Boeing Worker Survey: Fewer Proud Of Company

Airlines in the World
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May 19, 2025
It's one thing to express opinions out in the open, or go full whistleblower and share one's
experience of working for Boeing with the media and government. But for many reasons,
this is not a route many feel comfortable taking, even if a person is extremely dissatisfied with
their job. But an internal survey has provided some rather uncomfortable revelations for Boeing
executives. We take a look at what's going on for today's video.
So, according to the results of an internal survey that CEO Kelly Altberg shared at staff
meetings recently, Boeing employees don't trust senior leadership, nor do they feel that their
contributions are recognized or valued. As noted by the Detroit News, 82% of Boeing's
workforce took the survey in mid-February, which notably has the highest participation
in an employee questionnaire since 2016. After survey responses were collected,
a meeting was held. This manager meeting involved Boeing management and leadership at all levels of
the company, and was a virtual company-wide gathering to discuss the results. Excerpts
of Altberg's comments as well as meeting materials were shared with the Seattle Times by one of the
attendees. And so, it was stated that only 27% of survey participants said they would highly
recommend Boeing as a place to work. Only 54% of respondents said they feel inspired by Boeing's
current values, which include engineering excellence, accountability, and rewarding
predictability and stability. Now, 54% is still a majority, but we imagine Boeing would want
more employees to be inspired by those values. When asked to rank what values are crucial to
the company's future success, more than 20,000 employees said that trust, transparency,
and integrity was the number one priority. That was followed by quality, and then accountability
in third spot. The survey found employees often trust their direct managers but don't have as
much confidence in senior leaders. The survey also found that employees' company pride had
dropped significantly from previous surveys. In 2013, it was 91% of participants declaring
that they were proud to work at Boeing. With this most recent survey, it was 67%.
Again, it could be worse, but it could also be a lot better.
All of this gives Boeing's relatively new CEO Kelly Altberg a lot to think about,
even if he was expecting such results. In fact, Altberg had told managers he quote-unquote
suspected employee feedback would be quote,
brutal to the leadership of the company, and it met those expectations.
It was noted that Altberg told managers that less than half of employees expressed confidence
in senior leadership's ability to make decisions, communicate direction, and respond to concerns.
Altberg was quoted as saying,
Altberg had also stated during the meeting,
The CEO went on saying,
When we improve the culture, people are going to be more motivated.
Good things happen. People enjoy coming to work, and so as leaders of the company,
it's really up to us to make that happen, enable that in the organization.
So, what do you think of the current state of Boeing and how Altberg is going about
changing the culture of this massive company? Let us know by leaving a comment.
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