and now they can submit a similar application
and have their private student loans forgiven.
Now the thing about this program,
as you can imagine,
Navient makes money off of these loans
so they have not been open about advertising.
In matter of fact,
they have not been advertising at all.
So an advocacy group in Boston
called the Project on Predatory Student Lending
recently published on their website
the Navient School Application Form.
If you're looking on screen,
you can see this application
and we'll also put this in the show notes.
And you can see that it's pretty extensive.
Not only does it ask for information
about the school that you attended,
it asks you to outline all of the instances of misconduct
that you feel make the case
for you to have your student loans forgiven.
Now the problem with this application
is on the positive side,
the school that you attended
doesn't necessarily have to close
in order for you to be eligible.
So you could try to make the case
that a school that's still in existence defrauded you
for some of the reasons that's listed in this application.
On the negative side,
the decision to actually discharge the debt
is a subjective decision that Navient makes.
There's no set list of things that makes you eligible.
And if your school has not closed,
it might be harder to make that case
than if you have a private institution
that is closed to all borrowers
and federal student loans
have already been discharged for that school as well.
But even if it is more difficult
and even if it's subjective,
even if you think the odds are low,
I would go based on the philosophy I use
for most questions that I ask.
And that is, if you don't ask,
the answer is already no.
So if you have Navient private student loans,
we will put this application in the show notes
and you can consider applying.
Next up, we have several student loan updates
that we have been hearing about
from people in our community,
but also we wanna let you know
how some of these transitions could impact your loans.
We've already talked about Navient
with their private student loans.
Let's stick with them to talk about something
that's occurring with their privately backed
federal student loans.
If you've listened to this podcast in the past,
you know that it is possible to have
a kind of privately federal loan.
And what that essentially means is
you have a loan that is backed
by the guarantee of the federal government,
but it's actually owned and serviced by a private entity.
Now, if that's the case,
we have encouraged you to consolidate that loan
into a direct loan that is both owned
and guaranteed by the federal government,
because in most cases,
these privately owned federal loans
are not eligible for some of these
temporary forgiveness programs that we've discussed,
like the IDR revisions
and the public service loan forgiveness.
But if you still happen to have
a privately owned federal loan through Navient,
then your loan servicer
will now switch from Navient to Mohila.
Now, this is the continuation of Navient
getting out of the student loan servicing process in general
because a couple of years ago,
they actually took their federally owned federal loans
and transitioned those to Maximus.
And this transition could take place
over the next two years.
So they're doing it in kind of waves.
So even though this is happening,
depending on the wave in which you find yourself,
it could be a few months
before you start to see the activity
take place in your account.
Sticking with this musical chairs
where we kind of bring up the student loan servicer
and then shift it around
to show you what's happening with people's accounts,
you are now looking on screen at an article
or I should say a press release
from the Department of Education blog.
And it announces an update for Mohila student loan borrowers.
And that update for Mohila borrowers
is that the Department of Education
is looking at the high concentration of borrowers
who are on certain platforms.
So at one point in time,
they had a ton of borrowers who are on fed loan servicing.
Now they have a ton of borrowers who at Mohila
and they're trying to distribute
that number of applications
more evenly across the servicers.
In addition to that,
I would argue that they are trying to get away
from Mohila itself as quickly as possible.
And the reason for that is
if you go back and listen to the episodes
where we covered why the Biden student loan forgiveness
program was struck down,
it was mostly struck down because Mohila,
which is a loan servicer
that's tied to the state of Missouri,
saw some conservative attorneys
and politicians from Missouri advance a lawsuit
up to the Supreme Court arguing on behalf of Mohila,
Mohila wasn't even a party to the lawsuit,
that the Biden student loan forgiveness program
was unlawful because it harmed Mohila
by reducing its revenue.
And with Mohila being the only federal student loan servicer
that is tied to one of these states,
the Department of Education sees moving away from Mohila
as the safest bet to be able to pass future forgiveness
without worrying that some other state politician
would be able to advance a case
on behalf of one of these servicers.
If you can just kind of remove them from the equation,
you eliminate that risk.
So while some people will stay with Mohila,
there are other borrowers
who are now getting letters in the mail
that says something to the effect of what you see on screen,
which says at the top,
notice transferring from Mohila to Ed Financial.
It says, and I quote,
the U.S. Department of Education
will soon transfer the customer service
of your federal student loan account to Ed Financial,
another member of the Education Department's
federal loan servicer team.
Your loans are not being sold.
The Education Department will continue to own your loans.
However, a different servicer will manage your loans
and assist you on the Education Department's behalf.
The Education Department
is transferring your loan account to Ed Financial
as part of an initiative to keep customer service
and repayment support balanced
across all federal loan servicers.
This change in servicer will not impact the existing terms,
conditions, interest rate,
or available repayment plans
of your federal student loans, end quote.
So they're saying we're balancing them.
So there's no rhyme or reason
to the type of account they're transferring.
They're just saying,
we're trying to make sure
that we spread this out a little more equally.
And as such, we're picking and choosing
and moving some of these people
from Mohila to other servicers.
But if you thought those are all of the updates
related to Mohila and other loan servicers,
you would be mistaken.
So after the break,
we'll tell you even more developments
at this particular service,
other things you need to know related to your loans,
and we'll bring this thing on home.
This is the Escape Student Loan Death Podcast.
A show for established professionals
whose student loan payments or loan balances
are impacting their marriage, their business,
their credit, or their dream of achieving home ownership.
We'll be right back.
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Welcome back.
