What is Public Liability Insurance? | What is PLI? Towergate

Hi, my name's Ben Leach and I'm an advisor for Towergate. In this video, I'm going to look at some of the basics of public liability insurance. So, what exactly is it? Well, it's a type of insurance that protects your business should a member of the public suffer an injury, loss or damage to themselves or their property through some kind of negligence. And in simple terms, that means if someone sues your business because it was negligent in any way, then public liability insurance can meet the payment for the compensation claim. It can help to understand with some examples. If some liquid was spilled in your shop and a customer slips over because it hadn't quickly been cleared up or they hadn't been warned against it, you could be liable for compensation because the customer can claim that you failed in your duty of care to maintain a safe environment for people when doing business with you. Or, if your delivery driver accidentally knocked over a delivery of heavy boxes doing some damage in a customer's home, the customer has then suffered a loss at the fault of your delivery driver and they can claim for reimbursement and compensation. These are the sort of practical needs businesses have for public liability insurance. Accidents happen, even with every precaution taken. With public liability insurance, however, you'll be confident you are doing right by your customers as well as protecting your business. Be sure to watch our series of public liability videos or give us a call today if you can't find the information you're looking for.