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Ben Neighbors explains how sports training business owners can break through the $10,000 per month revenue ceiling by moving beyond passive word-of-mouth growth. He provides three proactive, zero-cost strategies to generate consistent leads and scale client acquisition through structured systems and community engagement.
Hey, what's going on? It's Ben Neighbors. Welcome back to my channel. And today I'm going to be
talking to you straight up about your business. If you're watching this, you're trapped under
$10,000 per month in your sports training business. And it's most likely because you're
relying on word of mouth for everything. Like if you had to get a new customer right now,
you probably couldn't do it because you're just relying on parents to go tell other parents about
your business. And I want to start this off with a question. And it would be like right now when
filming this video is 341. I would be asking you if I was on a call, if you had to get a new client
in the next 30 minutes, how would you do it? Most coaches do not know how to respond to that
question. And so today I'm going to show you three creative ways that can help you get moving in the
direction, not just relying on word of mouth. And these three principles and these three strategies
are going to completely transform your business if you watch this all the way through and you
actually execute. So let's go into this and I'm going to show you the first one.
So the first one is having a legitimate referral program. Now this is different than just getting
word of mouth customers. A referral program is set up when your clients know exactly what they get
and they're incentivized to go do it. And it's actually you telling your customers about it.
It's not just waiting. And I'm going to show you exactly what I did. So when I was running my
soccer training business, it was $3,000 upfront for the whole year. And what I did is I would tell
Ms. Jones after she would purchase, I would say, Hey, if you refer us three new customers in the
next 60 days, then I'm going to give you a second year free in our program. Now that is a crazy
good offer. But the thing is, is if she brings me three new customers, I'm making $9,000 more
in my business because of her work, because of her recruiting new parents into my business.
And I'm gladly going to give them the second year of training for free. If they go do that. Now,
if I just have like a random email that goes out once per year about my referral program,
no one's going to respond. But because I would actually sit down and talk to parents face to
face, or I would call them and explain this sort of stuff to them. That worked very well for me.
Now, what you can do is you can then take that and every new customer that signs up,
you just run the same strategy. It's pretty easy. And they don't get the free year by the way,
if they don't get you three clients, so they might bring you one client and you could toss
in a free month or a free camp. You could customize that down to however you want.
But I liked having this set up to where it was time sensitive. It was like, if you do this by
this time, you get this and it's a great deal, right? Saving $3,000 in the next year of training
just because they're bringing me three new customers. And that was awesome for me. Awesome
for them. So that's the first one. And that is not you waiting for referrals. That is you hunting.
I have coaches that I work with right now. I talked with him today. He has 190 customers
right now. That's his main way of getting clients. He's not having to do a bunch of
marketing and advertising and stuff like that. He just has that as a system. And over the last
month, he grew by 25 clients because he has that down. He's been running that same sort of play
over and over and over again. So that is a really good thing if you have it as a system.
It's not going to work if you just randomly do it. And you can do all that on Google Calendar
to set up reminders for yourself. This person just joined. On this date, I'm going to tell
them about my referral program. It's going to be very clear that they understand it.
Now, that's the first one. I know if you skip the next two, if you just watch that,
you execute that, that's going to completely change your business. Now,
the next two are very good though. The second one here is you run a free customer appreciation
event. Now, this is something that I know 99.9% of coaches out there will never do this. But the
thing is, is this is great for your current customers to get together and meet each other
and parents get to know each other. That keeps people in your program longer when you do that.
But it also gives you opportunity to get in front of way more new kids that don't know about you
yet. And this is the thing. Every coach that tells me, hey, I want to grow my business. When I ask
them, hey, if you get new kids inside of your facility or new kids onto the field this week
at a trial session, like what's the conversion rate? Most coaches tell me, or nine out of 10
kids are going to join my program if they just do a trial session. So I always think, okay, well,
but if you run a customer appreciation event and that's going to be a good opportunity to see a
bunch of new kids, then every single quarter, because you can do this every 90 days, every
single quarter, you have an opportunity to see way more people than you would if you don't run
that. And there's a coach I'm working with right now. On average, he gets 40 to 50 new kids that
show up to this customer appreciation event. And the reason why is because he sets it up to where
all of the parents know before they come, the way you get to come to this thing is if you bring some
of your teammates. And so it's easy. The parents are like, okay, let's invite this family or these
families. And they show up, the coach has everyone's name, phone number, email. And so he
can sell back into these families that show up for the very first time after this customer
appreciation event. It's an easy way to get new leads. Now, because he has like 40 or 50 new
people every single quarter that do that, he can just sell literally like if he sells five people
out of 50, which to me is a very low conversion. But if he sells five out of 50, he's making like
around $20,000 based off of how much he charges. So that over the course of the year can represent
almost like six figures of money just because he has that strategy down because he runs that
every quarter, right? So that's the second one. The third one, this is one of my favorite things
that I did. And I can tell you, most coaches are not doing this. It is go out to games of your
clients and speak with the parents or the coach or the parent manager at halftime. And you probably
can't talk to the coach at halftime, but there's typically a mom or a dad that is the center of
the influence of all the decision-making of all the other parents. And they're the ones sending
out the schedule. They're the ones that sending out the texts, the updates, they control everything.
And that is the person that you want to talk to. And really what you want to do is you want to just
be able to go to them and be introduced to that person by your clients, your clients walking over
to them. And you just give them something that's so easy that they're going to say yes to like,
Hey, I'd love to put together a free clinic. I've been working with Joey for the past six months.
He's gotten a lot better. He's improved a lot. And I'd love to do a free clinic for your whole team.
All we have to do is we need to get just at least 10 players there. Do you want to make that happen?
Most parents that you talk to about that are going to say yes. So all you have to do is once
they say yes, you create a Google form and you send it to them and they send that to the parents
that registered for it. So now you have name, number, email of everyone who shows up. And if
you do this strategy one time per month, you're going to get 12 to 15 new leads that come in,
actually experience your training in your business every single month. And if you do that once per
month and you do that from like team to team, because you probably, if you're watching this,
probably have more than 10 clients or sorry, 12 clients. If you just pick one client per month,
hey, I'm going to do this with their team. Hey, I'm going to do this with their team.
And that you can in front of a hundred plus new kids every single year. And imagine how much
faster you can grow your business when you have that as a staple, like that as part of your
business. It is something you rely on once per month and all you need. Because again,
if you need people to get into the door and those are people that will turn into clients,
that idea right there is given to you on a silver platter. You just have to go execute it.
And in my opinion, it works really, really well if you do that once per month from team to team.
So this way you get 12 to 15 or 12 to 18 new kids every single time to experience it. Then you have
a special type of offer. If you sell like a $3,000 type of thing, if you get two or three clients
out of that team to sign up, great. Like you can add an extra six to $9,000 per month on top of
what you're already making, just because you have that on lockdown. And then also think about
on the backend, because you're getting 12 to 18 new contacts every single month, every time you
send out a camp or clinic invite via newsletter or text marketing, you're going to be able to
sell out way faster because you have way more eyeballs on it versus not having those leads.
Now, obviously paid ads, this is not part of this video, but paid ads is a way for sure for you to
get way more leads. But what I'm talking about here, the three ideas, you don't have to spend
any money. It requires zero money to do those three things. I have done all three of those
things. I've helped thousands of people implement those three things into their business. And
really, you just need to have one of those on lockdown to bring in consistent leads outside of
just the normal word of mouth. So that's it for today's video. If you want more personalized help
from me, you want to work with me, go down below. You're going to see a link there. You can just
book a call right there. Tap on that link. Go book a call with me. Can't wait to chat with you.
See you later.