Are You Set Up to Fail in Your Adjuster Career?

[Music] what would you say to new adjusters to this is where I'm just going to cut you loose hey just you said you did say real talk and uh real talk let's hear it so new adjusters you be successful in this Fe in this work you know uh what are the what's the good Bad and the Ugly of claims and how do they how do they navigate that right so I like to be positive right and I love this industry how do I know I love this industry is well I like to tell people I'm a insurance brat when I discharge out of military my dad right my dad when I got discharge on Military my dad was an independent so and my sister was an insurance my mom was an insurance so I am yes a brat um so I started out as a cat Jester right and my dad always told me it's like always have a growth mindset always be looking for opportunities um anywhere you have to have an entrepreneurial mindset a growth mindset um you are an independent contractor and you have to be licensed to do it so you should be set up as a business I'm not going to give you any advice on that talk to your CPA so your work is your brand right so you know if you're starting out as a plumber you're you're going you just don't go out and get uh start a business you go out and markets right so if you're starting a business you are your business development manager right so like I hear you say all the time it's like you get all these licensees all that you sit there and wait I don't wait right I would not wait you find Opportunities um and you have to develop business how do you do that right so you got a license I look for people who actually invested it in themselves take your course right take other courses right you're spending money your investment tells me that you're serious you're just not doing this as a job you're looking to grow so I look at look for that um and all that and I've heard you talk about associations there's there's a ton assoc there's local associations you know if you're in a uh larger City you have a claims Association in that city right like Dallas claims Association go you know go sign up to that go to their CE courses um there's uh smaller conferences that people rarely hear about uh one I've been going to since 2014 great conference love it we actually sponsored is what the hell from the zel law and that tells you a lot about the industry appraisal process what's going on with that um they have Engineers roofing companies and all that speak um it's a great conference so just to start off it's pretty much it's a mindset right what what are what are you trying to do here are you trying to just have a job are you looking for career growth and you have to be professional you got to look it sound it act it so that's pretty much the first thing so okay there's a long list of others I can tell you we can be here for hours so yeah all right well let's let's let's narrow it down a little bit so all right so let let's assume that they they took my advice and after watching this they they're taking your advice they're getting licensed they're they're doing the the prep work that they need to do they're taking action they have that growth mindset they're ready to serve the industry right once they get once they get their first opportunity um you know maybe they're going to show up with uh let's say that they they show up with like a foundation of skills you know they've got an exact toate level one or two and they've gone through fast trctor deployment or when they went to mad or something like that so they have like a basic right right take us take them from there to be successful on that first those first claims assignments that they've been given whether it's you know cat or whatever it is they get so if if it's let's just say it's a large cat um this is what I was taught and has worked every time is a lot of times on a large cat you have a you have your direct supervisor with the firm and then you may have most of the time you have is a larger carrier you'll have a manager staff manager for that carrier first thing I do is I introduce myself and I I ask hey you got 10 minutes sure I'll sit down with both of them I'll say okay what's your expectations what's your pet peeves right what do I need to look out for any advice you can give me and then I say okay I'm going to earn my right to work clean up yeah and then you do everything they say and then you will be on cleanup if you perform you will be on clean up if you don't perform you don't right a lot of the Jers don't want to do cleanup I can tell you I learned I put most of the stuff I learn what to do and what not to do is from cleanup Duty looking at other estim I was like man I understand exactly what's going on on here dude I like that I'm putting that in my toolbox right and I still use some of the things so you're doing it with both you're you're you show that you care you want to do a good job you respect them and their position right and all that and number one thing is shows you care which I can see can be an issue in this industry is some don't just don't care right you have to care this is a customer service industry right number one customer service and then you have to identify who are your customers insured carrier and the firm because you are an independent contractor right so um we're your customer treat us like one yeah okay that was all well and good but what if you haven't even gotten started yet you're not quite sure like what an adjuster license is or even which one or ones to get you don't know what gear and tools to buy do you even need a drone in short you want to know how to get started as a claims adjuster how can you start adjusting claims for money right we put together a comprehensive s video series explaining in detail step by step the complete beginner's guide to getting started as an independent property adjuster this is where you want to start and the best part it's completely free and you can get started watching it right now at adjuster tv.com slstart in the meantime YouTube has picked out a special video just for you see you in the next one [Music]