Frustrated travelers stuck in airports amid nationwide ground stop

Fox - LA
15 followers
2 Video Views·Nov 14, 2026
In this country, whether it's highways, roads, roads, everything,
the airport, as Tom Vicker reported out a couple of minutes ago,
you they wait until unfortunately until it's too big of a problem and.
Then it costs more to fix.
And noting that you said instability
in the radar, which is what they said,
they also said we didn't lose all of our radar.
I'm going to be wondering what members of Congress have
to say now with that call for $50 billion.
That's the next interview I want to have over the weekend.
All right, what say you, Congress, when it comes
to that kind of money and that request?
As you said, it's a bipartisan issue.
Yeah.
Yeah.
All right, let's get out to John Wayne Airport now,
where passengers are, some of them are lucky enough
to get their tickets, or maybe some are not.
Some have to spend the night in hotels.
Gina Silva standing by. Gina?
Yeah, and that's exactly what's happening.
Many folks are not able to get
on the flight that they were originally on.
And the airport is relatively empty.
I mean, if you look around, there are very few people here.
And I have approached multiple people
who said, you know what, we're tired.
We don't want to talk anymore.
So they've just had about enough.
Now, the group that I interviewed earlier,
the ones who are trying to get to Dallas right over there,
they're having a little prayer.
Thank you.
The theology students here in Orange County,
and they're headed to Dallas, and they're
not sure if they're going to be able to get on that flight,
but they're hopeful, and they
certainly have the best attitude, but again,
some other folks are a little frustrated because
they just want to get to their destination,
and it's been one heck of a day with the
You know, the flights that were grounded earlier today and at LAX it
certainly, you know, you see a lot more activity than you see here.
It's pretty empty. And that's
because there were so many people earlier and they decided to leave
because they weren't sure if it was going to get fixed. Hi, ladies.
Please.
I see you smiling. Were you able to get your tickets?
Yes, we got rebooked through American.
Through American. And where are you headed to?
Texas.
Texas. Is it Dallas?
Dallas.
So what time is your flight?
Nine o'clock.
Tonight?
Actually, that's pretty good.
Some of the other ladies couldn't get on that flight
and they said they have to leave until Monday, I believe.
Oh wow.
Well.
How long have you guys been here?
We just got here.
We are locals, so.
Oh, so it's not, you didn't really suffer.
No, not at all.
No.
Not at all.
What do you guys think about the fact
that the flights were grounded nationwide?
Unfortunate.
I know it affects a lot of people,
not quite us, but hopefully we get on.
Count your blessings, right?
We will.
We will.
Thank you.
Thank you.
No wonder they were smiling.
They're like.
smiles and that's because they haven't spent
the day at the airport like many
folks did and they're leaving at 9 o'clock so that's not bad.
Makes me wonder was their flight at 9 so it's a flight that is on
time anyway or is it a flight that has been rescheduled
and certain people
made it on because they had to rebook everybody.
Those are good questions,
and I don't have the answer, but that's interesting.
Yeah, it could be.
But the young woman that I interviewed,
hi there, where are you headed to?
I was supposed to go to Dallas today.
I was supposed to, but my flight got canceled.
What time was your flight?
What was your first flight?
Originally 4.37, and then it kept getting, like, pushback,
and then it finally got canceled.
So I just spoke with two ladies that are going to Dallas,
and their flight is at 9 o'clock, and they're able to,
they were booked on that flight.
It's a different flight.
Yeah, my flight got canceled.
Oh, I'm sorry.
So what are your plans?
Well, I've got to go a different weekend now,
but I've got to find a weekend to go.
Are you from here?
Yes.
Okay, at least you're home, right?
Yeah, at least.
What do you make of everything that happened today?
I don't know.
I mean, I've only seen whatever's on the news or whatever's online.
So, yeah, I mean.
This kind of stuff, I guess, happens,
but not really to this level sometimes, but I mean it's
nationwide, so everyone's kind
of experiencing it. I'm not the only one.
Yeah, no, you're not the only one nationwide, yeah, but it is rare.
Yeah, yeah, it is.
All right. Well, I'm sorry that you couldn't get on,
but good luck to you.
Thank you.
Okay.
So it sounds, Christine,
like maybe they were booked on that flight, the 9 o'clock,
and so they were able just to go ahead, and they were lucky.
They didn't have flights earlier in the day
because those would have been canceled.
Well, interesting to hear from that gentleman
who says he now has to go a different weekend.
