Clinical skills are a VITAL part of clinical education at medical school, to the degree that it is not a stretch to say that clinical teaching will equip you with some of the most important skills that take you along your entire journey to becoming “A Doctor”, and into your post grad clinician practice.
It is the clinical skills sessions which will inform you how to use that most vital of clinician equipment / the stethoscope. Whilst in this video we’re going to look at “How to approach the patient” is your itching to learn about your stethoscope you may what to check out the Respiratory Examination - 4K - OSCE revision / Clinical Skills https://youtu.be/Y48np9EyzBI for starters
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This Macleod’s Clinical Examination audiobook is the first step in what I’m hoping will become an effective tool for remote learning at medical school. Allowing people to revise clinician medicine whilst out running or commuting for example
I'd be really grateful for feedback on this to help develop further work to help YOU
hello my name is James Gill and this is
a trial that I'm doing the moment with
LC via about McLeod's clinical
examination as some of you may know I
have over the past recorded some YouTube
videos for Oracle medical school about
the clinical examinations students and
doctors at large are normally required
to perform on patients those videos were
designed as revision tools to augment
the clinical skills teaching at warrant
medical school the one problem with
videos such as that is that they require
quiet they require you to sit down and
actually watch the thing and if you've
got some understanding about what's
going on all the better the thing that
they're not particularly useful is
original learning I if you've never done
a clinical examination before they don't
really show you what and more
importantly why I was doing those
particular examinations those particular
movements on a patient so I've looked at
what podcasts and things are available
for medical students and the area of
clinical skills is one area that hasn't
had a lot of things taught to it yet so
I thought I'd attempt it and then it
comes the question what are you going to
do how are you going to deal with what
is a huge topic how do you examine the
human body and then I thought actually I
do the same as I've been doing with the
clinical skills videos I'd use McLeod's
clinical examinations as my baseline as
it was when I was at medical school
myself and essentially trying to record
it I listened to vast numbers of audio
books when I'm in the driving seat when
I'm going for a run when I'm sliding the
bike in dorset is and I thought fine
let's record MacLeod clinical
examination but I do appreciate that
having some dodgy doctor just reading a
textbook at a computer screen to be
honest is probably gonna be a good way
to put people to sleep
whilst I am going to read cloud clinical
examination I'm going to throw my 6
penneth in as it were talk about my
examples clinically my methods of
learning some of the things in there and
I just thought the actual textbook
itself would give a very good structure
to a series of podcasts as with all such
things in life just because I've had an
idea and I do have a few of them doesn't
necessarily mean it's going to be any
good so what I need to do is a favor
from yourself dear listener drop me a
comment in the feedback tell me am I
completely wasting my and they're more
importantly your time is this something
that you'd find useful is this something
that you'd prefer less of James and more
of the people who've written the clouds
ultimately this is going to be chapter
one which as I look at the book here
covers four pages so it's not going to
be a particularly long exercise in
listening but it should provide a nice
introduction and give us something to
work with over the next few weeks so
without further ado here we go McLeod
clinical examination chapter 1 probably
should have some music here or something
like that but imagine that this is a
music going on at this point
ok so chapter one approach to the
patient being a good doctor
from your first day as a student you
have professional obligations placed
upon you by the public the law and your
colleagues which will continue
throughout your working life I know that
it doesn't make any comment about your
parents and friends but hey patients
want more than merely intellectual and
technical proficiency to be a good
doctor or nurse is much easier if you
genuinely like and are interested in
people most patients want a doctor who
listens to them and the over 70 separate
qualities have been listed as being
important fundamentally though we all
want doctors who are is the first list
knowledgable respect people healthy or
ill regard
of who they are support patients and
their loved ones when and where needed
are always courteous ask us questions
let's people talk and listens to them
carefully I think that's probably one of
the most important things so far not
there's been much so so far the reason
being is that 90% of all complaints in
the clinical setting are actually due to
communication issues I'll return to the
listener promote health as well as treat
disease give unbiased advice letting
people participate actively in all
decisions related to the health and
health care assessing each situation
