Faulty Nest Thermostat

All right, we just turned this on to cool. Air handler is running. Let's check it outside. It's running in heat. That's a new Nest thermostat. So let's go back in and check on the programming. start to cool. Three minutes. While I'm waiting I'm gonna check my orange wire and see if it's getting 24 volts. It is not. I guess we'll wait and see if that changes when the thermostat comes on. We'll see. Okay, 10 volts. 10 volts to ground. I mean the common make sure this is figured correctly I've got a faulty thermostat it seems to be right that makes a difference continuity I could jump it out and get 24 volts but um now the thermostat will not power it'll give me 10 volts instead of 24 volts which isn't enough to power my reversing valve so I'm gonna jump orange and yellow out right now and um test everything else and recommend and a new thermostat. And by that suction line temperature, I do believe it says volt 22. Good job I did of showing what was wrong, but that thing was only, the thermostat was only giving me 10 volts on my reversing valve, and I tried swapping wires from orange to blue because I thought it had a continuity problem, but it did the same thing, just 10 volts to a reversing valve, but I could jump it out at the thermostat and get 24 volts. The thermostat would only give me 10, So she's getting them.