DOCTOR NYAMU : DIANA , BAHATI & INFLUENCERS HAVE MADE MY BRAND STAND OUT

On the day of the boss himself, it's kids' day out, and let's hear what he has to say about the day. What's happening today, Doctor? Good morning, young lady. Doctor, what's going on today at Komarok Modern? Leo was at the Komarok Modern Healthcare Kids Day Out. This is something that I've wanted to do for Sometimes even before COVID. Actually, it was interrupted by COVID. It has been my joy to See all the children born at Komarok Modern Healthcare celebrating, you know, together. And of course people come to give birth at Komarok Modern Healthcare, pay money, and in this way we also want to share something with them so that they feel part of this family. So today what I wanted to do and what we have actually done is, you know, share something together with those the people who have made Komarok Modern Healthcare what it is today. We specialize in reproductive health. basically about, you know, deliveries and orthotics and gynecology and that way you can't separate that from the children. Of course, the actual purpose of this is also to create a fulfillment on our part. I mean, it is joy for you to see a baby who is one day old, and also to see that baby when that baby is 15 years old and God has kept you and given you that strength to see Those children grow, and that was basically the purpose of this day. And of course, make people Those who have come here feel that Komarok is part of them. So we've seen hundreds of families here. How does it feel when you see the children you helped bring into this world? Growing? Well, basically I experience that sense of fulfillment. To me, making money is one thing, but you know, Money cannot make you happy. Basically, when you see so many children playing together around you, You feel like, you know, a grandfather. You feel like, you know, as if you've raised children. here and of course children are like, you know, they feel like flowers. When they are around you, You feel good. You feel, you know, younger than you used to be sometimes. I mean, sometimes. Back. So that is the fulfillment we are looking at, and basically to me, I've already received that fulfillment. And as a doctor, I know personally that you feel you're the best. You're doing a great job. And according to your professional ethics, you're not supposed to be your wife's gynecologist. Do you sometimes feel like you can just do it? Well, basically, professionally you're not supposed to. to treat your family members, but of course there are limits to how far you can go There are a few issues you need to sort out that aren't very intrusive. Of course. You're tempted from time to time to do what you're ideally not supposed to do professionally. I actually take care of all my children myself. I thank God they have never been treated by any other doctor. And they've never needed, you know, that extensive care, but I've avoided treating my wife. But otherwise, on and off, I get tempted. Of course, I give her advice whenever she asks questions. when she tells me she's going to the hospital. Sometimes I find it's a minor issue and I give her advice and sort it out and that. But ideally, it is not, you know, going to treat your your spouse or your family members. Just to inquire about the event. Is it a one-time occurrence? an event or an event that you do occasionally? And if it's occasional, how often? We would basically want to do it every year. We have a series of events. This is one of them. A few months ago, we had a baby shower for all the women who were pregnant. We had about 700 women. It was a great event for me. I mean, I've had ladies come up and say, Ask whether we are doing it before they deliver again, and of course I tell them we would. want to do it when they are having their second child. That is just one aspect of that event and this The event for the children was quite successful, and I would like to organize it every year. You've chosen to work with celebrities rather than using billboards and running ads. Our bus on TV. Why did you decide to do that? Going against everyone else, what other hospitals? You're doing it right now, but you're doing two different things. Why did you decide on that? Well, we would want to be a little bit different. You know, this is a hospitality industry. I don't think anyone would go to a hospital just because they saw a billboard. First, we believe in word of mouth. Now, most of the celebrities here have actually been treated. Here, and they are still being treated here. So they are providing their life history. I mean, what they have experienced at Comark Modern, and that way, when you know a lady is told by another lady Regarding the experience at Comark Modern, they tend to believe that when they see a billboard written a specific name of a hospital and that billboard has no experience, and in that way we don't I want to tell people about a hospital and have them come and see something different. And that approach. means more authenticity than a billboard. And of course, from my experience over the past few years, It has given us good feedback. I mean, the numbers have increased again, as I've said before. given the experience and the same people when they come here, they find whatever they were told It's a real picture. You know, like you don't preach this and do the opposite. So that's the main point. the reason we've chosen to go that direction. According to your work dynamics, a lot of things happen. What has been your lowest moment ever since you started this job? Well, my lowest moment Of course I would want to do expansions. Sometimes you want to do expansions, then you reach a point where you want to make sure that you don't want to affect one business as you wish to do the other one. But basically, in a medical profession, the lowest moments usually come when you lose, for