Hi guys, welcome back to our channel. This is Natsu.
And today I'm here alone and I'm going to be talking about some reverse culture shocks
that I had when I came back to Japan after living in the states for five years.
I've been getting a lot of feedback from you guys, and I'd like to talk about some of the culture shocks that I had when I came back to Japan after living in the states for five years.
I had some time at home today, so I'd like to have a cup of coffee and talk about some of the culture shocks that I had when I came back to Japan after living in the states for five years.
The first one is customer service.
I'm sure you all know this.
In Japan, customers are like gods.
In a good way or a bad way, the standards are very high for customers to be satisfied and customers to be prioritized.
In the US, there's a chip system.
I've never paid for a chip when I lived in Japan.
To be honest, at first, I was wondering why I had to pay extra for both the price of the food and the service.
But as I got used to living in the US, my expectations and feelings for customers changed a lot.
In the end, the chip is something you pay for as a form of appreciation from the customer, so the expectations from the customer and the expectations from the staff are completely different.
I felt that the minimum amount of service that the staff had to do for the customer was also completely different.
In the US, I spilled water once.
First of all, I was surprised.
The staff brought me a paper towel, but I was told to use it.
So I have to wipe it myself.
It sounds like a natural thing to spill your own water.
I don't think I've ever spilled my water at a Japanese restaurant and been told to wipe it with a paper towel.
I think it's a different line of service and care for the customer.
This is a story from when I actually went to a hair salon in the US.
It was my first time, so I couldn't speak English well.
I thought I'd just show you this hairstyle.
I put the image on my cell phone and asked you to do this.
Then, all of a sudden, I was told,
I think you shouldn't do this because it doesn't suit you.
Even if I show you a picture in Japan and think it doesn't suit the customer,
I don't think I'll say it.
But in the end, I don't think the Japanese staff will say it directly because they want to do what they want to do so as not to offend the customer.
On the contrary, the American service spirit has come to me.
I'm going to give you the hairstyle that suits you best.
That's the service spirit.
That's the customer service.
I'm conscious of that.
Actually, I got my hair done and it was a completely different hairstyle from my image.
But when I showed him how it was, he said,
Look, it's really cute, right?
It's a little different from what I thought.
There are times when I think this is better.
Actually, even if my hair style changes and I go to school the next day,
I often get compliments from my friends.
In the end, I didn't feel bad.
I was surprised.
And when I tried it on at a clothing store, it was completely different.
I think it's good, but it's not white.
It's like you're black.
The best thing that suits me is...
I feel like you're giving me a suggestion.
So both America and Japan,
Of course, the service spirit of being there for the customer doesn't change.
How can I be more kind?
How can I make you happier?
I think that's a little different.
I felt it a lot.
Next, I think there are a lot of times when foreigners say that Japanese people are very kind.
On the contrary, when I came back to Japan,
I felt that Japanese people were cold.
Of course, I don't mean that Japanese people are not kind.
Of course, I think it's kind.
There's a difference in kindness.
When I was wondering if there was any friendliness in Japanese kindness,
I felt like there wasn't much.
As a result, I felt a little cold.
When I lived in America,
People are very friendly.
Even if you don't know each other, you can talk to each other.
You can take care of each other.
It was like a culture.
In Japan, strangers are strangers.
People you don't know are people you don't know.
I don't have much of an environment where I talk to people I don't know.
For example, when you get off the bus,
It's natural to say thank you to the driver.
I've never seen anyone who doesn't say thank you.
But when I got on the bus in Japan,
Most of the people didn't say thank you.
While wearing earphones,
While looking at your cell phone,
It's natural to pay and get off quickly.
Even if it's a little shopping,
In America,
Hi, welcome, how are you doing?
It's a very casual conversation.
Even if you don't know each other,
You can talk to each other.
You can take care of each other.
It's natural to say thank you to each other.
It's the same with the register.
There's a saying,
Have a great day!
There's a saying,
Even if you don't know each other,
You can say,
Have a great day!
Even the cultural aspects of the word,
The nature of kindness,
I can feel it's culturally different.
I don't know anyone who doesn't know me
There are a lot of shopping lists.
If I only had broccoli,
the person in front of me would notice
and tell the person in front of me
that I only have broccoli, so pass it to her.
I think
it's not easy
in Japan.
But
in terms of Japanese culture,
it's very kind
to give extra attention
and personal space
to people.
So,
on the other hand,
it's not as friendly as abroad.
So,
many people abroad
like being kind.
But when I came back to Japan,
when I went to a convenience store
or took a bus,
I felt like
it was cold
and not friendly.
Third,
I realized that
it's not eco-friendly.
I was worried
that people in Japan
use plastic and paper
too much.
I was so worried.
For example,
I don't see many people
carrying water bottles
every day in Japan.
If you need it,
you can buy it,
drink it,
and throw it away.
