Holiday decoration falls on shopper at Mall at Millenia, officials say

New details and new video of a terrifying moment at the mall at Millennia. A holiday decoration falls on a person, sending them right to the hospital. Bailey Bachover spoke with a woman who heard the decoration come crashing down. Cell phone video captures the aftermath inside the mall at Millennia. On the floor near the escalator rests a massive decorative star that plunged directly from the ceiling overhead. The loud bang was heard by shoppers like Brittany Pinero. I didn't see the star fall. I literally heard it. And then once I saw, like... What that noise was and seeing the blood and seeing the star like halfway on the escalator, halfway like hanging out. That's when I knew that's what it was. The star fell on top of a shopper. Witnesses say the victim appeared to be an older woman. Paramedics rushed in within minutes. Orlando Fire confirms she was transported as a trauma alert. For many, it's a shocking realization. Who would have ever thought that a star from the ceiling, a decoration, I think it was made out of steel, would hit someone on an escalator. It's the last thing you're thinking about. Pinero says a split-second decision may have kept her out of harm's way. I was supposed to take the escalator, and I was like, the stairs were kind of closer, and I was in a time crunch. So I ended up taking the stairs, and that crossed my mind. Dude, that could have been me. Mall officials immediately closed off the entire wing to the public and have launched a review into how this happened. In a statement, a mall spokesperson writes that guest safety remains their top priority, adding that their thoughts and prayers are with the injured guest and her family for a full recovery. Orlando police are investigating the accident. Tonight, we're still waiting for an update on the woman's condition. For Fox 35 News, I'm Bailey Bachover.