We talk about sports coaching business growth, premium pricing, sales, client qualification, recurring revenue, coaching offers, and the strategy behind his goal of reaching $20,000/month from basketball training. You'll learn: Why competing on price can keep coaches stuck How to increase the perceived value of your coaching offer Why clients aren't necessarily buying "sessions" How to stop worrying about competitors charging less When you should say no to potential clients How recurring revenue can make a coaching business more predictable How to simplify payments and client onboarding How to think about building toward $20K/month The biggest lessons Nick learned while growing his basketball coaching business If you're a basketball coach, sports trainer, personal coach, or fitness professional trying to build a more profitable coaching business, this conversation will give you practical strategies you can apply to your own offer. Subscribe for more interviews and strategies on building, marketing, and scaling a successful coaching business. #SportsCoaching#BasketballCoach#CoachingBusiness
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The speaker outlines a strategic shift in coaching from an hourly, \"soft\" approach to a professional, value-based model. By prioritizing transformation over time, implementing automated recurring payments, and creating an exclusive \"country club\" atmosphere, coaches can attract committed, high-quality clients and significantly increase their revenue and operational efficiency.
You know, in the past, this happened to me all the time, I would just say, here's how much it is
to commit to the program. And what they do is they bring out their mental calculator,
and they're like, okay, well, that's $100 per session. Like this guy in CoachUp charges $15
per session. So, you know, if I want to save $85 per hour, I'm gonna go with this cheap guy.
And it's easy to lose out clients to those other competitors, strictly based off the price. But,
when I reworked what the actual value is for my program, that's when I started to realize,
this has nothing to do with me, has nothing to do with soccer, has everything to do with
the transformation that they're investing into. And when that started to happen, I
started to raise my price, because I became more confident. And also, you know, a lesson that you
probably learned a lot this year is like, it's okay if you talk to someone and they say no,
you know, they're not the right fit. They're not the right fit.
I love when people don't do it. I don't know, like, it's just like, feel like good. I don't
want you to, like, I care more, even though I obviously I want to make money, but like,
I don't want to deal with your ass. You know, I just, I don't want to deal with somebody like you,
because you're going to show up late. We can't make it to, can we have a, can we do a makeup
session? You know, all that. And it's like, I don't want to, I don't want to deal with you.
You're very nonchalant, show up late. You know, I don't want to, I know, I already know who you are
based on, because I'm not gonna, I'm gonna attract people. I want to attract people how I am,
just like how when you told me, like, when I read, I always tell you, like how you said,
you know, if you miss your, you missed the call, or something, I think, like, you don't get the,
you don't get another one. Or you don't get like, when you said that, I was like, this,
I like this guy. Because that's how that's how I look at things. But if you miss it,
you messed up. All right, I let and that, that meant that made me want to work with you even
more. Right? That's something else that I that I learned. And it doesn't scare people away.
They're like, Oh, you're, you're an asshole. Good. You're right. I am an asshole. I'm not
going to work with you. Right? Yeah. It what it does is it raises the accountability level
of the clients that you work with. And yeah, it's funny, man. Like, when I show up to the
sessions I have with kids, 10 out of 10 times, they're there early. They're stretching, they're
warmed up. They have their journal. They, they look like they're in the military. Yes, sir.
No, sir. Like that type of language. It's a complete difference than how it was when I
first started my business. I remember, I don't think I've told you this, but there was these
three really annoying girls I used to train. This is like back in 2010. Their mom had a had a it
was I remember it was a white Range Rover. I remember everything about these kids. And I
remember, I think it was at our second session. Of course, they were late. Of course, back then
I was accepting cash. And the mom came and she like slapped two, I think it was two $20 bills
on my hand. And you know, like, that was like half the amount that they owed me that day.
And I remember I like I opened my hand, I looked at it. And I was like, I was like, Miss Jones is
40. This is $80. She's like, I'll give it to you next time. And I remember that day very clearly,
because right after she left, the girls like didn't want to train. It was it was a hot day.
And they're like, they're like, all we want to do is play duck duck goose.
And I was like, we can play duck duck goose with you. And it shows you how soft I was.
We ended up doing that bullcrap. And I remember, it was funny, because there was like,
no one at the park. It was just me. But I was like, if anyone is watching this session,
they're gonna think I'm a complete clown. It was you and the three girls. Yeah. And I remember
the next session, of course, mom did not bring the money that she owed me.
That happened for like six months. Constantly. And they, you know, they would, they would text
me right before the session can't make it today, I would be out there getting like bit by mosquitoes.
And it's funny, man, because like, that's how I used to be. Because I did not have a way of
commanding, you know, clients who were committed. Now it's complete opposite. It's funny, because
at the same field that I go to now to this day, I see coaches out there every single day,
who are out there, they're waiting for their clients are looking at their watch.