example, a patient, or for example, you have someone you are following up because of infertility and basically you're struggling to make sure this particular person you know conceives and subsequently they conceive. But in the process of delivery, sometimes they may not Either go to deliver at Comark Modern and then later they tell you they lost a baby. This is someone you've worked for, someone you know who's been trying to get pregnant for as long as ten years. And now that has happened, and subsequently, they lose the pregnancy or they lose the baby. That really demoralizes you quite a lot. Doctor, based on all your years of experience with pregnancy, do you have a count? How many children or babies have you helped deliver, or did you lose count at some point? My son has asked me that question from time to time, and I don't think I have an answer because I can only estimate that, in about a week, I would basically deliver, I'd say. about 20 children. Now I may not be able to get the right picture, but at least today when I saw The children—possibly, I think I must have delivered millions since I started. I've been working for about 16 to 17 years now. I don't have an exact number, but I'm Of course, they should be millions. One other question about your personality—you are quite experienced. Quite knowledgeable and quite blessed in terms of resources, but we have seen you. Being a very humble and approachable person, you can be called upon at any time—what's the secret to picking up your phone? Well, you see, a hospital is a business now, one you know where this basically stood in the human Since you are, you must have people with you so that they can help you throughout the process. of creating wealth, and thus being humble is not something you would want to struggle with You know what I mean, I mean you can't force yourself to be humble, and I honestly don't want to. work with people who are very rich—does it give me any fulfillment when I find people whom I can take you to a hotel, for example, you get someone who has never been to Safari Park. They only pass through there, and you take them to Safari Park for lunch or breakfast. then they appreciate it more than someone who shows up only every other time, and that we I want to associate myself with those people who are at that level, and I have no reason to do otherwise. These people who have made me who I am, and yet I have no reason to be proud when I am with them. and it is the same people who will take me to other levels, and of course, in terms of Answering calls and talking to my clients is no problem for me—this is what I do. You know, medical practice is a calling; there are people who don't want to be woken up at night. You know, and that's where they decided they don't want to pursue this profession, of course. There are also people in this profession who still don't want to be woken up that way, I would think. And that way, since I chose this from a young age, I have no problem doing it. And that is what I know will take me to the other arm to a better level You know, for anyone watching who'd love to know, how many branches do you have? We currently have four branches. The first branch is located in Komarok Estate, which is a Level Four area. facility, um, of course, level four—I mean, we have a theater, we have X-rays—we Have dental units you trust? Out of the maternity unit, we have the second branch where we end. The event today at Komarok Modern Healthcare at our branch, which was the second branch. basically a level five facility with, you know, ICU, CT scans, uh, fully equipped maternity unit basically anything you would expect in a level-five hospital, the fourth facility is in the Rakanithi branch, I mean Rakanithi County, which was actually a CSR, that is the the branch I love the most because I was doing it deliberately, you know, Fungulakumi—I was trying to give back to the community, it is actually bigger than the Utawala branch; it may not make money like the way Utawala is doing it, but when I see those elderly people go and get the same service they would get into the biggest hospitals in Nairobi and achieve that fulfillment, and to me that is more than money, and I was brought up in a very poor environment, not a poor family per se, but the the environment is rather poor; there are people who cannot afford to go to those hospitals and those are the people I'm still targeting, and that's why I decided to give back to the community The fourth, of course, is a Level Five facility at Katawana UM, with everything that is in Utawala. You know, an ICU bigger than the one in Utawala, CT scan—actually, the maternity unit is double. than the one we have in Utawala, simply because I was building it for God, not for human beings. I was actually giving back to God what He has done for me all along; the fourth branch is Currently level three, we are actually doing level five; we are in the process of it. construction to move it back to a Level Five facility—the reason we didn't do that so that that branch can also supply the Level Five facility at Katawana, which is currently also at Level four with you know theaters, x-ray, ultrasound, maternity unit, inpatient over around 52 beds We are moving to Kitengela; we have already started the construction in Kitengela—we are doing it. A level five facility, God willing, in another 12 months we should be able to start seeing patients. there, and after that we need to move on to other centers—we have people requesting us to do facilities in the towns that are near them, and in this way, to me, those are prayers, and we hope those prayers for us to reach those people, so, Doc, you've given us a hint that you're going to set set up a cancer center in the near future, what kind of facility is it going to be, and from what we've Witnessed here in Kenya, it is usually very expensive to treat