70 people rescued after getting stranded on ride at Universal

In Fox 35 exclusive, 70 people stranded on a ride at Universal. Firefighters had to use a harness and a ladder to get each one of them safely off the ride. Fox 35 Stephanie Buffamante is hearing from people who were on that ride. The riders told me they were stuck for hours, and you can see in this video that they sent me, firefighters were using harnesses to get people off the ride safely. Orlando firefighters on top of the Jimmy Falun ride at Universal Studios as they strapped guests into harnesses to get people off the ride. And it was seconds from finishing and it stopped, and then it was like you can't get off, you can't move, you're in your seat, you can't undo your seat belt. Riders were elevated in the so-called flying theater as they raced through New York on the Jimmy Falun ride when it came to a halt. One family visiting from Ireland were in the group of 70 riders who were stuck. We were all stuck in seats so you couldn't actually stand up, you couldn't move, we were stuck in the seat for those two and a half hours so they got the scissors and cut the seat belts to allow us to move our legs and stand up and stretch. Thankfully this ride is air conditioned and in an upright position. OFD set up ladders and put guests into harnesses and used safety ropes to get everyone down safely. I think the scariest part of it and the thought of having to climb over the side of the ride and onto a ladder at 25 foot in the air. But again the fire department were brilliant. They kept reassuring us that we were safe, that you were safe in the harness, that no harm was going to come to us and it looked like a 30 foot drop. Yeah it was high. The fire department says everyone was taken out within 30 minutes of when they started the rescues which started less than one hour after they got there. Universal said in a statement today quote, after a power outage affected parts of the resort today, Orlando fire department assisted in helping guests to exit an attraction that was stopped due to the outage. The fire department came in really quickly. The universal staff were fantastic and kept us all reassured, let us know what was happening and so that was brilliant. The fire department said there were no medical complaints reported and no one was taken to the hospital. As for the family that I spoke with, they said they were compensated for the time they spent stuck on the ride and they're planning to go back to Universal Studios tomorrow. In the studio, Stephanie Buffamonte, Fox 35 News.