They're sitting there, some of them sitting there for hours. And their clients aren't showing up.
And I look at that, I was like, dude, that was me. 1011 years ago, I freaking hated
my business back then. And it's so funny, because now it's like, if I show up and all of my clients
decided to not show up that day, I already got paid. I'm chilling. I'll just go home. I'm there
for 15 minutes and no one's there. I'm driving home. Nothing to worry about. And I think this
is really important for me to ask you, but like, when you think of clients that were annoying,
how, how annoying was that for you to deal with those types of people? I would say, you know,
during this process, because I'm sure there's still people that try to fight you on price,
or they try to say, we're not going to make it on time or whatever. But like, I guess,
before you start to tighten things up with your business, how difficult and annoying was that for
you just as a business owner to deal with clients like that? Well, like, I mean, I didn't have a
bit when I was doing things like that. And I was I was very sporadic with with training at the time,
like, because I couldn't get anybody. I didn't know. I didn't know how I should I didn't have
strategies. But I hated it. I hated because like, just like you said, I hate asking people for
money. I hate it. Like if I if I owe somebody money, the first thing I'm gonna do is I'm gonna
hand you the money, like right away. And then people would get there. And I'm like, does the
kid have the money? Do you have the money? Are you gonna pay me after? Are you here? One guy
jipped me he jipped me out of $70. One time, I never said anything. Because I'm doing you know,
you're dealing with the cash thing you have, I have no system set up. And I just, it's just so
frustrating. It's just and now I get an email notification. So and so paid. They didn't show up.
Like you said, Okay, oh, we could sorry, we couldn't make it. That's okay. I'll see you next
session. Right? Didn't come again. That's okay. You're still you're still on. You're still on
reoccurring. Right? Right. Yeah. And it's, it's funny, just like knowing how it's set up right
now. Like how you have it. It's very professional. I've been through most of your payment pages,
everyone signing the terms, everyone knows what's up before they sign. And if they don't,
you can send them back to reflect on what they registered for. Oh, I love doing that.
I don't know if you're using Apple clipboard. But on Apple clips, you can make arrows.
People ask me, Oh, yeah, we'll just so I'll tell you a story. So somebody, somebody said, Oh, you
know, Johnny can't come this month. We you know, we're gonna start this at this time. So like,
okay, no problem. I'll push the payment back. It's gonna go through on this day. So I didn't hear
from it went through. Two hours later. Um, yeah, we're not gonna do it anymore. Um, we're gonna
wait like another month. And, and I know like, things are weird right now. Because like, you
know, we went indoors. And then I get it. I get it. So I was like, okay, no problem. You know,
I'll push it back. When do you think you're coming back? I'll push it back again. And then you'll
still you'll still get the training or what you paid for. Right? So then she's like, um,
actually, we'll just like, we'll just take the money back. And I'm like, Oh, okay. And I got
so excited. Because I pulled out my phone, I just started doing screenshots of the terms and
conditions, making arrows like this, arrows like this that says there are no refunds. Over here,
all sales are final. If you do not let me know, if you do not let me know, before your payment
goes through, the sale will not be refunded. Boom over here, FAQs. There are no refunds for
any reason or service. Yeah. I said this woman, I said this woman of like, of different of different
ways on the page that I said it, because I said it, I said it 20 times, conditions. And what can
you say? You can't she couldn't say nothing. Can't say nothing. All right. Like, this is what
you signed for. This is what you agreed to. You click the box, right? And that protects you. Based
on you know, the progress that you've made. This last year, you talked about your your goal of
wanting to reach 20k a month next year. Like, for someone that's watching this, that has watched
your first interview, they're watching this one now. Like, what would be one thing that you would
tell them like, that would encourage them, you know, to keep going with their business if they
already have one or like a strategy, something that you've learned that they should start doing
that they're probably not doing? Like, what would be like one thing you would tell a coach who
is, you know, they got through this year, most coaches had a difficult time in 2020.
What would be that one thing that you would tell them?
I would say, I'll tell you two things. Number one, get somebody to help you. Because it cuts
down on so much time that that you could be wasting, instead of learning it faster. And number
two is what we just mentioned, kind of what Sam car is get people on a reoccurring, reoccurring
payment and not do session by session. Do not agree to that. And if they do want to, if you do
have drop ins, raise the you just raise the price on them, because you're looking for committed
people. And if they're not going to commit, and I'm going to, I'm going to give a discount to
people who are going to commit. And if you're not, and you want to drop in, cool, but you're going to
pay a higher price. And using checkout links, just being able to send it to people's phones.
