Shelf to Chassis- A BYD Story v6

In this warehouse we have more than 20 to 30 thousand parts in this warehouse and every day we will ship around 600 order lines depending on how busy we are. My name is Steven. I'm the warehouse supervisor who works in this warehouse. So in the morning we just check from the system and try to get the order from yesterday and we sort out the order from the interstate and for the metro area and use the scanner and try to look what kind of product we have to pick. There's a lot of different special parts like the wheel, panel, windscreen, especially this is the battery. So here is all the batteries we stock in the warehouse and for the battery order, this will always be the first priority we have and dispatch in the same day as soon as possible. So everything around this area is all ready to go. So some of the pallets will go to Western Australia and this one will go to Queensland and they are all waiting for the truck for pickup. As a part coordinator in BYD I will say my team and all BYD we see ourselves as an invisible engine behind the customers to keep them on the road. The warehouse is always ready for the new orders. Our fastest turnaround allows our customer to receive their parts within 24 hours. I think it's a peace of mind because our customers don't have to worry about the international shipping delay because our team has already worried about it before. For me, a very good day when a dealership or a customer says thank you Tina for helping us with the parts. I can have a very relaxed drive back to home and thinking about the next day. A good day. The good thing like to me is that even we have more than 600 order line for today and we still dispatch in the same day and on time make sure everyone can deliver for the next day and just help the people back to the road.