You think of the disruptions and time changes and date changes.
Not everybody can now continue on that trip
that they were planning to go on.
Yeah, and the expense of it all. I mean, the airlines,
the government, they're not footing the bill for all of this.
And so the one young student that we spoke with,
Anna, she has to get to Boston, I believe.
It was Boston, right? No, she's from Boston. I'm sorry.
She was trying to get to Texas.
And she said she has to spend money on the hotel,
the car, and she can't leave until Monday.
So, yeah, all of those expenses, you know,
at a time where people are struggling, it's tough.
Yeah, and this is one of those situations because of what happened.
The airlines are not responsible, so they don't owe anybody any refunds
or they don't have to put up in the hotels
or get them rental cars or any of that.
Thank you for that.
Interesting, that young man, too, he said
he's going to have to go another weekend.
We're getting close to the holidays, and, of course,
tickets are going to be harder to come by
and they're probably going to cost more money.
Can you talk to both of us?
I'll talk to both of you, yes.
I didn't approach you because I thought you guys were in line
and didn't want anything to do with us.
Oh, you're all good, you're all good.
Where are you headed to?
We're going to Salt Lake, but our flight got delayed.
And what was, you were booked on what flight originally?
Like, do you want the number?
No, no, I mean the time.
Oh shoot, what time was it? Like 5?
So you guys have been out here for quite some time.
Yeah, we were out for a work trip.
The flights got canceled, tried to get back.
Yeah, they could have sent us to either Dallas or Huntington Beach,
so we're just happy we got delayed here.
Yeah, what are you guys going to do?
Probably just go to the beach.
I don't know, I mean, we're stuck here until Sunday.
So, yeah, this goes on TV.
Shout out to my wife.
I miss you.
Thank you.
Yeah.
Oh, my goodness.
And so what do you make of everything that's happened?
The way, you know, first of all, did you,
you were already at the airport when you got the notice, right?
Like, how did you find out?
Yeah, so we're here on like a business trip, right?
It's like us and a group of 30 other people.
And we all had to finish up a test super fast.
And then we got here to the airport, checked our bags.
And then right after checking our bags,
that's when everything got canceled, right?
And so our flight just kept getting pushed back
and pushed back and pushed back.
And so we just went to the beach
because we already had like four hours to spare, you know,
and then just kept getting pushed back more.
So we just stayed and yeah, it was nice.
Have you been able to get your bags in?
I mean, that's what we're going to do right now.
It's been a headache for some folks,
but hopefully by now it's been settled and you'll be able to get them.
But so you went to the beach and it's raining?
I mean, it wasn't raining when we were there.
There we go.
Oh, you know what?
Okay, we went to this taco shop, or it wasn't really a shop.
It was, like, a full-on establishment, right?
And, like, all the rain was coming down, like, while we were in there.
And so we were looking out, and we were like,
oh, dang, this is really pretty, you know?
Yeah, and while you're eating tacos.
So anything looks pretty when you're eating good tacos.
Can't be that, yeah.
All right, good luck to you guys.
Enjoy it until Sunday.
All right, I'll send it back to you guys in the studio.
All right. Thank you, Gina.
And as we said, the disruption diverted hundreds of flights,
stranded passengers across the country.
Airlines working really hard to resume normal operations.
So what's next for passengers?
Our Ed Laskos is live at LAX speaking with folks there.
Ed.
And Christine, pretty much the same situation here,
that ground stop lifted after four plus hours,
and now this is really the fallout from all of that.
Mikey, give us a look around inside Terminal 7,
the United Terminal here.
Look at this line, huh?
Stretches around and around.
These are folks who, and I will use the words,
some of them are really desperate because they're in line waiting,
trying to rebook, to get the heck out of here,
to continue with their plans they've been waiting through.
Kept with that ground stop, had nowhere to go.
And then it was interesting, the alarm,
well, it wasn't really an alarm.
It was a lot of folks on their cell phones.
You see still a lot of them working their cell phones
because they're trying to rebook using the app
on their cell phones through their airline.
But then all of a sudden they realized for their cell phones
that the ground stop had been lifted,
and they all made a mad dash over here
to try to rebook and try to continue with their plans.
Lady over here, maybe she'll talk.
You're working on your cell phone.
Obviously you're trying to rebook, right?
Yeah, I'm trying to rebook my flight to Honduras.
I'm trying to get to a medical mission. I'm full
of medical supplies right here. Yeah.
