Brace your wallet: Illinois American Water proposes $142M rate hike | ChicagoLIVE

Fox - 32 Chicago
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Jul 9, 2026
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We're starting off, though, with what is quite a shocking situation that's
happening in Bowling Brook. Um, you know, I saw my power bill, my power bill
today. If you think about the, uh, high temperatures that we have had over the
last week, but especially, you know, a couple weeks ago, man, I mean, we were
hitting incredible temperatures outside extreme heat, quite honestly, extreme
heat that we were talking about the storms going into July 4th really broke
it up. But we were experiencing extreme heat before then. And so I looked at my
my my power bill today. I'm a cool man. But, of course, you know exactly why
it's that high, because we just came through extreme heat. Now imagine your
water bill being like that month after month after month. And we're not saying
there was some event to cause it to spike. But that is the average of it
being here instead of here. We want to go ahead and bring in the mayor of
Bowling Brook, Mary Alexander Basta. Thank you so much for being here. We
appreciate your time. Thank you so much for having us. So I see that you are
urging regulators to reject this Illinois American waters proposed $142
million rate increase. Explain to us the situation that you all are dealing
with. Absolutely. You know, water is a necessity, and Illinois American water
does have a monopoly here in Bowling Brook. We have no options other than to
go with Illinois American water. What we're seeing is that every other year
they are going to the I. C. C. And asking for yet another rate increase
2024. They requested and they were granted, which took an effect January of
2025. Now here we are in 2026. They're going at it again, requesting another
rate increase that would have take effect in January of 27. And our
question is, when is enough enough? You know, this is a company that is
requesting again, like you stated, $142 million. Over the past decade, they've
gotten a $319 million increase, and it's too much. It's not a luxury. Like I
said, it's not a shopping trip that you could postpone or a vacation that you
could put out. It's water. It would be one thing if the residents if I was
speaking with the resident right now. But what made you say I've got to take
this up on behalf of my residents?
You know, we've made multiple attempts. And when you you always know when those
water bills hit, because that's when you start getting calls calls from seniors
calls from young families or people on set income effects fixed income. And
they're saying, What is going on? Why is my water bill so high? Some of them are
astronomical. You know, we try to do the back work and say, Have you checked for
leaks? Have you had someone come out? But at the end of the day, it's clearly
Illinois American water and their charges that are astronomical. So I see
that you've reached out to the Illinois Commerce Commission. What has that
communication been like? And has there been anything that has made you think
progress could be positive for your residents? Well, we had to go through
hoop. We had a resident that reached out and asked for another public meeting,
which the staff approved. But we had to get the actual commission to approve.
So we went through those hurdles, we got it approved. You know, last time we held
the same meeting, none of the five ICC commissioners showed up. They sent an
administrative law judge who took the notes, the Illinois American water
president did show up to that meeting. But again, listening directly from
residents hearing their stories, hearing their struggles goes a very long way,
much more so than reading it on paper. So my reach out to the ICC has been
please show up to this meeting, please listen to the residents and hear their
stories for yourself. It's not just a local mayor asking it is an entire
community and actually it goes beyond our community. It is the entire partial
of Illinois that uses Illinois American water. So what is the average bill right
now, would you say for your residents and how much of a difference would a
Average rate bill right now is probably $220. Obviously, it's based on usage.
You know, what they're using right now is if you use 3500 gallons of water a
month, which is very minimal, actually, maybe a one person household would use
that you would probably see something like a $50 increase per month between
the water and the collection fees, which is an additional $500 a year. Again,
that's on the very, very low end. And while $500 a year might not sound like
much to some, it's detrimental to others. I see you're not alone. Who are you
sitting with? I don't want to leave.
This is Lucas Rickleman, one of our administrators, and he's been fighting
this alongside me. And actually, even before I became mayor, in terms of the
transitions, the cost, so he has the historical engineering perspective. And
Lucas, has this been surprising to you along the way?
The rate they're asking for now is kind of surprising. It's a pickup from what
they've done in the past. And, you know, over my time here at the village, you
know, I've probably been taking utility calls for over 20 years now. And the
calls I get about the cost of water are nothing like any of the other
utilities. I don't talk to people about the cost of electric bill. I don't talk
to people about the cost of their gas bill. But it seems almost monthly, if not
weekly basis, I talk to somebody about the cost of their water bill.