carefully and help whatever the
situation may be use evidence as a tool
not as a determinant of practice now
that's a really crucial one and it comes
back frequently to when you've got the
patient in front of you even if you've
got a slight lead range blood level that
you're talking about who are you
treating are you treating the patient or
are you treating the computer
and I think it's very important that
sometimes like using evidence as a tool
we don't forget that we're not treating
a disease but we're actually treating
the patient part of that as the next
bullet point says is humbly accept death
as an important part of life and help
people make the best possible
arrangements when death is close work
cooperatively with other members of
health care teams and finally our
proactive advocates for their patients
mentors for other health professionals
and are ready to learn from others
regardless of their age role or status
sound sleep planner you'll be doctors a
doctor also needs a balanced life and to
care for themselves and their families
this is something that we're seeing more
and more in the healthcare profession
the issues with burnout and people need
to find their own ways both at medical
school and in their career overall of
how to survive and how to be able to
deal with the rigors that are the job
the learning that you have to do and the
pressures the patient put on you
in short we want doctors who are happy
and healthy caring and competent and to
care for people throughout their life
one way to reconcile these expectations
with your inexperienced and incomplete
knowledge or skills is to put yourself
in the situation of the patient and all
the relatives we're going to call that
empathy consider how you would wish to
be cared for in the patient's situation
acknowledging that you are different and
your preferences may not be the same
most clinicians approach and care for
patients differently once they have
their own or relative experiences as a
patient I've personally seen that myself
I've had various breaks and bones and
things cycling over the years and having
seen the way that the orthopedic team
can treat certain new injuries I think
I've changed my practice a lot I no
longer see a walking injury I actually
see a patient who is injured doctors
nurses and everyone involved in health
care will have a profound influence on
how patient experiences their illness
and their sense of dignity when you're
dealing with patients always consider
the ABCs your attitude how would I feel
in this patient situation your behavior
always treat patients with kindness and
respect compassion recognize the human
story that accompanies each illness
dialogue listen to and acknowledge the
patient confidentiality and consent as a
student and as a doctor or nurse you
will be given private intimate
information about patients and their
families
this information is confidential even
after the patient's death this is a
general rule although it's legal
application varies between countries in
the UK the following guidelines issued
by the General Medical Council are in
the above box better finally bow box
duties of a registered doctor the care
of your patient is your first concern
protects and promotes the
of patients and the public provide a
good standard of practice in the care
keeping your professional knowledge and
skills up to date recognize and work
within the limits of your competence and
part of that is being able to say to a
patient I don't know that's actually
quite powerful because it brings you and
the patient to the same level and
actually lets you and go and find the
best way to treat your patient work with
colleagues to serve your patients
interests best treat patients as
individuals and respect their dignity
treat patients politely and
considerately respect patient
confidentiality work in partnership with
the patient listen to your patient and
respond to their concerns and
preferences give information in a way
that they can understand respect their
right to reach decisions with you about
their care and this is me here allow the
patient to make their own decisions even
if you don't think they're the best or
the wisest option as long as the patient
has been informed by yourself it's their
body and they have the right to make the
decision they want support patients in
caring for themselves to improve
maintain their health be honest and open
and act with integrity act without delay
if you have good reason to believe that
you or a colleague may be putting
patients at risk never discriminate
unfairly about patients or colleagues
never abuse your patients or the
public's trust in you or the profession
there are exceptions the general rules
governing patient confidentiality where
failure to disclose information would
put the patient or someone else at risk
of death or serious harm or where
disclosure might assist in the
prevention detection or prosecution of a
serious crime if you find yourself in
this situation contact the senior doctor
in charge of the patient's care
immediately and inform him or her of the
situation that might seem a bit of a
strange thing to read but I assure you
as soon as the curtains are closed
or the doctor's consultation door closes
patients will open up to you in ways you
cannot comprehend right now the things
that people will tell you the the joys
the sadnesses and the crevices of their