But it's been frustrating, huh? Just the delay and everything.
It has. Delay after delay. We'll see if I can make it.
Okay, well, we hope so, huh? Especially
you're on a special mission. Thank you.
Sir, what about you? Long, look at your face. I mean,
you've been through hell today.
It's a long way, back and forth delays all over the place.
Yeah, I mean.
It is what it is. At this point, I've been here, well, I've been trying
to get out from several different destinations two days in a row.
Wow, but at least today, but I mean, I was talking to a lot of folks
and some of them have been able to get out,
but they said the one guy said the best he could
do was Sunday morning to rebook, you know, it's backed up so much.
And not only is the flights backed up, but the hotels
and the rental cars are backed up as well, so I don't know.
Well, that's a good point.
Well, good luck to you, huh?
Keep up.
At least you got a smile, so you're still in the game.
Yep, yep.
Thank you, my friend.
Thank you.
And, you know, that fellow makes a great,
great point as we walk along here with Mikey
and give you a look through more of this crowd.
It's a domino effect, not only the flights,
but then you try to get to your hotel.
Some folks had booked their hotels earlier.
That's all a mess.
The rental cars.
So down and down the line it goes.
Look at that crowd.
Some of the folks using the kiosks there to try to rebook.
I'll tell you, talking to a lot of folks,
they all have their own story, their own frustrations.
Listen to some.
of this will you? This year we made
the mistake of flying on Friday the 13th so
anyway so yeah so we were delayed
a little bit in our hunting trip. And you
rebooked though you told me. We did rebook we
were able to rebook once they the
everything was lifted we were able
to get it unfortunately not until Sunday
morning at 7 but we'll just have
to change the return flight for a couple
of extra days so we can
Make up the time.
But that was the earliest Sunday morning?
That's the earliest I could get in, you know.
It was a long time, and we were on the tarmac
for two-plus hours before we had to deload
and then trying to find our bags at the baggage claim,
and it's been an adventure for sure.
What was the mood?
The folks okay, or were they kind of getting a little steamed?
I think the morale overall in the airport is pretty poor.
Everything was going perfect,
and suddenly we heard everything was grounded,
and we've been waiting here for hours.
And you're hoping to get out.
The one fellow said he did rebook, but Sunday was the best he could do.
I don't know, my wife is finding something
that might go out tonight at 11, so we're
just last-ditch effort here at the counter trying
to see if we can make that work.
And as he says, lines at the counter and then lines here at the kiosks.
Again, the same thought, trying to rebook.
If you're lucky to get out, maybe you can,
but maybe Sunday at the earliest, as that fellow was saying.
Now, the other fellow, Paul, trying to get to Broadway.
Come on, quick walk. I think we've got a few more minutes.
Trying to get to Broadway. They had Broadway tickets.
Imagine that, New York City. Family was all excited.
And they're hoping to get out for maybe a red eye.
And I ran into him a little while ago,
and he said, we're not holding our breath.
In fact, there he is over there.
Hey, Paul, did you get out?
Were you able to get out?
I didn't hear you.
What did you say?
We're going to try with American Airlines now.
Okay, because that didn't work out.
Yeah, United didn't work out, so now American might have something out
of here tonight so we can still make it.
It's funny.
We ran into you.
I was just telling the folks live that we ran into you,
and you had with your family those Broadway tickets,
and then you get stuck in this situation.
I know.
I know.
It's a nightmare, a total nightmare.
But we have a little bit of hope
with American Airlines, and my wife is...
She's a master at finding tickets, so thank God.
It was up to me.
He just called you a master at finding tickets.
All right, well, good luck.
Good luck.
I hope you make that show.
You have great plans.
I wanted to show you over here before
we throw it back there to West L.A.
Is this looking any better?
It's like that, you know, remember that?
What was that, you guys?
Remember that quiz show where the
answer is or the question is, remember?
Now you're a lot of help back there.
Come on, you guys don't remember that? Come on, help me.
Remember, Richard Dawson had that show. Jesus.
Anyway, look, delay, delay. Remember that?
I forget anyway, but it was cancel, cancel, delay. This thing isn't.
We keep coming up to this every time we visit with you,
hoping that maybe we'll see some movement.
No, nothing really at all.
I mean, there's still, I was thinking and also looking at FlightAware,
and they had some interesting numbers here within the last hour,
saying more than 600 flights delayed,
delayed through LAX here the last several hours,
and then it said more than 280 flights canceled, canceled outright,
like this one tonight going to San Francisco,
San Diego, right down the list, canceled.