cancer. How is it going to be different from your facility, well, we've actually already started, you know, treating Cancer? Well, we have the setup, I mean, we have the necessary facilities. for you to treat cancer, but now we are conducting a unit capable of performing radiotherapy and of course chemotherapy, surgeries for complicated cancers—we, um, are collaborating with some Hospitals in India, of course, India is far more advanced in terms of oncology, cancer treatment. and in that way we need the expertise, and in that way from the base, from you know, from the construction and everything we are partnered with three hospitals there in order to be able to provide us You know the way forward, and also come here intermittently, treating people accordingly. basically like a partnership with them, because, as I said, they're more advanced than you know Kenya in terms of treating cancer, but again, we would actually want to do it as a CSR make sure that people who have cancer and may have difficulties paying their bills We are able to help them receive the treatment they would get wherever they might go. That's how different it will be. My name is Delivery is what you call a birth companion. A birth companion is someone you can send. The lady can send someone to their back who they can call and say, "Things look like now I need to go." Theater things, you know, I'm not able to go for a normal delivery, and we can also involve them. sometimes when they're in pain, you know you're not able to talk to them much, so you need someone else, and I encourage men to be there during labor so that you are able to be fully present And even in theater, I allow spouses to be present, not only artists—I remember one instance— Someone was saying only artists are allowed there, anyone, and you can ask people who have delivered here, of course, many of them don't want to get the smell of blood, but I request them I I'll give them a stool to sit down, watch, and find out what we're doing—we're not doing anything. That is illegal for them to see, so we encourage men to go, I know, accompany their wives in the delivery room, and also in the theater if there's a serious situation underway—Dr. Nyamu is taking you back. A little about the events you've done here. The events you did a few months ago—are you doing them? The same applies to the people of Tarakanithi—the ones in Tarakanithi, we are under the shower. In Tarakanithi, we want to accumulate the number of babies born, of course, the number Almost three times as many children are born in Tarakanithi in a day as are born in Nairobi. and that way, once we've finished, we'll be finalizing this one, and I already have People asking whether you know similar questions, so we're doing that as well. Your kids' mother, Mrs. Nyamu, is also one of your employees. How do you manage that? How do you feel about it? Well, there's a difference when we're at home—she calls me a different name. Honey, here is a different name; she will call me Doc or the CEO, and I will call her. Now it's different; we rarely meet at the workplace unless we have a meeting. Now she has to follow my instructions because I am older than her. I entrust her duties to you, so you know to ensure they are carried out, and she must comply with them. Now she joined Comarck Modern, I think when she was giving her speech she told you that she joined. When Comarck Modern was already established and she respects that I have the dream She has to support the dream, and she has done it well. It's not very easy to work with your wife. In the same environment, people have actually come and asked me, you know, I said, oh, I've seen. a young girl, they can even give me their number and say which one is that they are pointing at My wife and I actually gave them our number—I mean, I gave them my wife's number now. Later on, when they realized that's my wife, they came back and said, "Why didn't you tell me this is?" Your wife—I said you never asked me to give you my wife's number; you only told me there's You've seen them there, and you want their number, and I've given you the number, okay? So there are those. challenges I don't rise to find out whether she was caught by anyone or not, no of course Even, uh, there are people, of course, even on the phone sometimes, you know, ladies, when you're working. With them, you get used to them; sometimes they call my phone, and it's on loudspeaker, and they're the first The time you know the when I answer, they say sweetheart, then she, you know, is on loudspeaker. but whatever comes after that is like, you know, my periods are really heavy, you know, I am bleeding, and of course then she realizes that and what was mentioned to be sweetheart is not Related, so someone has to understand, someone has to appreciate that this is basically a profession. They have to let you work without making you feel you've been drilled by so many other things. I'm sure even media professionals have countless problems—you go to cover stories in places where you know it's a bit funny and your wife or your husband is like, "Are you?" Sure, she's just covering her story somewhere, or she's doing something they have to develop that. Trust, but of course it's not easy to work with your spouse unless you have boundaries and clearly defined roles. demarcated boundaries that this is an institution you are now working for, even when you are at home So is your wife on the payroll, or do you just split the cash once she's on the payroll? She's on the payroll, in fact, when the salary is delayed by just a little, she complains a lot. because she has the avenue to complain but she's on a payroll like any other person Whatever she receives is different because she is the wife of someone who runs a hospital. and she has to work six days a week, just like any other employee All right, thank you so much for your time.