Microsoft sees improvements in global outage

We start with breaking news this morning. Microsoft says it's getting its Outlook email system back online. Here at Boston 25, we started receiving emails just before 7 o'clock this morning, but the hours-long outage impacted businesses, schools, government agencies, you name it. Boston 25 News reporter Alyssa Azar live in Quincy this morning, and Microsoft making those updates and improvements overnight, Alyssa. Gina, that's right. Microsoft says it's making good progress and traffic is gradually being restored. People I've been talking to here this morning taking the T into work tell me they're not looking forward to playing catch up on all of their emails that are now rolling in. Now, this outage started yesterday afternoon and it impacted Microsoft 365 apps, including Outlook, Copilot, Teams, and SharePoint services around the globe. This caused a big headache for businesses Businesses and government agencies. Microsoft has said the outage was not cybersecurity related, but due to a number of servers becoming unexpectedly unavailable. One woman taking the T to work told us earlier this morning that today is her first day back after a week-long vacation, and she was prepared to deal with her email being down if it wasn't fixed today. We are working on getting that sound, but according to Microsoft, some people may still be experiencing intermittent issues as everything gradually returns back to normal. That means some of your apps could still be a little bit slow or a little bit glitchy, but the good news, it appears email is fully back. We're live in Quincy. Alyssa Azara for your local station, Boston 25 News. Alyssa, thank you.