My goodness.
So, again, it's that backup we're seeing.
It's a domino effect, and it's going to take, I hate to say it,
but everything we've been hearing here from a lot of folks,
some of the folks behind the ticket counter,
They're doing their best, but it's going to be maybe a couple days
and then we can get this system, get
these folks moving again, you know?
Well, I'm sorry I couldn't help you on the game show.
Didn't Richard Dawson also do Family Feud?
That's what it was, Family Feud.
That's what I'm thinking.
I think it was Family Feud.
There you go, Christine.
I knew.
I couldn't depend on Glenn.
Glenn was thinking Jeopardy.
I don't know what he was thinking.
No, no, no.
I pictured the show.
I just couldn't remember the name of the show.
No, I know.
I'm just kidding.
Yeah.
Got it.
Yeah, me too.
I couldn't.
Yeah, you're right.
I love all the stories of the people.
The guy going for Broadway tickets.
Yeah.
The guy's going on the hunting trip.
Yeah.
The woman going on a medical mission to the Honduras.
Everybody's got a fascinating story of going somewhere,
trying to go somewhere.
I know. That's the most interesting thing about this.
Even though we're dealing with trying to be patient and everything,
but everybody has their own story.
They've got their own deadlines.
And again, I'm amazed.
I've got to tell you, absolutely amazed
that everybody has been taking this in stride.
There was one lady, to be honest, when we were outside,
and she was trying to hail down one of those shuttle buses.
She'd been waiting for a long time, and it drove by without stopping.
And it was a good thing we didn't have the camera on.
She sounded like a sailor down at the docks.
She was very angry.
But honestly, everybody else has just been saying,
you know, what can you do?
We're just stuck in this, all trying to get through it together.
And then they have their stories.
And maybe that's how they're relating to this.
I was just thinking, Glenn and Christine, you know,
that they're telling their story, where they're going,
what they were looking forward to.
And maybe that's been a good psychological release for them
to kind of feel better about it, you know?
Hey, you've got to do something because
there's nothing you can do about it.
Yeah.
Yeah.
Well, you know, too, I'm thinking about the gentleman
who talked to you, Ed, about the hotels and the rental cars.
I'm thinking one time where I had a flight canceled in Portugal,
and there were no hotel rooms.
I was, like, placed in a hotel an hour outside the city.
I'm thinking, you know, there's a lot of hotels around LAX,
but if you think of every single flight having people trying
to get a hotel room, those can book up fast.
You know, that's a very good point.
And we did talk to a few people earlier,
maybe about an hour, hour and a half when we were outside.
And that was the mad rush because
at that point they still hadn't reopened the airspace.
So there was a mad rush not to rebook,
but a mad rush to get at a hotel room.
And they were canceling their rental cars,
trying to get to the hotel room.
They used, a lot of them used their apps
online, so they were able to book.
But there were a lot of folks who said, you know,
we're kind of going over here hoping they have room.
And you're right, that's it.
That's the thing about this.
You know, not only just trying to rebook as all these folks
are trying to get another flight to get the heck where.
They're going, but you got everything else
that falls into place, whether you got like
that follow Broadway tickets or you're just saying
to try to get to a hotel, then you're
stuck here hoping maybe you can get out Sunday
and you got to get a hotel and you find out
and all the hotels around here.
You're right, Christine.
Think about it through this area.
This is a Mecca right through here in this area where everybody.
That comes, hangs out with all the conferences
and conventions we have here.
And yet all of those seem to be, seem to be kind of booked tonight.
It's just a mad rush.
I'm reminded because when it happened to me,
it was one flight that got canceled.
So it was like 300 people trying to get hotel rooms.
Think of the entire airport having people.
We have a lot of hotels, but we don't have that many.
No, no, no, you're right. It really gives us a good idea.
Hey, look at you. These are the two folks
who were going on the hunting trip, Bill.
We were just live. We were just talking.
We played a little bit of your interview earlier with the hunting.
But today, Sunday, so what's the deal?
You're hanging out for the hotel now?
Actually, I've got a relative from Thousand Oaks coming to pick us up.
Oh, good, good. So that's good. You just wait,
but you know, with the traffic out there and the rain.
Yeah, exactly.
You can't get a break. You said the best
thing earlier, and we were listening to it.
You decided of all the days. Think about this.
All the days you guys could have went
on your hunting trip, you had to pick.
