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Be exposed to it again, right? More repetition, right? No matter where they go. That guy was so off base by what he was telling. Back in the day when I started, so many of the training programs were just rah, rah, rah. Really, dude, what are you giving me? If you choose to argue and lose, you lose. If you win, you still lose. Do you want to know the single best thing that you can do for your career as an adjuster, whether you've been in the IA for years or you just learned about it from this video? The signature networking event of the year is the National Association of Catastrophe Adjusters Convention held at the first of the year every year for decades. Go to nacaadjuster.org right now and get registered for this can't-miss annual event. There's training, continuing ed for your licensing, and the most important thing, dozens of recruiters, team managers, VPs of HR, all the people who will be hiring you, and you get to sit down in front of them in person and interview. this is a big deal people leave this conference with claims in their hands if you only do one thing for your career this has to be it go to nacaadjuster.org and let them know adjuster tv sent you the other thing that sheryl's really good with the computer is when you misspell a word and you know you misspell it because you're looking at the screen you and you go back and then i'm like nah just keep on going let it go red squiggly yeah yeah well for me but you know When I was in the music business, I was using the computer a lot, too, but I've adapted to that. But the cool thing about the computers is that they're, especially with Xactimate, I'm sure Symbility is the same way, but you can, the macros, and you can create templates for your diaries, you can do GLR templates and all that kind of stuff, so you don't have to do a whole lot of typing, you just may have to go in and change a couple of things to make it fit the estimate. itself well one of the things that that we always taught was we would take um a GLR, a gross loss report or a narrative report whatever you want to call it right and we take a standard one and then we would come up with cool sentences. Subrogation, there's no known subrogation on this claim. All things are whether we all damages were weather related, right? Yeah, that's a good sentence that never has to change exactly unless there is subrogation then you just delete that paragraph ever write one, but like inspected with, right and we'd write insured name and the type of materials on the roof, we turned all of those red, yeah that's that's smart, right? And so in a in a GLR I might only have 50, you're gonna change, you're gonna start doing that I know you are I only because I closed the school, you can't, I only had 50 things or 40 things that I had to look at to actually make sure and verify that I changed. Here's the other cool thing about Xactimate. You don't have to change those to black Right, right. Xactimate only acknowledges black. So you copy and paste that in All of those little red things that you changed are going to come in there Xactimate correctly Yeah, we have templates. The number one resource for damage identification books, trainings and certifications is Hague Education. Not only that, but they provide building inspection and desk adjuster trainings and certifications for those as well get a discount on all books tool certifications and other trainings with code Adjuster TV at checkout at HagueEducation.com we have templates in our companion guide for diaries and all that stuff uh-huh um that have I'm very very serious about this they got to have the first and last name of whoever they talk too absolutely well you can't every time you can't say named insured or talk to insured yeah ph you have to say because the the grandpa may live in the house he's not the named insured but he's got the same name as his son who owns the house right right um so anyway so in our in our templates um we have that stuff like bold like all caps so they can you know if they if they if they do a self file review and they look at the pdf it's going to be like first and last name of insured all caps right and in brackets and if they see that on there obviously they forgot to put the insured's name in or the contractor's name or put their phone number or the time you know all that stuff because there's the time stamps in the diary and exact meter i mean right they're kind of pointless anyway so well mr allen now that we're not around you're it in my book okay well no seriously you know and and and you know people always ask is it bittersweet to close down the school because we were so successful it was such an honor um it's more sweet than bitter for me sure and it's certainly all sweet for my wife yeah right because she was the one on the back end that actually made that school happen yeah but you know there comes a time you and i talked about this i don't know exactly where we're going but i do know that i still want to kind of stay in the game and of everybody else that is out there all of those other training facilities of which i will not name any other people who do um you you have put together in my estimation the best program that's out there right now awesome well thanks you know it's quick it's simple but what the value of what you do is adjust your TV long before you ever did Fast Track, right, coming down to Sedona and all those videos that we did down in Sedona back in 2019, right to really show people how to climb a roof or show people how to do an interior or just seeing you and I or you and others that you've done this with right, but just actually seeing that process is such a huge education, much more than taking your modules and doing your modules and passing the test, that's all certification stuff that they can say to the IA firms, I at least did something, yeah right, um so yeah you're it dude, just so you know That's high praise. I mean, you guys were the Harvard of justice schools. Yeah. Well, you know, I've talked about this a lot. The reason we were what we were is, and the reason we charged so much, is I had your, you were sitting across from me just like this for six weeks. Yeah. So if you were fidgeting or you weren't paying attention, right, I was calling you to attention, even if I was screaming at you. but I was calling you to attention and getting your attention to get back on track. We never left anybody, never left anybody behind, but we never let anybody skip a step, right? If we caught you going from three to seven, you went back to three and started over again. And we had a, when I was in Bozeman talking to one of our graduates, he said, you know, the thing I even teach my kids now when they're working with Legos is lasso and delete because if you're working on a sketch and you try to pull out that extension and it doesn't do what you want it to and and you just click delete on it there's something in the back of Xactimate that's hanging on to that yeah and then you try to pull it out again and it doesn't work and then you try to pull it out again it doesn't work and try to pull it out again lasso and delete it the second time and start all over it will be quicker to redo it than it will to try to fix that one thing yes because there's something in that program that's in the background and once it glitches it's done yeah yeah right and so if you're not doing step by step by step and and that's why we could do it because i could sit there 40 hours a week and drill it into your head yeah and nobody else has ever done that that's why we never had any competition yeah exactly right that's why we're the only one that the VA approved and i think that the saddest part for me um is that i'm not able to help vets like i was sure you know yeah working for the federal government is a pain in the i imagine to us too yeah um well i appreciate that for sure i mean that's yeah that's high praise um that means a lot because