What Adjusting Looks Like in 5 Years — Straight From Verisk
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Is AI going to replace the insurance adjuster? I asked David Obert, Chief Product Officer at Verisk, that question point blank — and his answer matters whether you've been adjusting for twenty years or you're deciding right now whether to get licensed. We cover what AI is already doing inside Xactimate today, the new Claude integration that can build estimates through chat, why one carrier told Verisk the era of the 30-year adjuster is over, how AI is hollowing out entry-level work across every industry, and why the adjusters who learn the fundamentals by hand will be the ones still standing. Plus my own story of what claims handling looked like inside a top-five carrier — and why the old way was never going to survive anyway.
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🧠 What is AdjusterTV?
AdjusterTV helps you go from confused and stuck to confident, trained, and deployed as an independent insurance adjuster. Real advice from someone who’s worked in the field for 20+ years and helped thousands get started.