Friday the 13th.
Picked a bad day.
We should have rented a car.
Yeah, I know.
Well, you know what?
I'm not trying to be funny about this.
Well, maybe I am, but going on a hunting trip
on Friday the 13th, you know, I mean, that
could be dangerous, too, if you know where I'm going with that.
Exactly, exactly, yes.
I try not to be superstitious, but yes.
It added up today for a lot of people.
Yeah, unfortunately, unfortunately.
You guys be safe.
Good luck.
Thank you, thank you.
So there you go.
See, good spirited.
Everybody kind of taking this.
He's got some relatives coming by.
But look at this crowd.
And, Mikey, look at that line.
I swear to you, it was getting longer
and longer every time we come by here.
And as we were trying to make it way over here,
we almost got run down by a lot of these folks pushing their luggage.
You know,
you don't want to get in their way because they're on a mission.
They're moving fast.
And, uh...
Well, it's just a wait, you know, and it's interesting,
this wait, and I'm just looking where the lady is from,
the medical lady who's going to Honduras, I see her over there,
so she's moved maybe about 10 positions ahead,
and what's that been, maybe about 10 minutes, so it shows you,
gives you an idea how slowly this line is moving, but, you know,
what are you going to do, you've got to wait this long line,
and then you hope you can get a flight, and then, you know,
you may, if you're lucky, get something tomorrow, maybe,
as they were saying, maybe Sunday or so, so it's a...
Boy, the one guy was going to Vegas,
and I'm going to quote him, he said,
it's like a crapshoot, and I guess it really is.
You're throwing the dice just trying to get a flight out of here.
I'm going to step away to another report in a moment,
but I wanted to ask you to think about
this, maybe get some answers for us.
The flights that are leaving, are these newly scheduled flights,
or let's say there was a flight scheduled for 9 p.m.,
that crew is ready to go at 9 p.m. anyway,
is that the flight that's going out?
Give me some answers, okay?
I don't think so.
From what I heard from some of the
folks, no, it's all been pushed back.
So these are the folks who are trying, and the ones who, like you said,
may have been originally scheduled to depart at 9 o'clock,
that seemingly, for some instances, has been pushed back as well.
That's usually the way it works.
All right, Ed Lasko at LAX.
It's going to be a long night for a lot of folks there.
All right, we have a team spread out
at airports all across the country.
Let's go live now to KRIV's Randall Newsom.
He's in Houston.
What's going on there? What's going on, everybody?
So I'm getting a mixed bag.
There's a lot of good news, bad news.
I've been hanging with people all day long. So
we're here at Hobby Airport, Southwest Terminal. And as you can see.
There is a line now. That was not the case when people
were thinking there were more cancellations than there were delays,
but now that's kind of changing. We're getting some kind
of good news as things kind of continue to develop,
but we're also hearing about cancellations kind of at the last minute.
So let's start with the good announcement.
The first good announcement we got a couple hours ago was Knoxville,
Tennessee was good to go to board and take off.
And then I just got word of crew that I've been hanging out
with are good to go for Orlando with a little girl named Aria, who also
is headed to Disney World.
So this will be her first time being out there.
So she finally gets to go see Mickey.
So I was happy for her.
But in the meantime,
I got to talk about my folks in L.A. because I did get
a chance to hang out with a young man who got some rough news.
He waited all day. He's been out here all
day trying to get back home to L.A.X.
And he got word that he is not going to make it.
We thought he was going to make a 128 flight
for about two or three minutes.
And then he looks back at his phone, finds out that it's canceled.
So it's like I said, a mixed bag out here at Harvey Airport.
So, you know, you got folks sneaking around this line here
at Southwest Terminal trying to see if they have a chance to make it.
their flights tonight. Now, some people are going to find out that,
okay, you're delayed for a little while longer.
Some people are going to find out, yeah, not today,
maybe tomorrow, maybe at some point this weekend.
We did get a statement from the airport saying that, you know,
the ground stop has been lifted, but those delays and cancellations
will continue here in Houston as airlines recover their schedules.
We are working side by side with our airline partners
to support passengers and we'll continue working
with them through the weekend. So it's kind of, again.
Good news, bad news. We're kind of getting a little bit of both
because, you know, you got
some people who are just finding out, oh, we're going to make it.
And literally a few people
walked by me and said, hey, I think we're going
to make Vegas as another crew was walking by me
saying, yeah, we're not making it tonight.
