Handling Million Dollar Claims - Here’s Why Your Tech Setup Matters

you know they got X1 right now we might be looking at X2 they promised us that would never happen because I've seen it many times especially with our students unexplained air and you're like oh my God everything's gone I need an explanation for this adjuster TV when you know you know do you want to know the single best thing that you can do for your career as an adjuster whether you've been in IA for years or you just learned about it from this video the signature networking event of the year is the national asso ation of catastrophe adjusters Convention held at the first of the year every year for decades go to NAA adjust. org right now and get registered for this can't miss annual event there's training continuing ed for your licensing and the most important thing dozens of recruiters team managers VPS of HR all the people who will be hiring you and you get to sit down in front of them in person and interview this is a big deal people leave this conference with claims in their hands if you only do one thing for your career this has to be it go to NAA adjust. org and let them know adjuster TV sent you I think the big thing with exact toate when I talk about crashing and stuff like that is and I this goes out to the world this is a good thing right Xactimate is such a behemoth program that if you have a complex sketch and 150 photos and you're moving back and forth and let's say you had to delete one extension and pull another extension you're putting so many little x's and o's in the background of that that you should probably when you're done with that claim and you send it up just closed down your Xactimate restart your computer before you go on to the next big claim because I've seen it many times especially with our students that by the time they get to the fourth claim it's just starts slowing down it doesn't do the extensions the way the sketch doesn't work the way you want it to it freezes unexplained air and you're like oh my God everything's gone I need an explanation for this you can't get one it's unexplained and and by the way you just lost the last 20 minutes of worth of work right oh yeah no there's I have nervous tick of control ass control as control as even know it has auto save every minute or that's that I don't believe that even works I'm exactly control ass control if I get C done save get the photos done save oh yeah yeah right for sure but there's so much I think going on because it's such a big program and it's so robust yeah that there's so much going on in the background that it's almost if you just save an exit out of everything close it down take a breath when you open it back up it's kind of renews it that's what we always used to tell our students yeah and it's I think that that's that's just kind of good General computer management to begin with so you know if you're using a browser or whatever and you're surfing the internet you know the cash will fill up right and I I'm I'm not a software developer or whatever so I'm talking about my rear end right now but you know if if things you know artifacts from doing certain functions they start to build up in some part of the software then it can kind of bck it down I think another thing to do is to make sure that you don't have to buy a gaming computer you know a $3,000 computer at all having a lot of extra Ram makes a big difference with this because then it's got more to think about what it's doing and then having a hard drive that's big enough to because a lot of times the computer will use the hard drive as part of its memory management right so it'll if it's got some room over here um so if you gotta you know if I was going to like tell somebody what kind of laptop to get I would want to get like at least a one tbyte hard drive and at least 16 gigs of RAM the number one resource for damage identification books trainings and certifications is hag education not only that but they provide building ction and desk adjuster trainings and certifications for those as well get a discount on all books tool certifications and other trainings with code adjust your TV at checkout Haag education.com you're talking about $800 for a computer yeah you can you can get half a terabyte and 8 gigabytes of RAM for five 600 bucks right I want a little room to grow into because but not the gaming thing not the $2,000 computer and I would suggest that people buy that computer for their work yeah oh yeah yeah your gaming computer is your gaming computer I tell them the same thing your work per computer is your work computer you don't start putting gaming programs or downloading an extra Norton or whatever other apps or anything else used to be not as much anymore but exact mate didn't like Norton Antivirus and exact mate hated Lenovo Compu computers yeah cuz the first year I think we were using Lenova and I had to call up um e Service Center and they would literally take over the computer and do some SQL Little P there nothing I could ever figure out right but every one of those computers they had to fix yeah I've gone through I had compact HP Lenovo Toshiba I think Dell is the one I landed on that kind of seemed to be the most that's one we landed on too yeah yeah but now and and again I mean as far as like the specs go they publish the the spec recommended specifications on exact where's website so that's the most upto-date thing that you can get I like to go a little bit beyond that because if I have this laptop for two or three years exact it's going to be updated right and they might need more RAM you know in a future version or there might be some new functionality that they add to it they might you know they got X1 right now we might be looking at x2 in a year or two or three they promised us that would never happen there's only one company that provides Eno and general liability insurance solely to the claims industry and that's Klick they even have drone and cyber coverages download the free guide all about the different kinds of insurance that you as an adjuster should carry at c.net adjuster TV when you started you were on 23 yeah right and then 24 and 245 and then 25 and 251 and 255 and 259 and 27 5 was probably the best version I think 275 yeah yeah and then when they when they went to 28 you had to have both versions right because this company I was working for was sending me 275 and this company was sending me 28 and now I have to have both versions on my desktop depending on which claim I'm running and it didn't work and that when they came out with X1 that was like supposedly the Cure All of cure all yeah well right software we we did not change over to X1 at the school until they absolutely said we are not going to work with 28 in yeah yeah there there was a hard cut off a couple years ago where they said no more yeah no more 28 support I'm like I'm not going to your new thing until you figure it out but yeah cool well thank you for um housing me up in Montana thanks for the conversations that we're having pleas we'll do much more when I get back home and I set up my little gig like you got going here well yeah good time I'm glad to have you it's it's been a pleasure getting to know you and you know being with you and you and Cheryl and weird got Grand stories and they're great what's so cool is that you know because we both have a lot of experience we can like we got stories that we got stories we could tell each other I had this one right and it's exactly it's it's the happy hour stories when you go meet the guys after a day of being out in the field all day long and for sure you know for sure you don't believe what this contractor did today you know for sure I think I'm G to do a podcast just on stories yeah we'll see you know sometimes you won't have roof diagrams provided for you learn how to draw your own accurate clear and professional roof diagrams in this next video right here