But in California,
it's eco-friendly.
Some people say
they don't use plastic bottles,
and they always carry water bottles.
But even if it's not eco-friendly,
you have to find a vending machine
and it's not an environment
where you can buy it
at a convenience store.
So,
everyone has a water bottle
and refill it
somewhere
and drink it.
So,
I think people
use plastic bottles
too much.
And,
for example,
there are many plastic bottles
on the street
and people use
plastic and paper
too much.
When I was in Japan,
I didn't care about it at all.
But now,
the way to sell bananas
is completely different.
In America,
bananas are piled up
on a stand
and you have to
pick up as many as you want.
But in Japan,
it's different.
Even one banana
is always in a plastic bag.
I thought
even one banana
was in a plastic bag.
When I posted it on my Instagram story,
my American friends
asked me
if bananas have a skin
to protect themselves
but they put bananas in a plastic bag
to protect the skin.
But I think
in Japan,
it's good
that bananas are
in a plastic bag
to prevent damage.
But I thought
it's not good.
Also,
when foreigners come to Japan,
they are surprised
that Japan is so advanced
and everything is done by robots
or mechanized.
But in Japan,
everything is done by paper.
They need documents
and use documents a lot.
In America,
I signed a contract
and applied for a visa.
But in Japan,
everything is done by a tablet
or online.
In Japan,
everything is done by paper.
So I think
they use paper and plastic
a lot.
Lastly,
it's about safety.
It's a topic
that I didn't tell you.
When I came back to America,
I realized how safe
and peaceful
the environment was.
When I first started living in New York,
the siren of the police car
was so loud
that it never stopped.
People's screams
were heard all night long.
At first,
I couldn't sleep because it was too loud.
I lived in New York for about two years.
When I came back to Japan
and welcomed the night,
I couldn't sleep because it was too loud.
I couldn't calm down.
I was like,
how can it be so quiet?
And at night,
it's scary to walk alone.
It depends on the place in America,
but it's pretty scary
when it's after 10 o'clock.
But in Japan,
people work until late
and when it's around 12 o'clock,
there are no women
or men
who sleep alone.
And there are no convenience stores
in the middle of the night.
I don't think it's scary.
The safety of the night
is completely different.
And the difference in wealth
is also very big.
I feel it in America.
Luxury residential areas
are incredibly expensive.
There are houses
as big as a castle
with a pool.
There is a calm atmosphere,
but if you walk a few blocks,
it's like a slum.
The atmosphere of the city
changes completely.
I don't think
there is such a thing in Japan.
It's a sensitive topic,
but it's the same with race.
As you can see,
I was in America as an Asian,
so I've been told
not to go to this area.
There were areas where white people
couldn't go,
and there were areas
where white people
shouldn't go.
I've never thought about it in Japan,
but the color of your hair,
your eyes,
and your skin are different,
so this area is dangerous.
I was living in a place
where there was no such thing.
It was a big shock.
Of course, there is a difference
in the number of people
living in Japan,
but there is a big difference
in the number of people
living in America.
So I didn't feel
much difference
when I came back to Japan.
I felt that
the security was very stable
as a base.
Also,
when I watched the news
in Japan,
there were a lot of news
such as a car crash,
a bomb,
a bank robbery,
and so on.
But when I came back to Japan
and found the news program,
there were a lot of cute episodes
and proud episodes
like a baby panda was born
in a zoo.
So I thought
it was very peaceful.
The frequency of feeling peace
is completely different.
But when I was in America,
to be honest,
there were times
when the windows of my apartment
were broken by stones,
and I thought
maybe it was me.
Honestly,
I don't feel like that
when I live in Japan.
When I came back to Japan
after spending time in America,
I felt that
the security was very stable
and protected.
Of course,
there are some things
that I have to be careful of,
but still,
I was able to live
in peace.
I was so lucky.
I was so blessed.
I was shocked
by the culture shock.
Today,
I talked about
the opposite culture shock
when I came back to Japan
after living in America for 5 years.
Feeling the opposite culture shock
means that you become
a little more open-minded
and feel it based on
your experience
and experience.
When you look at other cultures
and look back on your own culture,
you can feel
and understand your own culture
more deeply.
You can be grateful
for what you thought was normal.
I think it's an experience
to realize that.
I'm sure
some of you who watched this video
have been abroad
or studied abroad.
When you come back to Japan,
you may feel
the reverse culture shock
even a little bit.
If you have such an experience,
please leave a comment
in the comment section.
I think it's interesting
to share various experiences
with everyone,
so I'm looking forward to your comments.
There are many other videos
about the reverse culture shock
of foreign members
in this channel,
so please take a look
if you are interested.
If you find this video
helpful,
please like and subscribe.
See you in the next video.
By the way,
this mug cup is so cute.
It says
Today's Beautiful
on this side.
Well,
it doesn't matter.