So it's kind of just been a little bit everywhere
here at Hobby and a very, very long day for all of us,
especially I hear babies in the background.
So they're ready to go home.
Can you imagine being at the airport in this mess?
With babies and children and the added stress.
I've been there. It's not fun.
I couldn't imagine you guys being here with my seven-year-old.
She's not even a baby, but she can holler still.
So I'm like, you know what?
Uh-uh.
We're not playing those games.
There's a lot of people who called it
early, around 5 o'clock, 6 o'clock.
They're like, okay, we're calling it.
We live here.
But then there's the other people who don't live here.
You know, I talked to a guy who said, you know,
I'm getting back to Phoenix by any means necessary.
I don't care if I have to drive.
So some people, you know, by any means necessary, they're getting home.
But some people still waiting out.
Holding out hope that they're going to make it somewhere tonight.
Are you able to talk with anybody walking by?
I don't know how mobile you are and been able to move around at all.
Yeah.
Let's see. You know what? And some people,
if they walk by me fast, I mean, they're actually
going to make it. So let me see.
Actually, you know what? I talked to a lovely lady who
I'm going to see if I can go grab her really quick.
Hold on one second. Give me one second.
Okay. As we're looking at all those people there,
Glenn, it's great to see the lines there in
Houston means that there's perhaps some movement happening.
That's Southwest right there.
But I was noticing the expressions on their faces. Nobody looks happy.
Here we go. All right.
Here we go. What you got? Okay, so we're back.
We didn't leave you too long.
Okay, so me and this lovely lady have been hanging out all day long,
it feels like. All day. For you, even
though you have your nice comfy chair right over here to our right.
That's your stay station? That's my stay station.
You were headed to where? Chicago. And the occasion?
I just get back home.
Okay.
So for you, how long has this day been?
It's been a long day.
I got here about 3.30.
Oh, okay.
So right before we got here.
And then you had a friend sitting next to you
who was trying to head to Cancun, right?
She left me.
How did she?
She left.
Did she make her fight?
No, no, yeah.
Okay, she's going to tomorrow.
Okay.
But y'all were hanging out.
Y'all became good friends.
That's my homie.
Now I got a new rider.
Yeah, yeah, yeah.
Somebody stepped out, somebody stepped in.
That's right, that's right, that's right.
For you, how would you describe how this day has
been going, the morale here in Hobby?
It's a mixed bag.
You took it right out of my mouth earlier.
They heard me say it.
Literally, you see happy folks rolling down,
then you see some that are cussing and fussing all the way down.
So it's a little bit of a mixed bag.
Yeah.
How are you feeling right now?
I'm good.
You're good?
I'm good.
I'm good.
I got my comfy stay station.
If you get up too long, I might take your spot.
No, son.
No, that's not going to happen.
I got it.
It's locked.
Oh, my God.
Thank you so much for hanging in tough
and showing people what most of the morale has been like.
Thank you for keeping it up.
So, you know, you've been keeping us encouraged and excited.
I see you cheerleading the folks as they come by.
Trying to, trying to, because, you know,
we need all the good news we can get here at Hobby.
So when there's some good news, y'all, we're going to shout.
We're going to holler.
Absolutely.
Happy to help.
Absolutely.
Randall, I've got to ask you.
I'm going to sit back to you.
That is one of those massage chairs, am I right?
That is a massage chair, yes.
Yes, it is.
Yes, yes, that is.
How long have you been in that chair?
I'm about to kick it on right now.
How long have you been in that chair?
It's about 3.30, 4.30.
So as long as you can hold it down, you can stay.
Is that what you say?
I'm surprised someone's not fighting her for that chair.
Thank you.
Thank you.
Does she look like she plays?
She don't play?
You can't come for her.
Does she have to pay for that chair?
You have to pay to make it for the massage?
No.
No, she didn't.
The massage is free?
Oh, but do you have to pay for it to massage?
Yes.
Okay.
The massage is not free.
Nobody get excited
because now you're going to have people coming for her for real.
So no, not free, not free, but you can sit as long as you want.
You know what?
Give her five bucks.
Send me an email with your address.
I'll send it to you.
Give her $5, pay for a massage.
Oh, you send me the five?
No, I can take the cash, whatever you got.
You're going to send it?
Send me an email.
Rockstar 75.
Rockstar75.
You send it right on there, direct.
Oh, relax.
Relaxation station.
Man, if I was there, I'd be like 50 bucks for the chair.
We'll be right back.