And so if you all have been seeing steady increases, what makes you feel
like this effort will result in possibly some relief for people living
there?
Actually, it's media like yourself joining us and sharing our message and
allowing us the opportunity to be heard. Again, this is five ICC
commissioners, two of which have previously served as mayors. So if
anything, they should understand the need to listen to constituents and
actually be there to not just listen to them, but empathize with them, hear
their stories. And our ask, to be very honest, is that these commissioners
show up, they're close to making $200,000 a year, which is not a little
bit of a salary. And so we don't think that asking them to show up to this
meeting is a large ask, but we think it will make a very, very big difference.
So we did reach out to Illinois American Water, and I'm going to take
some time because I'm having a lengthy conversation with you to read their
lengthy response. And then I want you all to stay online so that you can
respond to what we have here. Okay, so give me just a moment to read through
this for everyone who's watching right now. It says Illinois American Water's
rate request submitted to the Illinois Commerce Commission is the first step
in a comprehensive data driven review process that includes multiple
opportunities for public comment and stakeholder participation before a
decision is made. No changes to customer rates occur unless and until approved
by the ICC. Illinois American Water's proposal reflects the prudent long term
investments needed to maintain safe, reliable water and wastewater service to
customers. The rate request reinforces the company's commitment to
implementing critical system upgrades and continuing to improve water
quality and reliability for its more than 1.3 million people served
statewide. The proposed rate adjustment supports the company's plans to invest
approximately $577 million through 2027 to modernize and strengthen its water
and wastewater systems in communities across Illinois. Investments include
replacing aging pipes, upgrading treatment facilities, improving storage
and pumping systems and meeting evolving regulatory requirements.
Examples of investments in the Chicagoland area include $3.5 million
in a booster tank installment in Woodridge, $2.5 million in lift station
improvements in Homer Glen and $1 million in water storage tank
renovations in Bowling Brook this year. These investments directly benefit the
customers and communities we serve, providing our customers with reliable
service and improved water quality from treatment to the tap. At the same time,
Illinois American Water remains committed to affordability and offers
programs to assist income eligible customers, including its income based
discount program, H two oh help to others assistance program, budget
billing options and flexible payment plans. Illinois American Water's
proposal additionally includes provisions to help manage costs for
lower usage customers by making prudent ongoing investments. Illinois
American Water is committed to protecting public health and safety in
the communities we serve. Um, Mayor, what are your thoughts?
My thoughts is that that's all well and fine. But over the past decade,
Illinois American Water alone has netted a $200 million, uh, again, net
after all expenses. After everything has been paid, they netted $200
million and their parent company, American Water Works, netted. Are you
ready? $2.3 billion in profits. Again, that's net. So my rebuttal to that is
absolutely we want safe water. We want our systems to be clean. We want
everything to work properly. However, we think that that's something that
could be done through their, you know, take it out of your income. Take it
out of your profits. Don't continue to burden the users that have no choice
but to be your customers. You know, when we have things here that we need
infrastructure repair, we don't raise taxes. We budget accordingly. We work
within our means and we make things happen. And that's what we're asking
Illinois American Water to do is work within your means. You know what needs
to be done. You've known what needs to be done. But continuing to ask for
these excessive increases is just not no longer going to be acceptable. And
yes, that is correct. They would only get this if the ICC approves it. The
ICC has done nothing but approve it the last every other year that they have
asked for it. So why not continue to ask for it if you know it's going to get
So we are asking the ICC to say no to any additional rate hikes, not just for
Illinois American Water, but any utilities work within your means and
continue to provide the product that you should be providing to all
residents that utilize Illinois American Water in the state of
Illinois. Okay. And right now we don't have a set date for the ICC to come
back to the table, correct? We do. It is, uh, well, we don't know when
coming to the table, but our open meeting will be on July 14th again,
where we're inviting the ICC and love to even have the governor come out and
listen straight from the residents, their feelings about this. It will be
from 7 to 9 30 at 201 Canterbury Lane right here in our community center.
Okay. Thank you so much for joining us today on Chicago Live and make sure
you continue to keep us updated along the way. We are invested in hearing how
this goes from here. Definitely. Thank you for having us. Thank you for taking
the time.
