How To Add A Contact Us Page || Shopify Help Center

You can add a contact page to your store to let customers get in touch with you. All Shopify themes have a built-in contact form that you can add to the pages you create. If you're new to the channel, consider subscribing for weekly how-to videos from the Shopify Help Center. Check out the timestamps to navigate this video. You can create a new page where you can add a contact form, or you can add a contact form to an existing page. If you add any content to your page, then your content appears above the contact form. You might want to include additional information about how customers can reach you by phone, mail, or in person. If you create a page without any content, then the contact form is the only thing you see on the page. In this video, a new page is created with a contact form. Start from your Shopify admin, click Online Store, and then click Pages. Here, you see a list of all the pages you've created. Next, click Add Page. In the title box, type a title for your contact page like Contact Us or Get in Touch. In the content box, type any text that you want to appear above the contact form. For example, you can write something short and friendly like We'll get back to you as soon as we can. If you have a retail location, then you can add your store's address in the content box. If you want customers to be able to call you, then add your business phone number. Otherwise, you can leave the section blank. In the Templates section, choose Page.Contact from the drop-down menu. Selecting this template creates the contact form on the page. When a customer sends you a message through the contact form, it goes to your store email. Your store email is the address that's saved on the Settings, General page in Shopify. More on this later. Under Visibility, you can choose to publish this page at a later date or hide the page from your online store. If you leave Visible selected and don't make any changes to this section, then the page goes live when you save it. Click Save to finish. Next, you need to create a link in your online store's menu so customers can easily find and open this new page. This is not done automatically after you create a new page. To do this, click Navigation. Decide if you'd like to link the contact page in the footer menu at the bottom of the online store or in the main menu at the top. This example selects the footer menu. Click Add Menu Item. Enter the name for the link you're creating, like Contact Us. Click inside the link box and select Pages. Then, select the Contact Us page you just created. Click Add. You can rearrange the links to appear in any order you'd like. To do so, click and hold the six-dot icon of a link and drag it to a new area. When you're done, click Save. To see the new page, click the eye icon beside Online Store. If you linked the page in the footer menu, scroll to the bottom. Click on the link you created, like in this example, Contact Us. Here, you see the contact form that customers will use to reach out to you directly. The contact form looks different depending on what theme you're using. This example shows the debut theme. Try sending yourself a test message to see what the notification looks like. All messages sent from this contact form go to your store email that's saved on the Settings, General page in Shopify. Here, you see the test message that was just sent from the contact form. You can reply directly to the customer from here. For more videos on how to grow your business, subscribe now. If you still have questions, comment below or contact the Shopify support team directly.