Discover how Mazda stacks up against Honda and Toyota regarding reliability and maintenance costs. As an auto repair specialist with extensive data, I compare average repair expenses and part costs over 5 years, revealing surprising insights. Despite costing less in parts, Mazda owners spend 10% more per visit than Honda, while Toyota owners spend 5% less. Join me as I delve into these findings and share my perspective after 30 years in the industry.
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By popular demand, I had many of you asking me
to compare Mazda to Toyota and Honda.
I was actually kind of surprised to see
as I looked through my management system,
comparing the top five Japanese makes,
I was actually pretty impressed to see where Mazda
ranked up there with the best of the best.
So going through the average parts cost
of the top five Japanese makes,
I wanna share those numbers with you.
So coming up at number one,
as the lowest average cost of parts is actually Mazda.
So the average cost of a part that I've installed
on our customers Mazdas in the last five years
was $55.97.
Now, when I'm giving you these averages,
keep in mind what our shop does.
We're a diagnose and repair shop.
So yes, we do everything from like oil services
and emissions all the way up to engine replacements
and wiring harnesses and all that crazy stuff.
So where that average comes from is a $5,000 engine
all the way down to a 30 cent bulb.
If you average all out, ends up being $55.97.
Coming in at number two was actually Nissan.
So Nissan's had an average part price of $58.48.
Third are my Hondas.
Honda came in at $62.22.
Toyota came in fourth, $70.90.
And all of our poor Subaru owners,
Subarus are very popular here in Utah.
Subaru owners spent an average of $73.83 on their parts.
So with Mazda coming in first at $55.97
while Subaru came in last with an average of 73.83,
you can see from the list that Honda and Toyota
was kind of mid pack as far as actually cost
of repairing those cars.
Doesn't really speak to reliability or anything,
but something interesting to think about
because I get people asking me all the time
what vehicle they should buy from a reliability standpoint,
from a cost of ownership, cost of repairs.
So it's interesting to see that Mazda owners
actually pay a little bit less on average,
at least in my shop the last five years with parts.
So the next stat I wanna share with you
is actually the average cost of the whole repair
across the same five mates.
Kind of interesting numbers here.
So let's get into them.
So coming in at number one
at the lowest average repair order cost is Honda.
Honda came in, our Honda owners have spent an average
of 815 and 39 cents every visit.
If you average the lucky guy that came in
for a $50 oil service,
all the way up to the unlucky person that came in
for a five, six, $7,000 engine replacement.
The average Honda owner in our shop
over the last five years has spent $815 and 39 cents.
Coming in number two, Toyota.
850 and 51 cents is the average repair order
in our shop for Toyotas.
Mazda came in third.
So Mazda, 896.09.
Fourth was Nissan at 909.86.
And once again, you poor Subaru owners, 1,622.
So Honda coming in first
with an average repair visit of $815 and 39 cents.
Toyota taking that second place
and Mazda coming in third with 896.09.
Kind of interesting to see.
So Mazda had the lowest cost of parts
in relation to like Honda and Toyota,
yet Honda and Toyota owners
as an average spent a little bit less.
So what that tells me is the average Mazda owner
needs an extra part or two per visit
than what the Mazda owners do.
Because looking through labor guides and stuff,
Mazdas are not more difficult to work on.
It's not like they got higher labor costs.
So it's my best guess that Mazdas just need
a couple extra parts here and there.
But it's very tight.
I was actually expecting to make this video
kind of beating up on you Mazda lovers.
Because you had some pretty strong opinions
when I'm making my Honda and Toyota videos.
But surprisingly enough,
hanging in there with what I consider the top two,
really, really close.
Now, unfortunately, my software doesn't make it easy
for me to look up frequency of repairs
and frequency of like severe repairs.
That's definitely a stat that would be very important
to look into, you know.
It doesn't really matter if, say,
Honda has the lowest average repair cost
if you're bringing your Honda into the shop
twice as often as your Mazda, right?
I don't have the ability to find those numbers easily.
And once again, I make my living doing auto repair.
This YouTube thing is just something we enjoy to do.
So we try to not invest too many hours into it
and get too far behind with the demands
of running this place.
But I wish I could look that up.
I wish I could look up the frequency of repairs
and more importantly,
the frequency of like surprise big repairs.
I don't have that data,
but in talking to the nine technicians we have here
and just talking to my service advisors
and then just kind of going through the day-to-day,
looking through tickets and kind of trying to remember,
it looks very similar.
I don't see that between Mazda, Honda, and Toyota
that any of the three are coming in more regularly.
Definitely don't have any of the three coming in
on a tow truck more often.
So I think they're actually pretty tightly comparable
as far as reliability from the repair shop.
We don't have, I don't hear that somebody has a Mazda
and be like, oh shoot, awesome.
You're gonna see me way more often than my Honda customers.
So a general sense is as far as reliability,
as far as have to bring it to a repair shop like mine,
I think the Mazda owners are in pretty good shape.
So the one number that was kind of surprising to me
is the Toyota versus Honda comparison.
So just from a part standpoint,
so once again, the average part cost we installed
on a Toyota was $70.90 in comparison to the $55.99
for the average Mazda part.
And then even though Toyota parts are 27% higher cost
on average than the Mazda parts,
their average repair order was still 5% less.
So Toyota owners spend 27% more per part,
but 5% less on average
when they actually come into the shop,
which just means obviously Mazda owners
are buying a little bit more parts every visit
than what the Toyota owners need.
It was kind of an interesting stat,
but it all washes out.
And they ended up with a repair order within 10, 20 bucks.
So it wasn't like a huge life-changing difference.
So once again, I've been doing auto repair
for 30 years now, and I've never been a huge Mazda fan.
I've never hated Mazda.
I've just never got excited to go drive one
or own one when I test drive a customer's Mazda
in comparison to driving, say, a customer's Honda
or Toyota of the same vintage, especially years ago.
Engine mounting's a little less lovable.
You know, you feel a little bit more
of the engine vibrations.
They just don't seem to drive quite as nice,
a little bit more road noise.
But especially in the last 10 years,
they've really brought that around.
The newer Mazdas actually drive quite well,
but I would say early 2000s, 2010s,
I was seeing a lot of Mazda engine failures.
And then just when you drove them, they just didn't,
I don't know, they just didn't seem to drive.
They felt cheap driving them.
They had a lot of interior rattles,
had a lot of climate control issues.
They just seemed less solidly built to me
back in that timeframe.
But I would say in the last 10 years,
nice work, Mazda.
They're actually a pretty decent driving vehicle.
They've come a long way on their odds and ends,
like interior rattles, their climate control.
Their paint's gotten a lot better.
That was one concern.
My youngest daughter's doing ceramic coat and detailing.
Mazda paint used to be a little thin
and a little orange-peely to where she says
they were really hard to, you know,
cut down and buff properly,
whereas all these newer ones she says look great.
So overall, I don't have any,
I guess I don't have the results that I expected to have.
I expected to stand in front of you
and tell you how much greater Honda and Toyotas were
than Mazda and why, if you own a Mazda,
you're gonna have to come see me more often.
But that's actually, that's surprisingly untrue.
So Mazda's up there, you know.
Not only is it in the top five Japanese makes,
but one could argue it's in the top three there,
obviously by the numbers I have.
And so yeah, it's kinda interesting to see that.
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I really appreciate that.