It's it helps. It helps a lot. So yeah, get somebody to help you. Number one, number two,
have people on a reoccurring subscription.
Right? Yep. makes it a lot makes a lot easier. Cool, man. So last thing is, I'll kind of turn
this around on you. If you had to ask me one question, something that either you need help
with or something that whatever it is, any any sort of question that you have for me,
that could possibly help someone else who's watching.
And this is a real question I do have for you is how would you lock down
one on one clients for a longer period of time without diminishing your time per session?
Even though that's not what it's just about? Right? I don't know. I don't know if that makes
sense. You know, I mean, like you. So for example, if I'm charging you, say we do nine
hours of training, and I'm charging you like $950. Maybe it's like a six week thing, we do
an hour and a half session. How do you discount them enough, but not discount them to the point
where it's like, is it worth your time to do a one on one? You know, I mean, if you lock them
down for like a year, six months. Does that make sense? I don't I'm not sure if it makes perfect
sense. So there's two things that I would look at. And I would do this with a calculator. But
if you know this off the top of your head, I'll help you work through this.
So when you do a group session, based off of your model that you have right now,
how many kids are in in one group?
About so say 20.
Cool. So 20. And how much is each client paying?
It differs to be honest, because some people got in at a discounted rate at the time.
So which is the current rate?
The current rate is is 149 per month.
All right. So this is this is how I look at it. For one group, if they're all paying 149.
All right. I don't know if you can see this.
Yes.
2980. That's the amount of revenue that would come in per month. And that group is training
one session per week. And that session for you is one hour, right?
Yeah.
Well, so what I'm gonna do is I'm gonna take 2980.
Divided by four sessions, you're making $745 per hour. So now if you think about that number,
most people on the planet can't make $745 per hour.
You're like a lawyer or doctor. I don't even know if they make $745 per hour.
So this is one of the rare industries where you can maximize your time with group training
and make more than $500 per hour, in this case, $745.
Now, if I look at that number, though, I'm thinking, all right, well,
you're gonna do anything one-on-one, it has to feel like it's really, really worth your time.
And I wouldn't use the word discount. I would replace discount with the word premium.
And this way, those who sign up for your one-on-one program,
it's a very exclusive type of opportunity that not everyone qualifies for.
And only those who will qualify, like financially, they have to have the means
to be able to qualify. And the commitment, they have to be able to qualify for
either an annual commitment or even if it's you're doing 12 sessions or eight sessions or four
sessions, like that comes down to you. What I recommend is when you introduce this is I would
do a three-month minimum. If I was you, I would offer it starting in March. And I would take on
between three and five clients. And I would do the numbers to where if you have five clients,
that's going to add at minimum, I would say between $2,500 to $5,000 of monthly income.
So I'm looking at how much you're making per hour right now, $745 based off of that model
that we talked about. I mean, I would think in order for it to be worth your time,
I think you need to be charging somewhere north of $200 per hour, but we don't base it off per
hour. We base it off of- That was my next question though. So if we say that we're not basing our
program off hour, we can't really base that number off. You know what I mean? Because it's not like,
because I'm doing, I'm working all day for the program like that, everything else that I put
into it. So in terms of an in-person, yes, but it's really not. You know what I mean? So that's
what I struggle with is that I don't want to be hypocritical to my side versus their side when a
parent says, oh, there's so much money per hour. Totally. Totally get it. Yeah. We have to frame
it to where what they get, and I don't exaggerate when I say this, but what they get with you,
they can't get anywhere else in the US. So like for example, if I'm going to train someone one-on-one
in soccer, my rate for that is $25,000. For the year? For one-on-one training for a year. Now
with that, they have to be in high school. They have to want, they have to be good enough to
be recruited to play in college. So I'm going to have to verify that. I'm going to have to talk to
their coach. I'm going to go watch them play. Their end goal is getting a college scholarship.
So $25,000 is nothing for someone who gets a $100,000 scholarship. So you won't work with
somebody who's not? Well, in that specific type of program, I wouldn't want to work with someone
who's eight years old. What about like middle school, high school? I mean, the only way I can,
for me, the only way I can justify that price is if they want to play in college because they're
looking at as an investment. Like I pay $25,000, we get a big scholarship. Like we don't have to
go and get student loans. We don't have to go. I get that one because you're investing in
yourself and you're potentially, that number could actually potentially be saving them a lot
more money. So, but what if you don't train kids that are in high school at the moment?
Coming in my group. Coming to the group. So you wouldn't, so you personally, you just wouldn't do
it? Yeah. Everyone's going to train in my group training program. And if someone really wanted to
you know, fork over the 25K, I'll be there every, every Thursday at 4pm for that session. And that
kid will get recruited to play in college and they'll get a big scholarship. So like all,
I'll live up to my word on that. But they have to be the right fit. How can you achieve that?