soul that they'll probably be prepared
to bear to you because they need someone
to speak to and I think that that's
something that as doctors we can't in
any way diminish take all reasonable
steps to ensure that the consultation
and examination of a patient is private
as I second you to shut that door and
make sure it's private never discuss
patients where you can be overheard or
leave patients records either on paper
or on screen where they can be seen by
other patients unauthorized staff or the
public always obtain consent or other
valid authority before undertaking any
examination or investigation providing
treatment or involving patients in
teaching or research I probably argue
that that's one of the most fundamental
parts of the doctor-patient interaction
even when it comes to taking a history
it would you mind if I asked some
questions of you you're gaining that
consents to have the conversation with
the patient about potentially difficult
topics when you want to do something
which currently might consider innocuous
such as listening to your patients chest
you're still coming into their personal
space and so asking for that consent
asking for that patient's permission to
have that conversation or just put a
stethoscope on somebody's chest is
paramount importance and if nothing else
it's going to show respect to the
patient and help you build the
consultation and the rapport with the
patient at that time even when you've
been given consent to disclose
information about the patient only
disclose what is being asked for a good
example there might be filling in an
insurance report for a patient if you
have any doubts discuss your rapport
with the patient so that he or she is
clear about what information is going to
a third party
record your findings in the patient's
case notes immediately after the
consultation these case notes are
confidential and must be recorded and
stored securely they constitute a legal
document that could be used in a court
of law
I remember in my second year the first
time I actually got into the hospitals
to see a real-life patient and the
consultant Miss Marshall a fabulous
vascular surgeon she gave us the patient
notes and said right over there take a
history and write everything on the
notes but can't writing a note with
medical students this is important Tammy
said yeah your medical students get on
and writing the notes is important so I
think that highlights how important the
medical notes are that even though we
were astonished to be writing in them we
were having an interaction with the
patient and we were taking a history
from them that was still a legal thing
and needed to be documented
appropriately keeping accurate and
up-to-date case notes is an essential
part of good patient care remember that
what you write might be seen by the
patient as in many countries including
the UK the patient can ask for and
receive access to their medical records
in years gone by things have been
written in medical records which
patients would be less than happy to
have had written about them certainly
activities like that would never take
place today thankfully personal
responsibilities always look after
yourself and maintain your own health
register with a general practitioner do
not self diagnose and self treat yeah
good luck with that one in medical
school
certainly you're not going to be able to
self treat because you can't
self-prescribed yourself things but
every single student that I have known
whilst a student myself and subsequently
now as a teacher of students has a
horrible habit of self diagnosing and
catastrophizing and it tends to come
directly after a clinical school session
for example we'll do something on
orthopedics and the following week I'll
be dealing with five students who think
that they've all got patellar tendonitis
they've got
you know arthritis of the hips and you
know there's one who's worried about
rheumatoid arthritis and that's why we
say medical school
make sure you've registered with the
general practitioner because along with
the tens of students who are worried
that they have a condition which they've
just read about there's always one in
every year who we do ask to see their
own general practitioner but no we tell
them to go and see their registered
doctor we don't sort them out in clinic
there because we don't know and the
student doesn't know either and you must
make sure that you don't treat your
friends and similarly like your students
you make sure that proper channels are
followed if you know or think that you
might have a serious condition
you could pass on to patients or if your
judgment or performance could be
affected by a condition or its treatment
you must consult your GP and be guided
as the need for a secondary referral
heed your doctor's advice regarding
investigations treatment and changes to
your working practice protect yourself
your patients and your colleagues by
being immunized against common but
serious communicable diseases where
vaccines are available eg hepatitis B as
a result of running often doing Mountain
medicine and various things like that I
think I've had just about every
vaccination available under the Sun and
to be honest a bit of a a slight concern
about my own health my opinion on
vaccines and similar treatments at
medical school was always if it's
available take it your professional
