The Fastest Ways to Build Trust with New Clients

The Fastest Ways to Build Trust with New Clients

Travis Chappell
Travis Chappell
Jun 15, 2025

On this episode of the Travis Makes Friends podcast, Travis answers a listener’s question about how to smoothly transition from personal rapport to professional conversation, especially in client-facing roles like real estate. He shares a step-by-step approach:

– Start by mirroring the other person’s energy to build trust and rapport.

– Sync up by asking questions about their life and paying attention to body language and tone, not just words.

– Use “temp checks” to address any awkwardness or disengagement in the conversation.

– When ready to shift to business, confidently set expectations, respect everyone’s time, and clearly frame the next steps.

– Adapt your approach based on the other person’s personality and needs—some prefer quick, business-first conversations, while others appreciate more rapport-building.

Travis emphasizes the importance of reading the room, leading with authority, and always respecting the other person’s time to ensure a smooth and effective transition between personal and professional topics