Rockstar75.
Okay.
Okay, Rockstar said.
Rockstar75.
You send it, and then you're going to make
her experience that much better.
And that's Venmo.
Look at that.
Look at you, helping the people in Houston.
People are going to love you in Houston forever after this.
I feel bad for her.
Those two ladies, to get those seats, I'd be like eyeing that seat.
The minute they popped up, I'd be slipping right in.
Yeah, and spending a lot of money on that massage.
All right, Randall.
Thanks.
Appreciate it.
All right.
I don't know if we can top that.
But if there's anybody that can, that would be Ross Palumbo.
He's in Burbank.
You know I am in Burbank and look I want to show you
this is so interesting. Remember we're talking
about this board about how inaccurate it
is not really having good news. Well look at this down here.
Departed. In fact, this flight to San Francisco,
this flight to San Francisco was the first flight
to get out of Hollywood Burbank tonight.
So hey, we're going in the right direction, right? People
are streaming back in here that left the airport
and they're trying to get on new flights. In fact,
these people right here are trying to get to Las Vegas.
They just came here for the day. We're
live on the air. Can I talk to you for a second?
What has this odyssey been like for you?
Uh it's been a little surreal. Yeah.
It was supposed to be a quick trip over to LA and a
quick trip back and it has not been quick.
I know little did you know right and you got here
right when the stoppage happened so how much confusion has it been?
Uh, it's been pretty bad.
It was actually less confusion once we got back to the airport.
Trying to call and navigate on the website stuff was a mess.
Yeah, it's better to be here in person, right?
And that's actually really important for anyone
watching. If you're home, come down to the airport because...
It's not that crowded.
Yeah, we just talked to someone
that couldn't even get through to Frontier who no longer even
is flying here. So they're going to LAX.
But you actually showed me what you got here. Look at this.
I got some boarding passes to Las Vegas tonight.
You know, usually at the airport this isn't a big deal,
but tonight it's like you're holding
a lottery ticket.
Printed.
Right?
Printed.
Solid gold.
So you think you're getting out at what?
8.30?
Friday the 13th.
Lucky day.
What, 8.30?
You think you're getting out?
I think so.
You've got a pretty good chance.
Nice to meet you. Good luck. I mean you're going
back to Las Vegas. You know what it is.
You guys know what rolling the dice
really means, right? We sure do. We did it today.
I think you're gonna be winners.
Alright, good luck for you. Thank you so much.
So I wanted to show you really
quickly the ticket counter here. It's kind of ebbs and flows.
So right now we're seeing a little bit of a lull
but just 15 minutes ago you know there were more
and more people. This woman is coming right in.
How you doing ma'am? To reschedule her flight. I
want to point out something that I think many people know
but it's very interesting. Remember
Hollywood Burbank they only let flights depart
here until 10 p.m. because of the noise problem.
Now flights can actually arrive after 10 p.m. if they're already
in the air but that is the rarity.
Priority.
At 10 p.m., we're still waiting to hear from the airport whether
they're going to extend those hours tonight to help with this backup.
I think it's probably unlikely, but you never know.
This is such an unusual situation.
There hasn't really been much of a jam here at TSA,
but look what has changed.
If you look back there by the gates,
as much as we can possibly see, I know, Joe, it's hard to see,
but when he zooms in here, you can see there are a lot more people.
at the gates. So we know two flights have departed.
More flights are boarding.
And I want to show you this video one more time. We talked
to two women that are back there right now boarding their flight.
They've been trying to get to Denver and they are quite possibly
the first people in the airport to learn that the stoppage restarted.
Take a listen when we broke that news to them just a few hours ago.
It was lifted. It was just lifted.
Now you guys were just about to leave. Yeah, right.
So what do you think of the news? Is that fake news?
No, this is real news. We're conflicted. Yeah, this is real.
Okay, so maybe you should go back in and try to figure it out.
What do you think? I'm 100% serious. We're live on the air right now.
All right. Okay. Good news. You're going to go back inside.
We're going to go back inside. Okay.
You're the first two to know at the entire airport.
Where's your news from? We're Fox News. We're Fox News.
All right, you guys, we'll catch up with you on the inside. Okay.
God willing.
Okay, we're outside the airport right now
and these people are just returning right now, right?
We're actually arriving.
You're just arriving for the first time?
Yeah.
Did you hear about the stoppage?
Yes, yes we did.
But you were able to catch it before?
We were alerted to it.
