Stop & Shop website, app outage enters fourth day; expert suspects hacking

And the fact that they're still down since Monday, that's a bigger problem than what they're letting on. A security issue is what Stop and Shop says is why its app and website have been down for days. Cybersecurity expert Adam Callen says he believes the company was hacked. They're saying a cybersecurity incident happened, which means they didn't do this unintentionally. A developer didn't push out something bad. Someone actually attacked them. In a statement to News 12, Stop and Shop says it's still offline to help protect customers' data, though no evidence reveals anyone's information has been compromised as of yet. For now, shoppers are encouraged to shop on third-party apps for groceries. All orders over $75 will receive $15 off, but customers still aren't thrilled. On top of your groceries, then you're going to pay for the delivery fee, which is not everyone's going to be able to afford it, especially the elderly. Callen defends Stop and Shop's decision to shut down some online operations, saying that AI will make similar attacks inevitable for other companies. Even large companies like Stop and Shop will not be able to stop these types of attacks just coming from random people. They have a war room going right now of everyone that knows anything sitting in a room trying to figure out what's going on 24/7. No one is sleeping right now, I guarantee that. Daniela Rodriguez, News 12.