At just 22 years old, Lauren Osborne turned her dream into reality by opening Mane Attraction, a thriving salon in Texas, all with less than $15,000 in startup funds. In this episode of A Little Extra Hustle, host Sabrina Cardone steps behind the shampoo bowl to learn what it really takes to launch a salon as a Gen Z entrepreneur.
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So, we're at the shampoo bowl. What are
we doing here now?
>> So, we have Sam here today. We are going
to wash, tone, and then style her hair.
We're going to check the temperature on
our wrist. How much was this wash basin
here? It was around $500. Where did the
money come from? I saved it up from
doing hair. This is one of the
necessities to starting the salon. It's
good to invest in something that's going
to last and kind of match my vibe all
around. What's the next step? We're
going to start shampooing a little on
mine and then I'll give you a little bit
to emulsify in our hands. And this is
just going to prep her hair for the
toning. And since she has hair
extensions, we're going to kind of work
through them. I'm sorry, Sam. I'm
probably not that great at this. I've
never washed somebody else's hair. Like
getting the hairline. Maybe this will be
my new job.
>> Oh, yeah.
>> Will you hire me? Work here.
>> Do I have to go to cosmetology school
first to get hired here?
>> You will. Yeah.
>> What's your favorite part about being an
entrepreneur?
>> I get to build my own brand and meet so
many new people. Just something that
represents me and something that I have
a passion for. Now that we've shampooed
our hair, we've cleansed it. It's now
prepped for the toner like that. Brew
the hair like that and then kind of like
this. Yes, that's perfect. Who inspires
you to be an entrepreneur?
>> Being surrounded with people who work
hard and give their all to something
that they love. It makes me want to do
the same. What's the biggest lesson that
you've learned in owning your own salon?
Organization and patience. Whether it's
from paperwork or the color that I need
to keep stocked, it was definitely
something that I had to prepare myself
for. What's the biggest part for you
about customer feedback?
>> I like everyone to leave my salon
feeling the best versions of themsel.
So, you know, if there's something that
they might not be happy with or
something that I could just adjust a
little bit, I always try to get them in
as soon as possible to fix that so they
can leave with the best hair they've
ever had and a big smile on their face.
We're going to shampoo this out.
What do we do from here? We are going to
blow dry and style her hair. Oh, her
hair's so soft with the conditioner and
everything. The conditioner. You went
through cosmetology school. What did
that look like? There's two tests. The
written test. It's just on the computer.
Regular questions about sanitation. And
then the practical test is where you're
doing the work. You're doing the
highlights. You're rolling a perm.
You're doing a haircut. And then they
kind of grade you on that just to make
sure you're prepared all around to get
out and start working. What was your
biggest challenge in passing the test?
Not forgetting anything. That comes back
around to my organizational skills. I
had a packing list and I checked a
billion times before the test and I
still somehow forgot my client drapes.
What happened when you forgot that? I
was nervous. But it was late at night
and we went to the dollar store and
found a few things that can alternate as
a drape and we made it work.
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