possession is a privileged one do not
use it to establish or pursue a sexual
or improper emotional relationship with
a patient or someone close to the
patient
do not give medical care to anyone with
whom you have a close personal
relationship do not express your
personal beliefs including political
religious or moral ones to your patients
in ways that exploit their vulnerability
or could cause them distress with that I
do think that there is something to be
said for sharing a small amount of
personal information with the patient
when talking about a case you talk about
your own experiences and things like
that if it will be beneficial for the
patient you've got to remember this all
times the patient is the focus of your
consultation the focus of your history
and your overarching duty your
overarching aim is going to be helping
of that person and improving their ket
dress and demeanor yeah shop and take a
breath here I've seen some things people
in my year war medical school the way
you dress is important in establishing a
successful patient Doc's at relationship
your dress style and demeanor should
never make your patient or colleagues
uncomfortable or distract them smart
sensitive and modest dress is
appropriate expressing your personality
is not exposing your chest midriff and
legs may not only create offense but
impede communication have short or
three-quarter length sleeves or roll
sleeves up away from your wrists before
examining the patient's or carrying out
procedures I'd also add to that
essentially make sure that you are
better below the elbow that means
removing watches bangles or anything
else that you might have having bare
below the elbows allows you to clean
your hands effectively and reduces the
risk of cross infection whilst
antibiotics are considered to be one of
them most amazing things for 21st
century medicine perhaps one of the
biggest leaps forward we had in medicine
was much more simple soap and soup
making sure that you are cleaning your
hands reduce the spread of transmission
between patients and making sure the
patients were adequately provided with
nutrition in order to be able to recover
also improved mortality rates greatly
tie back long hair and keep jewelry
simple and limited to allow effective
hand-washing some medical schools and
hospitals require students and staff to
wear white coats on the UK all scrubs
for reasons of professionalism
identification and
a barrier to infection if this is the
case these must be kept clean and smart
and should always wearing main badge
which can be easily read ie not at your
waist
whenever you see a patient or relative
introduce yourself fully and clearly a
friendly smile helps to put your
patients at ease when I was focusing on
communication skills that was one of the
bits of feedback I always used to have
James smile a little bit more looking
far too intense you'll scare the patient
away and actually that small thing just
open consultation hello my name's dr.
Gill smile how can I help has actually
improved things tremendously for me
how are you speak and address a patient
depends on the patient's age background
and cultural environment many older
patients refer not to be called by their
first name and it's best to ask patients
how they prefer to be addressed and in
my experience going with sir or man is
never really going to get you in trouble
although that said I did once to have to
treat a lord and lady and did go into
the cubicle set out terribly sorry this
they've clearly made a mistake on the
paperwork here it says your Lord and
Lady whatever you name is you know cause
you're not something if I to normal for
that they looked at me and said we're
terribly sorry dr. bitter we are
actually Lord and Lady weather we just
don't like to shout about it so so make
sure you know exactly who it is you're
pulling in for your consultation before
you start communication skills a
consultation is a meeting of two experts
use the clinic and the patient is an
expert on his or her own body and mind
excellent communication skills allows
you to identify a patient's problem
rapidly and accurately and improve
patient satisfaction poor communication
skills are associated with increased
medical legal vulnerability and
clinician burnout there we go and I'll
say that right at the beginning clearly
something that was taught to me at war
acquainted improve your skills by
videoing yourself consulting with
patients having obviously obtained
signed consent but when you do the video
angle can back it yourself
try not to be too distressed about your
own voice I know I absolutely
it's the sound of myself recorded the
recording a podcast as you can tell I'm
probably not there to listen to this
back and review this with your senior
clinician using one of the many
techniques developed for this sort of
review continually seek to improve your
communication skills these will develop
with experience but can always be
improved most doctors and nurses work in
teams with colleagues in other
professions working in teams does not
change your personal accountability for
your conduct and the care you provide
try to act as a positive role model and
motivate and inspire your colleagues
always respect skills and contributions
of your colleagues and communicate
effectively with them particularly when
handing over care expectations and