you know you're kind of like you're truly the gold standard with this and you guys have run a lot of students through your program and you have a lot of heavy duty relationships with with 50 plus IA firms right and carriers too right so you know i'm excited you know now that you're kind of like not nailed down to that anymore i'm trying to think of all the ways i can like hook up with Guy Grand yeah get some more because i've had such a good time um with we had max down there yeah shooting all those videos and those are some of still but today some of the most popular videos that we do because there's it's you know especially like that that big one when we did the hail claim on the house we were staying at um because you know it's we talked about ride-alongs a little bit a little bit ago right where you're basically i tell people you're just sitting there mute you write down your questions as they come to you and then over lunch or dinner after you bought this person a steak or you know a giant caesar salad or whatever right you're asking questions and you're you know you're trying to figure out like do i want to do this and what were you doing in these certain these certain places you're not the second you start asking questions to somebody you're doing a ride-along with then you're they're having to answer your questions and they're not doing their work that they're supposed to do because you're only that i'm it's a i call it a job shadow right but what we did was it was like having two guys with a cumulative like 40 years of experience walking you around the house like we're staying there 15 minutes at the garage door talking about the garage door staying at the front door talking you know this is how we would talk to the insured right how we introduce ourselves you know they're going to have these common questions whatever up on the roof how you do a test square ladder safety you know i mean that's that's like a 16 video series it's I don't even know how long it is, all those videos put together, but it's long. And it covers the whole, I mean, we do deck hand rail, you know, grill cover. I mean, every possible thing. That was fun. That was a lot of fun. And I'd love to do some more of that stuff for sure. You have to come to Savannah. I'm happy to. Because there's a chance of me driving 1,200 freaking miles just to sit in this room with you again. Right. Plus. No, I love Montana. I can do it over the winter. Right. Down there. Now I can't do it over here. exactly exactly but we could be your your what they call them snowbird destination yeah exactly yeah we'll bring dean murray down yeah you know it's a just a side little joke because when you first came down there right my partners were worried that you were going to become competition right right and i kept saying that's not going to happen no so if you come down again i can actually give you some of the Voss secrets that i didn't while we were talking yeah yeah right because a lot of times you and and you would talk right and because you were talking to the camera and i would agree with you because what you're saying was right but it wasn't the way i would do it or it wasn't necessarily the way that i was teaching it or the checklist that i had for my stuff and so because it was yours i was like okay but now next time we come down we can have better debates and conversations oh for sure well listen i think uh this this is something that kind of popped into my head a little bit um what i think would be cool would be to add to fast track um like a guide and a module right and so select parts that kind of like dovetail with what we're teaching you know maybe you know we could sit down and go through my program and like say well you know you're not talking about this a whole lot or you know or something that i've struggled to kind of like get across to them that you've got a checklist and a process for and you can backfill a little bit there over there with that and then you know this is inside baseball stuff but you know once you figure out what you're going to do you know if you're going to if you are going to start training adjusters again which i think would be awesome then that's cross promotion right right because then we can say well you know you could still go get guy trained by guy grand here's his info so on and so forth which i always tell people i say listen get training from me if you have if you have the means go to MoCat go to go to go to Voss like because i had students that went to Voss after me many yeah not many but at least i have a dozen several yeah yeah so and the benefit of that is there's a lot of benefits but i think the prime benefit is is that they're going to be exposed to it again right more repetition right no matter where they go and they're going to see the space same basic information taught from a different angle from a different perspective right so you you did claims for a long time i did claims for a long time but we didn't do the exact same claim to have the exact same experiences right so they go to guy grand and or they go to you first and they come to me or vice versa whatever it is my people never came i don't know i had i had you did a video one of my people but he came to you first yeah but you know what i would i will honestly they don't really need to come to me after they go to you because you're six weeks in the well and they're working i mean they were they were 20 days from graduation to first claim close so that was my average over the 12 years yeah so they never came back but i will tell you this because i had i had people that came from every one of those other training programs okay and honestly nobody ever had anything bad to say about you oh matt does that differently but not oh that guy was so off base by what he was telling me and you know back in the day when i started so many of the training programs were just rah rah rah really dude what are you giving me right and you've always given value whether it as just for TV Plus right because i think you know this but that very first conversation we had with everybody they we made them go to Juster TV Plus and sign up for the month or two months before they came to the school oh really absolutely absolutely they might not have after this school but we made everybody sign up for your school it's kind of like a prerequisite so they could get an idea of what was going on right before it started it was like that during the ILX construction training that way we knew when people showed up that there was some sort of basis whether they were a contractor or an accountant i had something that i could work with because we were so condensed hardcore to what we did but yeah now i'm semi-retired hanging out in the red rocks and uh life is good life is just trying to wonder what i'm doing so i thought i'd take a trip to montana hey come and dental floss tycoon whatever you we'll see who knows that one whatever you want to do man you know i'm here to support you and and uh yeah you know i mean and as far as your idea of having a component with fast track or having me video with you or that kind of stuff that's all easy as far as where i go and what i actually do in the future because again i'm 68 i got a really good life i live in a one of the most awesome places in the world as is this place but it's beautiful down there yeah national forest 100 feet from my house so um how much i really want to get into doing this kind of stuff with you is easy yeah right it's like i think i was telling you that they okay i can put that on my schedule for the second tuesday of next month and so yeah very very much enjoying it and have enjoyed working with you and looking forward to it in the future oh yeah yeah it's been a pleasure i mean we i think we've grown to be friends you know very much so for sure thank you brother yeah man thank you for everything learn how to stay cool in contractor negotiations and skyrocket at your earnings in this next video.