5 Axiome der Kommunikation - das Kommunikationsmodell nach Paul Watzlawick | ERZIEHERKANAL

You can't not communicate. This is a basic principle of human communication. Paul Watzlawick formulated the so-called axioms, five basic principles of communication. Let's take a closer look at these five principles in this video. Hi and welcome to a new video. This video is about the five axioms of communication according to Paul Watzlawick. Feel free to leave a free subscription so you don't miss any of the weekly videos and support the work behind the Edzier channel. And now, have fun with the video. What does the theory say and what is an axiom? The five axioms of communication according to Paul Watzlawick represent a model in their bundle, which thematizes five very basic insights between human communication. Paul Watzlawick clarifies the human communication with his model and focuses on the relationship aspect. Watzlawick's formulation makes it clear that human communication is never just a mere exchange of factual information, but that the context and the relationship of individual people play an essential role. According to Watzlawick, the five formulated insights are principles, corresponding to the truth, and do not need to be proven. This is exactly what a so-called axiom does, which is why Watzlawick used this term for his model. Let's take a look at the five axioms. I will name each axiom, give an explanation for it, and give an example at the end, so that you can understand it even better. Axiom 1. You can't not communicate. This means that communication is done in every situation, i.e. really in every situation. One could falsely assume that one does not communicate when one does not say, ignores or simply does not pay attention. But this also represents a form of communication. In terms of this axiom, Watzlawick distinguishes communication in two areas. On the one hand, in verbal communication, and on the other hand, in non-verbal communication. Verbal communication is the spoken word, i.e. the verbal language. With non-verbal communication, the form of communication is meant that does not just take place through the verbal language. Non-verbal communication can be used on purpose or unintentionally. Non-verbal communication can be used, for example, for facial expressions and gestures, body posture, body contact, but also body structures. This axiom therefore includes that it is not possible not to communicate and communication can take place verbally and non-verbally, i.e. spoken and unspoken. A mother is totally annoyed by her son in the supermarket. The son grumbles extremely and begs for sweets every five meters. At the beginning, verbal communication took place. The mother told her son that enough sweets had been bought. The son continues to grumble. The mother explains this again. There is no way for the mother to resolve this situation without communication. Even if she ignores her son's grumbling attacks, communication takes place. In this case, ignorance could also be translated into the verbal language by saying, you're annoying me right now, you don't hear what I'm saying, so I ignore you. Axiom 2 Every communication has a content and a relationship aspect. As briefly mentioned in the introduction, human communication is not only made up of a mere factual exchange of information, the so-called content aspect, but also of the context and the aspect of the relationship of the people involved in the communication. Communication therefore includes, beyond the pure factual information, the content aspect, a reference to how the transmitter wants to have understood his message and how he sees his relationship to the receiver, the so-called relationship aspect. A short note for you. The content aspect is what is communicated and the relationship aspect is how it is communicated. Often non-verbally, the relationship aspect is expressed by the tone, the facial expressions, the posture and the body contact. With a person who is likeable, you prefer to exchange than with a person who is not likeable. The logical conclusion from this axiom is that it is not possible to address only the content aspect. The relationship aspect is therefore not completely switchable. This becomes interesting in contexts where people are facing each other who do not like each other, but have to communicate with each other. This could be the case, for example, at work. In the worst case, the relationship aspect always fluctuates in communication. For example, the actions of a colleague are always spoken badly. When she speaks, she is shaken with her head or answered with an annoyed tone, her eyes are twisted or simply looked out of the window. The answers can be totally factual on the content level. On the relationship level, however, a conflict can be foreseen. If the badly treated colleague also responds to the communication in such a way, the conflict will swing up very quickly. But more on that in the third axiom. For successful communication, it is therefore necessary to be aware of this action and very important to be self-aware and to have an awareness of others and relationships. At this point, a short interruption. Are you still writing your written final exam in this school year and wish for more intensive preparation? Then I have just the right thing for you. The online preparation course for the written final exam. In this course you will receive over 3 hours of video material, but we process several complete final exams step by step. There are valuable tips for preparation for exams, such as learning techniques, memory tips, formulating aids, an overview of the 50 most important basic theories with linked learning videos, information on what teachers pay attention to when evaluating, checklists, to-do lists, daily and weekly plans and much more. For more information, click on the first link in the video description. But let's continue with this learning video. Axiom 3. Communication is always cause and effect. This axiom is also referred to as interpunctio in some books and articles, but of course it means the same thing in terms of content. In order to better understand this axiom, one should imagine the communication process in a circular fashion. Each participant in an interaction gives the process a structure. This means that not only one person is responsible for the communication. All people involved are responsible. Let's take the example of the work from the second axiom. Tina speaks with her colleague Judith. Tina's statement is seen as a cause. In this case, the term cause is not meant to be valid, so it has nothing to do with guilt or the like. Tina's statement has an effect on Judith. Due to this effect, a reaction in the form of verbal or non-verbal communication follows in the direction of Tina. This reaction also has an effect on Tina, which then shows a reaction again and triggers an effect. If Tina and Judith now continue to exchange content aspects in the form of information that affects the work, but underline their conflict in their work relationship, for example by overly criticizing, turning one's eyes and so on, the communication will quickly swing up and develop into a serious conflict. A disruption of communication occurs when people do not understand the circular logic of cause and effect in communication. Communication is quasi an endless game and requires itself. Axiom 4 Human communication uses analog and digital modalities. This axiom sounds more complicated than it is. Václavik means the verbal communication with the term digital and the non-verbal communication with the term analog. As we have already learned, verbal communication is the pronounced word and the writing. The information can be easily derived from this, because it can be named precisely and thus better estimated. Non-verbal communication includes, among other things, body posture, facial expressions and gestures, and so on. It is important to know that non-verbal communication is based on assumptions. Tears are often used as an example here. Are they tears of joy or tears of grief? Without the context and more information, this can be difficult to find out. If you come to your workplace and your boss only greets you annoyingly, there could be several reasons for this. Only assumptions can be made, because non-verbal communication allows several interpretations in the form of sound waves. Your boss could be angry at you because you did something wrong. Or your boss had a stressful day and has just received more bad news, is still full of bad news in his head and greets you totally unconsciously so unfriendly. Regardless of whether it was unprofessional and unfair in front of your boss, it has nothing to do with you or your behavior. In communication, it helps to be aware of this action. And above all in terms of the almost infinite interpretation possibilities and contexts of communication. Action 5. Communication is symmetrical or complementary Václavik has divided the interpersonal communication processes into symmetrical communication and complementary communication. Václavik calls the terms here equal weight and difference. In symmetrical communication, it is especially important to minimize inequalities and thus to create an equal weight. It is communicated on one level, so to speak. An example is communication among friends. In complementary communication, there is a difference between the interlocutors. But with differences between the interlocutors, it is not meant good or bad or strong or weak. Much more in the communication process, an interrelationship between the interlocutors is meant. They are different, but they complement each other. An example for this form of communication would be the teacher and the students. Or a parent and their own little child. Often a complementary communication is expressed by hierarchies and by a interlocutor subordinating to the other. But this is not necessarily necessary. Click here to get to the latest video on the educator channel. Leave a free subscription here. For more information, have a look at the homepage www.erzieherkanal.de. Thank you and see you next time. Simon from the Erzieherkanal.