This Couple’s Date Night Was Derailed By Poor Service, So They Left A Note That Soon Went Viral

The Mystery
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This Couple’s Date Night Was Derailed By Poor Service, So They Left A Note That Soon Went Viral
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this couple's date night was derailed by
poor service
so they left a note that soon went viral
[Music]
date night can be a sacred time for
parents to have a few moments of peace
away from the young ones
but when married couples stephen and
mackenzie schultz booked a sitter and
went out for sushi one evening
the service they received threatened to
ruin their night as a result
the pair left a note for the waiter and
its contents
shocked the internet when it was posted
on social media
so here's the deal wrote mckenzie in a
facebook post
about the couple's experiences at the
cedar rapids iowa restaurant our service
tonight sucked
according to mckenzie they waited for a
long time before anything reached their
table
it took 20 minutes to get water 30
minutes for an appetizer
and over an hour for our entree she
recounted
moreover stephen and mackenzie
apparently weren't the only customers
who were having problems with the poor
service people all around us were making
fun of the restaurant and how bad the
service was
explain mackenzie nevertheless she also
admitted that their experience was
pretty terrible furthermore it wasn't
just any date night for mackenzie and
stephen
they'd made plans for dinner that
weekend to mark six years of marriage
so when the couple received service that
in mackenzie's words
sucked they duly decided to say
something about it
the restaurant was quite busy that night
and mackenzie noticed that the waiter
was
running around like crazy between
multiple tables
the wait for food was so long mackenzie
informed cnn money
that some people abandoned the
restaurant altogether meanwhile
another customer dashed to the entrance
and discouraged a pale from coming in
however mackenzie noted that the
overworked waiter wasn't becoming
frustrated with any of the customers
he remained perfectly polite despite the
diners obvious impatience with the slow
service then she had a realization
as i sat there and watched him run back
and forth and apologize for the wait
i said to steven wow this used to be us
indeed mackenzie and steven had both
been servers at one point in their lives
in fact the couple first encountered
each other thanks to the profession
having worked together in a restaurant
almost a decade earlier
they'd been at the bubba gump shrimp
company in minnesota's mall of america
and both of them had experienced busy
nights like this one
mackenzie and steven quickly ascertained
that the problem was not with their
waiter
it was very obvious that the issue was
being short staffed not the server she
wrote
at one point we counted he had 12 tables
plus the bar the amount of work that
this loan waiter was juggling was
more than any one person could handle
mackenzie acknowledged
throughout the dinner we were like we've
been in this position mackenzie said to
today.com
no matter how much you apologize to
tables there are going to be people
rolling their eyes
the shelters knew what it felt like to
be a waiter in such difficult
circumstances
so they decided to do something to
acknowledge the man's hard work
and politeness stephen and i agreed it
would feel good
to make this guy's night when he would
probably be getting minimal to no tips
mackenzie wrote
so the couple gave the waiter a very
good tip to make up for it
a hundred dollars to be exact and along
with that gesture they left a few kind
words
on the receipt for their bill mckenzie
and steven wrote we've both been in your
shoes
paying it forward the 100 tip came out
at 150 percent of the bill
around 10 times the usual amount left by
most americans
according to cnn money and those tips
matter more than some might think
the united states is one of the few
places in the world where restaurants do
not have to cover the full wage of their
employees
in fact employers are legally obliged to
pay waiters just
and 13 cents an hour that's as long as
those employees
make the remainder of what's needed to
meet the federal minimum wage through
their gratuity earnings
so while a waiter might make a killing
in one night in tips they could still
receive little to nothing on another
indeed when describing her memories of
waiting tables mackenzie wrote
i did it for the tips she also admitted
i don't miss it at all
and i never loved that job mackenzie
subsequently shared the couple's
experiences to facebook
along with an image of the receipt and
the message however she noted that she
and steven had left the sushi restaurant
before the waiter saw the tip
and she added i'm not posting this for a
pat on the back
i'm just sharing this as a friendly
reminder to think of the entire
situation before you judge
mackenzie continued and always always
always remember where you came from
this nudge to think about others reached
much further than mackenzie ever could
have anticipated
although mackenzie had expected that it
would only be seen by friends and family
her call for compassion quickly went
viral
this is more about being kind and being
generous she said to today.com
we just wanted him to know that we've
been in his shoes
mackenzie's facebook post proved popular
and has received over one and a half
million likes
the story was shared hundreds of
thousands of times
and even got the attention of media
outlets furthermore
chicken of the sea recognized the
schultz's generosity and patience
it has a campaign to give away 1 million
dollars in gratitude awards
to worthy individuals chicken of the sea
surprised stephen and mackenzie by
presenting them with a whopping 10
000 this offering was designed to carry
on the pay it forward spirit that the
firm had been recognizing
we definitely think we found it in the
schultz's the seafood companies
ceo david roseman said according to
businesswire
still the schultz's maintain that there
was nothing especially heroic about what
they did
this definitely was not the largest tip
there ever was mackenzie told today.com
we thought it could make his night a
little bit easier the couple likely did
improve the shift for the weight or no
end
and the busy server was certainly a
deserving individual
the manager of the restaurant described
him to buzzfeed as a hard-working
employee
as for the takeaway mackenzie told cnn
money i hope people just show more
compassion for everybody
the viral status of her post has likely
already inspired
others to pay it forward if you can give
little or give big
i think everybody's world would be a
little kinder gentler
and nicer she concluded
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