respect the literary and media
stereotypes of doctors frequently
involve miraculous institutions the
confirmation of rare and brilliant
diagnosis and the performance of
dramatic life-saving interventions and
in the case of house a surly demeanor
and a walking cane sorry I think house
is absolutely terrific but each of their
own actually I actually learnt a lot
from house I think it's a great way of
taking a mental break from studied
whilst also still keeping medicine fresh
in your head you can kind of play that
diagnosis the patient game before he
does you know the reality is different
medicine often involves seeing and
treating patients with common conditions
and chronic diseases where we may only
be able to provide palliation or simply
bear witness to a patient suffering the
best doctors are humble and recognize
that humans are infinitely more complex
demanding and fascinating than one can
imagine they understand that much
so-called medical wisdom is at best
incomplete and often simply wrong one of
the things I think they told us to what
the end of medical school was when you
graduate from medical school ten percent
of what you were told was out of date by
the time you complete your specialty
training twenty-five percent of what you
were told Medical School
is out of date and by the time we retire
that can have risen to up to 50% of the
information you were given is now
outdated which in some ways isn't too
bad we don't have to carry around
leeches anymore not that I'm saying I
did I graduated in 2010 we didn't use
leeches down there although I have seen
patients using maggots before but that's
that's not go there at this precise
moment in time I'm sure we'll talk about
something like that when we discuss
about reviewing wounds if a patient
under your care has suffered harm or
distress act immediately to put matters
right if it is possible apologize and
explain fully and promptly to the
patient what has happened and the likely
effects patient complaints about their
care or treatment are often the result
of a breakdown in communication see it's
so important it's been discussed three
times now and we're only on page three
of McLouth and they have patients have
the right to respect prompt open
constructive appliance response do not
allow a patient's complaint to adversely
affect the care or treatment you provide
one of the things that I've found that
goes an awful long way in any situation
is simple honest I'm sorry you know
we've all done small things and you know
drop the ball at times called in the
wrong patients name something like that
or in my case mangle the patient's
surname a simple sorry and a heartfelt
smile with it and go a long way to
smoothing over those cracks hand-washing
and cleanliness transmission of
microorganisms from hounds of health
care workers is the main source of cross
infection in hospitals primary care
surgeries and nursing homes healthcare
acquired infections complicate up to 10
percent of hospital missions and in the
UK five holes and people die from them
each year hand-washing is the single
most effective way to prevent the spread
of infection it is your responsibility
to prevent the spread of infection and
routinely wash your hands after every
clinical examination to not be put off
by lack of hand hygiene agents or
facilities for hand-washing or being
short of time
if your hands are visibly soiled or
thoroughly with soap and water if your
hands are not obviously dirty wash with
soap and water or use an alcohol-based
rub or gel note that there's something
like DMV rotavirus the alcohol won't
protect patients against that virus you
need to go back to that good old
fashioned soap and water
always wear surgical gloves when you
bare may be in contact with blood mucous
membranes or non-intact skin whilst
washing with alcohol-based channels will
remove most microorganisms but will be
ineffective against viruses such as
influenza and norovirus okay
that's the end of chapter one of
McLeod's so what do you guys think it's
taken 27 minutes to get four pages into
this and if we exclude the index
there are 439 pages in the book I'm
probably going to need to get more
drinking water but no seriously um I've
been really grateful to know what it is
that you guys think about this however I
just wasted 27 minutes of your life how
many of you actually managed to survive
more than the first five minutes before
going off to I know what videos of cats
and how many banners do not fall asleep
I'd be interesting though and see
whether what you think this is useful
whether or not you prefer me to just
read it wrote or whether or not my
continual interjections provide a little
bit of context for you yeah we'll see
how we go from there but I'm going to
leave this probably a week or so before
I put up the next one just to get some
feedback to see what's going to be most
beneficial to you guys because at the
end of the day I teach the clinical
examinations I'm always happy to have a
brush up on it but this is out there for
you guys to sort of be able to as I said
go running listen to in the car when
you're traveling
heck fall asleep to whatever I'm
rambling okay thank you very much for
getting this far again feel free to drop
me in the comments and send me messages
directly if you want to via Twitter I'm
at literally at dr. James Gill thank you
good night
oh good day whichever okay right