So for me, like I wouldn't accept them into my program unless I know that they're at a certain
level. So the ideal type of kid for that, for example, it would be someone who plays club soccer
that's probably a sophomore or a junior in high school. That is, is good, but they
crumble in big games. They are, they play timid, but they have the talent to go play in college,
but they just don't appear. They don't have like the, the tools to perform in big moments. Because
like getting a scholarship is all about just performing when you're under pressure, when
coaches are watching you. Right. So it would be, I would be solving that problem. And then I would
be solving the problem of getting recruited. Most kids don't know how to get recruited.
They're paying these bronies on, on the internet, $3,000 to make a highlight tape.
My method of recruiting has worked for over 250 kids now that have gotten scholarships. So I can
point back at results. So if someone's going to tell me about, you know, why is it so expensive?
Well, I can say, well, what's the school they want to go to? And then I'll pull it up. I'll
say, great. It's going to be a hundred grand to go there, work with me. You're going to end up
So I would calculate things that does your one-on-one training right now. No, but the thing
is if someone really, really wanted that, I know they would do it now that that doesn't work for
someone who can't afford it. Right. They're not there. Would you suggest for somebody who's not
training perspective college athletes at the moment to train younger kids?
How would you, how would you say? Yeah. So, so for example, if you're
training a kid in middle school that wants one-on-one Nick, right. Now your time is very
valuable, right? It's not like you're, you're not just going out there doing crossovers for an hour,
like you're talking, you're teaching, you're helping them with the very smallest details
with their game. And there's no other kids there. So they get all of your attention. So
I look at that. I feel like based off, especially where you are right now with your business,
I think if you're charging anywhere between six, like I would say 500 and $800 per month
or 500 and a thousand dollars per month, people will do it again. If, if they have the finances
down, if they have the commitment level down, they will do it. And if they don't want to do it,
they should jump into your group program and that they will save a lot of money and still get great
training. But I wouldn't devalue what you do one-on-one. I would increase the value of it
and make that a premium program. Very similar to like trying to give you like a concrete example,
very similar to if I flew up to the Hamptons, right. I've never been there, but have you been
there? Gotcha. I'm sure if I went there, every dude is going to be wearing their little sweater
vest. Right. And like, it's going to feel like I don't belong there if I'm wearing my Nike
basketball shorts and my flip-flops. And if I wanted to live there, I would need to adjust
to their culture and be making probably the same amount of money that all of them are making and
feel like I'm included. Right. With private training, it's the same thing. You want to
create a country club for your one-on-one training. It's the most exclusive thing not
everybody gets in. And it becomes this thing that's very sought after. And there's a lot of
people out there, especially parents. And I see this happen every day when I get on the highway,
even out here in the country, I'm driving, I see a Tesla drive by, right? $75,000 car, boom.
Why are they paying 75 grand? Well, their friend that has a Tesla that showed it off to them last
Christmas, bragging about it. Now they want one, right? So it's the same mindset. Some parents
want the best possible thing and they want to feel elite. They want to have that feeling when
they pick up their kid from the one-on-one session. They want to see all the other kids in your group
session that are about to train and feel proud of like, I can't afford this. We get Nick all by
himself and all these other kids have to train together. I know that sounds arrogant. That's
how it is though. Like some parents think that way. So we have to offer them something that is
like, it goes hand in hand with their mindset that they have. And the more expensive it is, dude,
the more serious that they're going to take it and the more committed they're going to be.
And I've looked at, you know, I can see this across the board. It's like this with coaches
that I've helped. Like there was a coach I helped this year. In 2020, he invested over $18,000 in
my program. Wow. Doing $300,000 a year. Pretty good investment, right? Pretty dang good investment
for him. Coach making $300,000 a year? Yeah. And he took a lot of action because he put a lot of
skin in the game. Like no dude in their right mind would pay me that much and just not take it
serious. If I told him to go jump off a cliff and that would help him get clients, he would have
already jumped. So again, with parents though, same concept. You make it a country club atmosphere,
only caters to those types of clients and you give them an experience that they can't get
anywhere else. So that could be possibly once a month, you get on Zoom individually with kids
one-on-one and you talk about their goals that they have. Maybe once every two months, you go
watch them play in their game. You have them fill out the game report, the thing we talked about in
the past. Once a month, you have a 20-minute call with their parents and you update them on what the
progress that their kid is making. You have them do things at school that stretch them outside their
comfort zone so they become a, you know, more well-rounded type of kid. I remember you and I
talked about how I have kids sit in the front, they raise their hand. I don't know if you remember that.