All right, before the break,
we talked about people with privately-owned federal loans
being transferred from Navient to Mojila.
We then talked about people who are already with Mojila
possibly having their loans transferred to another servicer
so the education department could more evenly spread out
the number of accounts they have at different servicers.
But even if you stay with Mojila,
there are still transitions that are happening
with your loans in this current service.
If you go on the Mojila website,
or you might've received an email from Mojila
entitled, as you see on screen,
Mojila Transitioning to a New Online Account Platform.
So the first is the website is changing.
So instead of going to mojila.com,
you will eventually go to mojila.studentaid.gov
to log into your loans.
Now, even though Mojila will remain your loan servicer
and during the transition,
you will still have to make loan payments,
you will have to establish a new account
when that transition finalizes.
So even though you still make payments the entire time,
when they say that this new portal is live,
you will not have a profile,
you'll have to go and register for the site
just like you did the first time that you signed up.
Now, one of the interesting things about this transition
that we've kind of seen in practice
but wasn't like publicized on the front end
is Mojila is going through this transition
and in addition to having a new portal
that you have to sign up for,
the way that they administer and service the accounts
is actually changing as well
and they're switching to a new system
and it's a system that's currently shared
by AidVantage and Ed Financial.
And this is actually causing a ton of problems
for people in our community
because if you think about it,
Mojila as it stands now, although that's changing,
Mojila has been the servicer in recent years
that has been the one that's processed
public service loan forgiveness applications.
We've also talked about people
who have a double consolidation for Parent PLUS loans
that they're trying to complete
and if those parents are eligible
for public service loan forgiveness,
the end servicer that they're trying to end up with
is Mojila.
So you have these people
who are trying to consolidate their loans,
they're trying to do the double consolidation loophole,
maybe they already have public service loan forgiveness
and not only is Mojila moving to a new website,
they're taking on a entire new servicing database
that they don't currently operate.
So people are getting letters
saying that even though you are trying to apply with Mojila
and they will be your servicer at the end of this process,
during the process itself,
the actual mechanics of the transition
will be handled by ADDvantage.
As a matter of fact, if you're looking on screen,
you're looking at a comment
that was left on one of our YouTube videos
that says, I did the consolidation
with Ed Financial and ADDvantage.
I'm now trying to consolidate the two.
The loan server that's left for me
to consolidate with is Mojila,
but when I choose Mojila,
it says that ultimately they will be my servicer,
but ADDvantage will do the initial processing.
Is this gonna mess me up
since I already did a consolidation with ADDvantage?
So the reason this is happening
is because ADDvantage already has the system in place
that Mojila is transitioning to,
and we've also had people
who have looked on their credit report
during this transition
and seen their student loans show up multiple times, right?
It's showing up with Mojila,
but it's also showing up with ADDvantage
during this transition,
and it's just been a real mess.
And you can imagine why.
Let's say that you're trying to apply
for a mortgage or a car loan
and they pull your credit report,
and maybe you have $50,000 of student loans,
but because of this transition,
your $50,000 of student loans at Mojila
are also showing up a second time with ADDvantage
because of how this transition is taking place.
So you wanna make sure
that you keep records of all your information,
especially if you're applying for financing elsewhere,
because the goal is to not let student loans
interrupt the rest of your wealth-building process.
But with all these transitions,
it is just setting you up
for the high likelihood
of there being some errors along the way.
So as long as you know what is going on,
you can hold these servicers to account
if a mistake is made
that adversely impacts you financially.
And the last news topic of the day
is a reminder, actually,
of something that we covered in a recent episode,
and that is we are currently in the blackout period
where, yet again, Mojila comes into play.
Mojila, which has been the servicer
that processes public service loan applications to date,
is being transitioned out in terms of that process,
and it's being replaced
by the Department of Education itself.
So you will still,
if you're applying for public service loan forgiveness
and already have Mojila,
your account's not changing.
You will still have a Mojila student loan.
You'll still go there to process your payments
or look at what you've paid to date.
But in terms of submitting new forms
for public service loan forgiveness
in terms of tracking your progress towards forgiveness,
all of that will be housed after this blackout period
on the studentaid.gov website itself.
Now, that transition is taking place from May to June.
So hopefully, if they honor the timeline
that they set out when they gave the press release,
starting in July,
you'll be able to go to the Student Aid website
and see up-to-date information
as it relates to your public service
loan forgiveness progress.
But what they also shared with that press release
is if you try to go and check your credits in either place,
either place being Mojila or studentaid.gov,
you will not be able to get accurate information,
if any information at all.
It may temporarily look like
your public service loan forgiveness credits are at zero.
Do not flip out.
That's just a part of the transition
that they already told us to expect.
You can submit forms during this period of time.
You can submit them directly to the Department of Education
through studentaid.gov,
but they have also shared that even if you submit them now,
those forms will not be processed
until after that blackout date.
So you're in a hold period until July,
both in terms of being able to go and submit new forms
that will be processed,
but also seeing any accurate information
as it pertains to the amount of credits
that you have towards your account.
But hold tight, we'll be keeping you up to date
as that transition takes place in July
to let you know of any bumps along the road
that you need to be aware of.
And we will make sure that you have everything
you need to know to have your student loan balance
forgiven, reduced, reorganized, or expedited.
I'll see you in two weeks.
From Escape Student Loan Debt,
this was the Escape Student Loan Debt podcast,
a show for established professionals
whose student loan payments or loan balances
are impacting their marriage, their business,
their credit, or their dream of achieving home ownership.
