Basic Spoken Italian Lesson 4 How to Apologize and Respond to Apologies

Hello everyone Welcome to Learn Italian This is a free online beginner's Italian speaking course Good morning everyone Welcome to Learn Italian This is a conversational Italian course In the last lesson you learned some phrases of encouragement There was also a quiz I want to leave school A Keep going don't give up B Well done keep it up The correct answer is A Keep going don't give up I want to leave school Come on don't quit now Today you'll learn how to apologize and respond to apologies Let's begin In Italian there are various words and phrases for apologizing and their usage depends on numerous factors I'll teach you two phrases to say sorry When you want to express sadness regret or sorrow about an unfortunate situation use Mi dispiace I'm sorry I'm sorry Here are some examples I'm sorry about your grandfather I'm sorry about your grandfather I'm sorry I don't have any change I'm sorry I don't have change I'm sorry I have to hang up now I'm sorry but I can't come with you I'm sorry but I can't go with you When you want to apologize for a mistake or explain away bad behavior use Scusa Sorry Or sorry Sorry Sorry or excuse me These are informal expressions But when you want to be formal say "Scusi " Excuse me Or I'm sorry Excuse me Sorry excuse me When speaking to a group of people use "Scusate " Excuse me Or please excuse me Excuse me Sorry excuse me For example sorry to bother you Sorry to bother you Sorry I'll be right back Excuse me sir where can I light this Excuse me sir do you have a light I'm sorry for the delay ma'am Apologies for the delay ma'am Excuse me I must make a telephone call Excuse me I must make a telephone call Excuse me may I have everyone's attention Excuse me everyone could I have your attention But I must respond to the apologies above Here are some phrases It's all right Never mind No problem You're welcome It's fine It's nothing at all That's all right It's all settled Don't worry Don't worry Let's practice You will hear a short dialogue between a grandmother and her granddaughter Listen to it first in English Excuse me Grandma I need to tell you something—I broke your crystal vase But that was my favorite one I'm truly sorry It was an accident Don't worry I'll buy another one By the way where are my cookies I ate them all Yes sorry It's all right I'll have some water biscuits Now you' ll hear the dialogue in Italian Listen carefully Excuse me Grandma I need to tell you something I broke your crystal vase But that was my favorite vase I'm truly sorry It was an accident Don't worry I'll buy another one By the way where are my cookies I ate them all Yes sorry It's alright I'll have some crackers Now there's a quiz Choose the correct answer I didn't pass the math exam A Sorry so much B I'm truly sorry You can leave your response on my Instagram account learn italian20 or in the comment box on my YouTube channel Don't forget to download all the materials for this episode at www learnitalian site Click on the Skills tab and then select the Speaking Header menu Make sure to subscribe rate and comment on my YouTube channel and on any podcast app Finally if you'd like to study grammar and vocabulary check out the Italian beginner and elementary courses on my website In the next lesson you'll learn some phrases for agreeing and disagreeing Thank you so much See you soon Hello