These small word shifts change how people respond to you.

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Language has power. It can persuade and inspire and help us get ahead, but at the same time it can
really work against us. It can close doors, cause a whole bunch of miscommunications, and even hurt
the way that we think about ourselves. So today I wanted to talk about how a few magic words or
small shifts in language can really help us become better communicators and move closer towards the
life that we want. And a lot of them are actually beautifully captured in a book I recently listened
to called Magic Words by Jonah Berger. It's a great read. I'll link it for you below, but for now
let's dive in. One, turn actions into identities. So there was this nursery classroom in California
where researchers tried something interesting. They asked one group of preschoolers to help
clean up, and then they asked the other group to be helpers and clean up. But that tiny little
shift in wording made a huge difference from a verb, to help, to a noun, a helper. The group of
kids that were asked to be helpers actually helped significantly more, and they were more likely to
help again later. Why? Because the verb help is just an action. You do it once and move on. But the noun
helper is an identity. It describes who you are, and identities are powerful. Because when you feel
like it's part of who you are, you don't feel like you have to force it. You just act in alignment
with it. It also works so well in how we connect with other people. Essentially, if you and someone
else aren't seeing eye to eye, instead of saying something like, can you be more understanding,
you can try, you've always been such an understanding person. Can we talk about this?
It's less criticism, and it's more like an invitation for them to show up as their best
self. And people, most people, want to live up to that positive version of themselves. Two, shift away
from first person language. Sometimes the way we say things can build walls without us meaning to.
So let's first talk relationships, whether this is friends, family, partner, doesn't matter. If things
are getting heated or emotional, and you're using you or I, which is first person language, it can
accidentally sound like blame, even if that wasn't our intention. So if I were to say to my partner,
you never have time for me, it can come across as an accusation. You did this to me. Now compare
that instead to saying, it feels like we haven't had much time together lately. The you and I have
disappeared, and so does the blame. It now focuses on the situation instead of the person, and so it
makes it feel a lot more caring and less confrontational. And you can use this little
language shift when you're talking to yourself as well. If you were to say, I'm so bad at this,
the I makes it personal. It turns one moment of frustration into self-judgment. If you were instead
to say though, this isn't going the way it's supposed to, notice how the I is gone. How the focus
moves from I'm the problem, to the situation is the problem. And when the situation is the problem,
we can ask ourselves, you know, how can I fix this? Three, replace should with could. The word should,
I've always felt like it's just pressure. It carries with it the sense of like guilt,
and obligation, like there's only one right answer, and you've been getting it wrong. Like I should
work out more, I should eat better, I should be further ahead by now. Every time we say the word
should, we create a gap between who we are, and who we think we're supposed to be. And that feels
heavy, right? But if we were to change that one word instead to could, the energy completely
changes. I could go for a walk after lunch, I could make something nourishing for dinner,
I could spend a few minutes working on my project. It shifts our mindset from guilt to choice,
from I have to, to I get to. And the research backs this up, that using high pressure or
controlling language, words like you must, you have to, you should, it makes people push back.
It triggers something that psychologists call psychological reactance, which is essentially
our brain saying, nope, I don't want to do that, because our freedom feels threatened,
and we don't like that. We want self-determination. But now when the same message is raised
in a more open way, you could, you might consider, one option is to, people become far more receptive,
because you're supporting their autonomy. So this works anytime you're talking to other people,
or even to yourself. Four, replace but with and. How many times have you heard something like,
what you wrote was really good, but, it's like the moment we hear the word but, everything that
came before it disappears. It's like hitting the delete button on the compliment. So instead of
using but, try using and. I've always felt that and is a bridge instead of a wall. It connects
ideas instead of canceling them out. For example, if you were to say, you're doing great, but here's
what to fix. You could instead say, you're doing great, and here's what could make it even better.
It changes the tone. It goes from being corrective to collaborative. And we can also use that
whenever we're talking to ourselves. You know, instead of, I did a lot, but I could have done
more. You could try, yeah, I did a lot, and I can keep improving. But creates tension and builds
connection. Five, add a because. This one might sound small and trivial, but it can actually be
really helpful, which is just to add the word because. There's a very well-known psychology
experiment where researchers tested what would happen if they approached people who are about
to use the photocopier and ask if they could cut ahead. They tried three different versions of the
same request. In the first version, they gave no reason at all. Excuse me, may I use the copier?
About 60% of the people said yes. In the second group, they gave a clear, meaningful reason for
why they wanted to budge ahead. Excuse me, may I use the copier? Because I'm in a rush. Compliance
then jumped to about 94%. In the third group, they gave a reason that wasn't even helpful. It was
practically just filler, but they still used the word because. Excuse me, may I use the copier?
Because I need to make more copies. Even still, surprisingly, compliance was over 90%.
What this shows is that people respond far more positively when they hear the word because
followed by a reason. Why? Because it gives the request a sense of logic and purpose. Our
intention becomes clear, and that little bit of clarity makes us more willing to cooperate. So
let's say, for example, you're in a meeting and you feel like it's running long. Instead of saying,
can we wrap this up soon, which can sound abrupt, maybe even rude, you could instead say,
can we wrap this up soon? Because I want to be mindful of everyone's time. It's the same request,
but now instead of it feeling pushy, it feels thoughtful. And you can use this whenever you're
talking to yourself too. Instead of saying, I need to get this done, you could try saying,
I need to get this done, because I'm going to feel so much better once it's off my plate.
That word because really just puts your why in focus. And when you remember your reason,
motivation naturally follows. But I'd love to hear from you. I'm curious if there are any
language swaps that you make yourself or that you'd like to make after watching this video.
I always think we can learn from each other's examples. Thanks so much for hanging with me
today. I really appreciate it. Pick Up Limes signing off, and I'll see you in the next video.