At home, and then subsequently planned the rest of our trip.
But we weren't severely screwed over by the whole thing.
Okay, well, that's good.
You're probably the luckiest people that I've talked to all night long.
That's what I'm saying.
What has this experience been like for you?
Not so bad.
It hasn't been that bad.
Yeah.
Yeah.
I'm sorry, that's not the salacious gossip you want to hear.
No, we want to hear the good news and the accurate news.
That's what we report on.
So you're going, you think your flight is on time?
Have you been checking?
We have no idea.
No idea?
We have no clue.
But you're going to Utah.
God willing.
We haven't heard any updates around it.
So we're going to assume that everything is slated to leave on time.
Okay, good.
Well, listen, I've got great news for you.
Look at TSA right through the doorway.
There is no one you're going to get through there in like
10 seconds. Yeah. All right. Nice meeting both of you.
Good luck. Good luck. It's good to hear the
good news. Absolutely. All right.
I wanted to show you on the outside what it's starting to look like
here. There are more security
and police that we've seen in the last few minutes because they
expect more people to be coming back here to try
to get on those flights. But Christine and Glenn,
It was fun.
We think the airport is going to stop
with their departures as usual by 10 p.m.
We'll be out here for the duration, and we'll let you know how it goes.
But, hey, the best news so far, the first two flights.
For just a minute,
I'd love you to paint a picture of what we're looking at.
For those who have not seen
the brand new Burbank Airport, it is spectacular.
I dropped somebody off about two weeks ago,
and you had a picture of the beautiful terminal
with the artwork across the street as well.
It's a beautiful airport.
You know what? This is my first time here. It's been open exactly
a month and this is the one and only terminal right here.
It's been completely redesigned. You know it's a brand new building.
The old terminal has been abandoned and will be demolished.
And look at the roof that goes over this.
You know it's hard to see when you're up close like
this but this is really spectacular when you drive up.
Christine, as you know, and the garage, the parking across the street,
yeah, but the facade of this airport now is amazing.
And let's follow these people back inside because I want
to give you another look at the TSA area. I do remember how
The original airport out here, you know, was a little cramped and,
I don't know, claustrophobic, I would say.
Maybe a little run down.
Still a great airport, but, you know, they needed a new one.
Now look at this.
It was very convenient.
You walk in the front door.
Look at all this.
Could you imagine going to LAX and seeing this sort of free?
Lanes to get through security.
Now, it's not just because of this issue today.
When I came here earlier,
only the first three lines were packed with people.
And listen, we all know from traveling, we all love LAX.
But, you know, sometimes on busy holidays,
it's difficult and takes some time to get through there.
And these people are just flying.
The people before this began, even though there were three lanes deep,
they were still moving pretty quickly.
I'm glad we came back in though
because look at this more people coming in.
Yeah. Some smiles on faces.
The scene has changed dramatically. It's pretty amazing.
It's pretty amazing and it's good
as we just told everyone and it's always good to bring
you the good news. Yeah. Right.
Have to correct you though we don't all love LAX.
Well, if you've got to fly it or not, you've got to fly it or not.
But you don't have a choice.
Well, you know, you can go anywhere in the world from there, right?
If you want to go with me to Brazil, you have to go out of LAX.
Well, of course. It's just getting in there and getting out of LAX.
That's the way to go.
But behind you, Ross, I mean, that is just stunning.
And I think people are going to be pleasantly surprised
when they go to the Burbank Airport
and see how it's so modernized and open and spacious and clean.
Very dramatic architecture.
Yeah. Well, look at how high the ceilings are.
Remember the old airport.
It was like being in a it was like a bunker almost. Right.
And you see down there at the end, they're still building.
There's going to be another Starbucks on the outside.
There's going to be a restaurant down there.
And back here, it's really difficult to see.
But when you get out of security, there's
this bar area immediately that people have been congregating by.
And, you know, even if you're not.
drinking or anything. It's really a nice communal space.
On either side, they're doing constructions.
There's going to be yet another Starbucks and some shops.
You can see a little bit of a shop over here.
Really open and a real pleasant experience
and I have to tell you that everyone that has been through this today,
they've been really positive and the staff out here
from the police officers to the gate agents that we talked to,
you're going to hear more from them coming up in just a little bit.
Let us know. Everyone's been very positive.
You're working the afternoon evening shift with the news
that the flight stoppage has been lifted so you get the happier people
with hope. We're going to say goodbye to you for now.
And check back with another reporter.
